BlackBerry Smartphones Blackberry 8900 reset completely - edit: problem solved.

I'll try and provide as much information as possible here, but I am very confused on my 8900 (OS 4.6.1.199) that will accomplish a reset.

Yesterday when the phone was sitting right next to me, the screen turn white background seemed the phone was given to zero himself, but it never reset and just would stay at my screen from provider of carrier (Cincinnati Bell) for as long as I let him.  I have not installed applications 3rd party or themes or done something to change my BB anytime in the last month.

I did a battery pull to try and reseit again and the same problem persisted.  I let the battery sit for 15 minutes and put back in, same problem.  I let the battery sit for an hour, same thing.

The strange thing is, if I hold the power button to turn off the phone, the phone starts to blink on the home screen, validate my security software and then turn off.  So if I turn on it back, the phone will be on but lack icons and applications.  Particularly missing my box icon (a quite important for me) mailbox and BBM entirely.  I made sure that they are not hidden or in folders and they are not found.  I'm not able to pull up from my address book simply by typing the name of a contact from the home screen if I want to make a phone call.  Instead, I have to press the call button, and then type the number in.

When I got home last night, I removed the battery and plugged the Blackberry to my computer with the battery pulled and waited until the battery icon happen on the screen.  Then I put the battery and tried to update all the software on the device, but the Office Director said that all software is up-to-date.  Then I used the executable Loader which forced the phone through a series of resets and the phone came back with all the icons and functionality (except still not BBM).  I tried to download BBM through Blackberry World and it wouldn't let me download My World or any other list that she appeared in.  It wouldn't even appear when I clicked on it to open it in the lists (other applications would be open and I'd like to upload them to the app store).  So after being asked by the phone several times more that I had to reset, I reluctantly did and now the phone is in the same State in all day yesterday where I hold the power button while it is frozen reset status so that he can turn it on.  Still missing functionality and icons that I mentioned earlier.  I also removed a lot of apps of the day after just in case where the phone memory and on the left that it plugged in all night to the computer has been insufficient.

Need help, please please help.

1. do you have a recent backup of your device? If this isn't the case, get fed up as much as possible you could do before and Director of office to perform a backup.

2. now disconnect the USB and close the Desktop Manager.

3 reload/upgrade the operating system:

See the link below for download and simple installation instructions.

It's the latest official OS released for the 8900 device:
http://www.BlackBerryForums.com/General-8900-series-discussion-Javelin/219290-latest-OS-8900-5-0-0-7... Download the file of the OS on the PC and then install it on the PC by running (double click) the downloaded file.

4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

5. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

http://www.BlackBerryForums.com/General-8900-series-discussion-Javelin/219290-latest-OS-8900-5-0-0-7...

Tags: BlackBerry Smartphones

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