BlackBerry Smartphones BlackBerry ID / connection for the apps world problems

I am unable to connect to the BB apps world or my BB ID. When asked for my email address and security question, I am known, and I do not know the answer to my security question! No idea how I can reset my login details?

Hello and welcome to the Forums at you two!

Try the steps in this KB, even if the description of the problem is not the same as yours:

  • KB25521"" is not available for download on BlackBerry App World "appears when you try to download an application from BlackBerry App World "

Are you trying to do, with your BB attached to your PC, open a session in AppWorld from your PC and get the link with your BB AppWorld.

So the bad news is... If you cannot work here, there is only one thing that remains to be done. You must find the initial Welcome e-mail, you received when registering for AppWorld... insofar as there will be a link that allows you to remove your AppWorld account. Then, re-create the BB ID/AppWorld account, using the same credentials. This process is supposed to add a link to your account at the end of the RIM, providing you access to AppWorld AND also all of your previous purchases showing in MyWorld.

Good luck!

Tags: BlackBerry Smartphones

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    Click 'Like' If you want to thank someone.

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    _______________________________________________________________________________

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

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