BlackBerry Smartphones BIS service indicator problem

My carrier: DiGi Telecommunications Sdn Bhd

Information model: Blackberry 8520 curve

OS v5.0.0.1036

Platform 5.2.0.104

Free application memory: 81.9 MB

Problem: Having a BIS service arise not from the 'edge' to every time "EDGE" lights up when the

Mobile. Just upgraded to OS v5.0.0.681 a few days ago & found out of this problem. The

indicator will be displayed after a traction battery or a manage connections setting to turn off

& suite again.

Hi and welcome to the Forums!

I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

(1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

(2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

(3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

I hope that will move things again for you! If this isn't the case, then you should contact your carrier for formal support.

Good luck!

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones BIS Log-in problems

    I tried for a while on my own to connect to the page AT & T BlackBerry Internet Service so that I can manage my email accounts. I vaguely remember signing up in May when I got my curve. Yesterday, I clicked on the link and after trying unsuccessfully to log in using my username and password, I decided to re - enter the PIN NUMBER and the other number it asks when you first register. The system told me that there is already an account set up, but when I went back to the Web page and requested my password it says: 'username and password do not exist. How can this be? Of course, when I asked to send me my password somehow already my e-mail address in the system.

    Anyone have suggestions or any contact info to BIS to help me find a way to connect to my account?

    Thank you in advance for your help!

    JD

    JD, if you open first your BIS account via the icon of personal email to the BB screen configuration, may not actually you createe a username to the account of the BIS. It was common after several carriers their BIS upgrade to version 2.4, I think that remember me.

    Read this for more information: http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14378&sliceId=SAL_Pub...

    Basically, you need to register for the account of the BB and create a username it...

  • BlackBerry Smartphones there was a problem during the installation, please try again

    PROBLEMS OF THE APP WORLD... I get "there was a problem during the installation, please try again" when you try to download the app updates or download new applications of any kind. I tried to return the service directories and empty the cache. I also called my service provider and they offer no help for me. Is there any solution for this or does have the phone must be sent in the RIM, I always left a guarantee. PLEASE HELP ME WITH THIS PROBLEM!

    Hello carckberrypie,

    In this case, I would recommend wiping the BlackBerry smartphone. To do this, we would need to back up the BlackBerry smartphone http://bit.ly/aSediX

    Once saved, please follow the link below to do a wipe of your BlackBerry smartphone security.

    Link: http://www.blackberry.com/btsc/KB14058

    Test the BlackBerry smart phone and do a selective restore as described below.

    Link: http://www.blackberry.com/btsc/KB10339

    Thank you

  • BlackBerry smartphones is this a problem with my Bold 9700 flash memory?

    A few annoying problems recently with my Bold 9700.

    First, my Blackberry has suddenly started to massively delete recent appointments in my calendar, which will attempt to remove them from my Outlook calendar when I synchronize the device to my laptop.  This has not happened before, and I checked to make sure that the schedule is set to never delete nominations, and it is set correctly.

    Second, my Blackberry App World application (both on the device and online) does not display one of my installed applications, except one, but they are all still on the device and working properly.  I'm 18 apps installed from BB App World, beyond the pre-installed applications on the device, which are less than 10 MB in total size.

    The reason I think that the problem could be linked to the internal flash memory is that whenever I want to install an application, I usually get a message indicating there is enough memory and I have to uninstall some other applications to free up space.  When I checked my memory earlier, he said that had less than 1 MB.  I restarted the machine and now it tells me there is 12.2 MB of available space, which always seems incredibly low for me since I installed only about 10 MB of my own applications.  So, I delete the file all attachments of the device and do not keep e-mail on the device beyond 30 days, and all media is stored on flash cards, not in the device memory.

    The most important question I have to solve is how to prevent the device to delete data from calendar (it keeps recurring appointments, but has been deleted and everything before about two weeks ago).

    Hello

    It's an automatic protection mechanism with BBs. During the AppMemory (not the device, no media memory card memory) get low, the BB must start deleting things to preserve its ability to operate. Unfortunately, he really can't go after data... it can't really go after installed applications. Here are some tips to use:

    • KB02843 What is the function of low memory manager on the BlackBerry smartphone
    • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
      • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone
    • KB10183 E-mail messages are removed from the BlackBerry device until the messages expire

    In addition, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

    Now, AppMemory is not just for the apps... the real BB operating system is here as well. Depending on the options you have included, which might be things bloating as well.

    Good luck!

  • BlackBerry Smartphones e-mail synchronization - problems sending/reception of the BB and Hotmail emails

    Emails sent from the computer using Hotmail do not appear in the BlackBerry smartphone. However, e-mails sent using BlackBerry device appears in the device as well as in Hotmail and the same is true for all incoming mail. The only question is sent with mail from Hotmail, which items do not appear in the device. I tried options email reconciliation, but the problem persists.

    For your info, I use BlackBerry Torch 9800 and my ISP is Etisalat in the United Arab Emirates.

    Hi and welcome to the Forums!

    From what you describe, it's WAD - work as designed... see this KB for reference:

    • KB05133 Features of the BlackBerry Internet Service email reconciliation

    Good luck!

  • BlackBerry smartphones 'there is a problem with Blackberry App World. Please try again. »

    Whenever I try to download whatever app world or click on my world, he always says 'there is a problem with the Blackberry App World. Please try again. "I can't download apps because of this, and I have consulted with my carrier in this respect. They said I should be able to access the universe of the app by wifi since I'm subscribed to a data plan Blackberry (BBM). They don't know what to do with my problem anymore. Everything else works except the app world. Help, please. BTW, I'm trying to access the app through a mobile internet captive universe. That this has something to do with it?

    Hi trishthestranger

    Please uninstall AppWorld options > device > application management.

    Scroll down to BlackBerry AppWorld > delete.

    or KB10040 : how to view or delete the application installed on a blackberry smartphone

    Perform a restart on the BlackBerry this way: with the phone smart BlackBerry turned on, remove the battery for a min. and then reinsert the battery of waiting until it reboot.

    Now, since your browser BB go to thewww.blackberry.com/appworld and install again.

    After installation go to app world and see if you are able to download on a PC, you can also try to scan the barcode of this application, it will request a download link on your device. Please try it and let us know. But like I said try to download Over the Air.

    Prince

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

  • BlackBerry Smartphones Email message indicator

    Have a 9900 and despite all the messages being deleted, my phone now indicates that there are 2 messages not deleted.  For a long time, he said, there was 1 message, however after getting my phone back to Blackberry for a minor repair, initially the message indicator was correct.  However, shortly after getting the phone back, he turned to displaying 1 unsuppressed message.  This morning he started to display "2".  Thanks for the help

    Hello and welcome to the community!

    I suggest a search of message:

    • KB21879 How to search messages unread on the BlackBerry smartphone

    Good luck and let us know!

  • BlackBerry smartphones, I much ti problems sync my 9790 with Outlook...

    Hello, I have a lot of problems to synchronize my 9790 with Outlook. Schematically: 9790---> Outlook Outlook-/ /---> 9790. It is not bidirectional. Similarly, I checked an excessive battery consumption. I am very confused on this issue. My camera has only a few months. My last question is: is version 7.0 operating system? I appreciate all the help and information. Thank you

    Hello and welcome to the community!

    You have provided limited details, so my responses will be basically guess... I hope I'm close...

    yellowsubmarine wrote:
    Hello, I have a lot of problems to synchronize my 9790 with Outlook. Schematically: 9790---> Outlook Outlook-/ /---> 9790. It is not bidirectional.

    KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer

    yellowsubmarine wrote:
    Similarly, I checked an excessive battery consumption. I am very confused on this issue. My camera has only a few months.

    Age of your device is not relevant. If your usage patterns consume a lot of resources, it's the situation. But I have no way of knowing what your habits are, so I can't guide you. Basically, however, you will need to find out what is 'normal' for your usage patterns and then only worry when things diverge significantly from that. If it means charge 3 times a day due to a very intense use, that's what it means.

    • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
    • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

    It is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

    In addition, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy. Some have taken to do this on a regular basis as a preventive measure... some as often as once a day. Others got the app QuickPull to automate a simulated Batt Pull.

    yellowsubmarine wrote:
    My last question is: is version 7.0 operating system?

    KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

    Good luck!

  • Torch 9800 blackBerry Smartphone email not showing problem!

    Hello world

    I got my BB Torch 9800 for a few months. Already used to work properly, all my emails used appears in the messages folder. But these days, when I get emails my bb flashes red and it shows on the top of screen email icon. But when I open my messages folder shows an empty without any email folder, even though I can see the icon of e-mail showing pending emails there. I'm aware of this option which, if I press menu bb and then tap show all, my e-mail address with my name will appear. This way I can display the e-mails received. But I don't want to use this option, because I prefer all my emails go to the messages folder, that way I can have more space to download other applications. Please help and any advice would be much appreciated. Thanks in advance

    Note: if I recharge my camera all e-mails shows up in the messages folder. I don't want to reboot my device whenever I face this prblem.

    Is my QUESTION HARD to ANSWER? No one's taken the trouble to give me an answer, why?

    Hey hamdi,

    Welcome to the forums.

    You might have a problem with your database of Messages. Try to clear the database and tests of new messages.

    How to clear data from the BlackBerry Smartphone user

    Note * delete this database will delete all messages on your BlackBerry smartphone.

    You can backup your BlackBerry first following this article, but want to test before you restore all the data.

    Here's how to make a backup of http://bbry.lv/oPVWXc, here's how to restore http://bbry.lv/qgQxLo

  • BlackBerry Smartphones Bluetooth/s connection problem.

    BlackBerry 8220 Pearl flip on network Orange:

    Everytime I try and you receive a file it just won't let me. The green check mark and I wonder a passcode for both devices. Even when password entered it just says 'fail' (or something like that) so I did not wrong password what is the likely problem or the fix for this please?

    If I had the wrong password for my 8220 a) which is the default provided with the phone and b) how I could change me if I don't know that I'd put it please?

    Another strange thing is if people try to send me Bluetooth transfers and I'll connect my phone doesn't send them my contact list, it's very frustrating, any ideas please? I'm getting a little tired by telephone with this problem and if I can't fix them I'll take another brand of phone when my contract is up, anyone else facing things daft spoiul another nice phone?

    All grateuflly even received help, thanks in advance.

    Hi and welcome to the Forums!

    See this KB:

    • KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones

    Replace the instructions appropriate for your other device instead of the transmitter unit KB section in the KB. Do not jump 'BT help to receive' step on the BB receiver... nothing will transfer if you do.

    Good luck and let us know!

  • Problem blackBerry Smartphones BIS

    HII, I am a user of Vodafone in. When I send a message (Act BIS399) to 144 or 111, I get a message which type the correct code and send it to 111. Could you help me?

    Thank you

    Hi tanzdevil

    As far as I know that if you type law BIS399 to 144 it will process your request, but you get the message to correct 111 then I think that can happen under two conditions, first if you have a prepaid SIM card and dion can't you have enough balance in your account to activate plan 399, second, if you have a paid plan Post so there not such plan BIS 399 on post paid. So if the pre paid, then all first check your balance. Through this page, it contains everything related to the BIS plan available for customers Vodafone India.

    Also on your PM, you said that you can not edit your message and remove your PIN, so I'll try to inform our moderators to edit this post for you.

  • BlackBerry Smartphones BIS messages appearing in the working email folder

    Hello

    I use a 9000 "BOLD" that is connected to my work email ([email protected]) through our BES. Everything works very well.

    There is an envelope on my "BOLD" icon, and emails appear in here.

    I also have a GoogleMail ([email protected]) account that I put in place for the BIS. Since that, there is an additional icon on my "BOLD" with a globe next to him, I guess that's my Google mail.

    The problem is, every time e-mail is directed to my Googlemail "BOLD", he appears in the two "icons".  So sometimes, I look at my phone, see the working envelope icon is in red, indicating a new message, but it's actually in my Googlemail (this BIS icon is too red).

    Is there a setting I can change to BIS email go to the BIS icon only?

    Any help is appreciated!

    The OS 5.0 device, you will find a setting in Messages > Options > settings Inbox that will move to your personal e-mail account in its own folder.

    If you do not have OS 5.0,.

    1. ask your administrator BES to push mail BES folder to you:

    KB12610 send messages associated with a server BlackBerry Enterprise Server and BlackBerry Internet Service account are located in the same folder of Messages

    2. download the third-party application to do

    http://www.getempower.com/Empower_BES_MailBox.php

  • BlackBerry Smartphone email account validation problems

    I use my BB Bold 9780 for the past 2 years and it has fortunately been send and receive emails for 2 accounts (my work and my personal one, outlook.com).

    3 days ago the phone suddenly stopped to access my mailbox outlook.com and threw a message 'emails are not delivered to your device that resume services validate your password'. I went into the Setup program, entered my password and just got the error message "your device has encountered a problem with the application server. I repeated several times and received the same message. I was at my outlook.com account via my PC and tried to turn on and off the POP - not be joy. My work account still works fine.

    I also tried to remove the outlook.com account so I can reset, but just get the message "Cannot delete" So I'm stuck. Any ideas?

    Many problems associated with the implementation of an e-mail account on your phone or validate a password can be resolved by typing www.blackberry.com/integrate in your phone's browser and from there. You could also contact your carrier, EA and ask questions about access to their website self-service of BIS (BlackBerry Internet Service). From there, you can post the accounts add new and remove those that you do not want to use. This is useful if ever you cannot access it from your phone to perform these functions. BIS ERA self-service site is http://ee.blackberry.com .

    Give it a shot and report with your results.

  • Not work of blackBerry Smartphones Internet Service

    Hi, I have just purshaced new Blackberry Mobile (Open) Dubai - UNITED Arab Emirates and its writes about this at & t, they've said that its opening and I can use it in any country a BB services.

    I would use the phone without a subscription to Blackberry serive, however, it seems that there is a serious problem in my cell phone.

    Usually you can use the internet service in any mobile here via GPRS, but my mobile problem is as follows:

    -Browser icon is not available and when I click on the switch application and then, browser, I get the following error message:

    your device does not currently have entries in the directory service configuration any browser

    I contacted my service provider in the country, and they told me that you don't need any subscription if you need the internet fair eyebrows and they suggested to go to the blackberry support center to solve my problem.

    I went to the support center and they told me that there are so many missing configuration in my blackberry and they didn't know what to do with my cell phone.

    I did a reset to my mobile, but this does not solve the problem.

    Is there anyway that I can solve my problem?

    I have the version of curve blackberry 8310 mobile

    Smartphone (edge)

    platform v.4.2.2.170 2.5.0.20

    Thanks in advance for your support.

    Mike

    michelmetry wrote:

    I have google updates and I have reached the following Web site:BB updates

    I downloaded a software called BB device software version 4.5.0 I installed it but nothing happened, how do I upgrade the firmware or the OS? Please guide.

    Hello

    you have all the information here:
    http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&thread.ID=6807

  • BlackBerry Smartphones Orange PAYG big problems

    Hello

    I bought the 8520 Saturday and recorded it and told me it would take a few hours for the BIS must be enabled. Since then I have had nothing but three unnecessary telephone conversations with Orange trying to certify what is the problem.

    I constantly check my balance to see if the £5 has been reduced for the BIS, but it didn't. Every time I call I am told that there are a few known issues with the inscription to the BIS for customers. It is rubbish because a BB with Orange, my friend bought the same exact day on monthly and his services work properly. When I ask what the problem is, no one can tell me. I asked to be put through to the management data that could check all the settings but the three operators in India that I take the floor to refuse to refuse to say that this is a known issue and that it "should be resolved in a few hours.

    I am able to access the internet via my WiFi but I can not set up my emails (the reason for the purchase of a BB) and I can't access the internet away from my WiFi connection. I know it's only been three days since I bought my phone, but no doubt I should be running now. Has anyone else had problems with Orange pay-as-you-go? I'm surprised that there are no other positions because it is supposed to be a huge problem.

    The future is bright, the future is 02!

    Sean, if you received the registration message, you should be good to go.

    What you want is an icon "enail personal setup" or similar. Sometimes on your home screen, sometimes in a fodler in the installation folder.

    Often, a simple reboot of the device wil install or make visible new books service for it. With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

Maybe you are looking for