BlackBerry Smartphones Blackberry Messenger Update

Similar Questions

• Problem blackBerry Smartphones BB Messenger Update

  Hello

  I've had my new fantastic 9700 for about a week now and I love it!

  But

  This morning, I find that whenever I'm in BB Messenger I get a box that says "Upgrade available"

  I click on the "link" box and go to the page, it takes me to explore.

  There is a big gray button on the screen that say "Download", but I can't click on it... I hold the top arow and click on and nothing happens, I tried zooming and I tried pressing ENTER.

  Tried to do a search on Google too and it wouldn't let me click on the search button.

  Is this a common problem?

  Thank you

  Try going to www.blackberry.com/messenger from your browser and work from there. I have encountered this problem once when I was reviewing only went from a pile and then everything was fine.

• BlackBerry Smartphones BBerry Messenger updated

  I received an email that recommend that I update my BBerry software. Everything happened is gone well except the BB Messenger does not work. He tried to 'Restore' for more than 48 hours.

  EU remove and reinstall BBM. Finally worked.

• BlackBerry Smartphones Blackberry Messenger icon disappeared

  Initially, I had problems with the Messenger - when receiving or sending messages, the phone would freeze completely for awhile before I could see the message. I tried to upgrade the Messenger himself, but the download failed.

  I have connected to the Desktop Manager and tried to update the software to the place where http://na.blackberry.com/eng/services/devices. But after restarting the computer and the phone, the Desktop Manager has reported there is no software update. When I did a reboot with the phone, the messenger icon has disappeared, replaced by a "Blackberry Messenger Update" which ended only with the failure of a transfer, but a page still appeared saying "Download Complete."

  The Messenger does not appear in a folder is not hidden and does not appear by pressing and holding the menu button. It is still listed under Options > Applications > Core like Blackberry Messenger 5.0.0 but with a calendar instead of the BBM icon icon. It cannot be deleted or moved away.

  When it is connected to the Desktop Manager again and under the Application Loader, the Messenger is not at all.

  Is it possible to reinstall Blackberry Messenger, preferably with the PC?

  Use a Bold 9700, btw.

  If it is listed in the applications list go ahead and delete it.  Then remove the battery to reboot the device.  Then use your browser of the device, go to www.blackberry.com/messenger and download the application again.

• BlackBerry Smartphones Blackberry "BOLD" updated

  Hello, I bought my first blackberry a few weeks back and so far I'm in love. How ever I have one question that I havn't found another answer anywere so I registered to post on this.

  I synchronize my "BOLD" between 2 computers both running Desktop manager 4.7 but they say that the bold is software update required before each synchronization. Danish range of Blackberry messenger update same suggestions. Also both pc suggest different upgrades. At first I ignored it, but then I thought that I click on update, but when I did, he went through the entire course of the upgrade and at the end, said that the "BOLD" had not enough memory for the update

  I checked the two "BOLD" memory and SD card for memory card and it said:

  Aplication free 18.7 MB of space

  The device 857 MB free memory

  Map of free memory 1.2 GB of free space

  Any ideas? I'm doing something wrong?

  Thank you

  No, you don't do anything wrong.

  Look at the Options > about, third line down, starting with a 'v.4.xxx '.

  ********
  Updates are available from other carriers to upgrade your BB. It will work find if you follow the instructions exactly as published in the instructions given in the following link.

  Perform a full backup of your device (using the Desktop Manager) before the upgrade process.

  http://www.BlackBerryForums.com/General-9000-series-discussion-bold/176753-latest-OS-9000-4-6-0-373-...

• BlackBerry Smartphones BB Messenger disappeared after update

  I downloaded the new update to Blackberry Device Software v5.0 yesterday, and I discovered that my Blackberry Messenger has disappeared.  Here's what I tried to get it back (and none of them worked):

  1A tried to 'restore' my BBM several times

  2 reset (pull out the battery) on my phone several times

  3. delete the "restore BBM" button/option (which, for whatever reason, deleted my application AppWorld) and re-installed BBM

  My phone details are below.  If you have any suggestions on how I can fix this, please help!  I love BBM and I would like to start using it again.

  Thank you very much in advance!

  Carrier: Verizon Wireless

  BlackBerry AppWorld v.1.1.0.2.0

  Phone for personal use

  BlackBerry 9530

  Smartphone (3G, CDMA)

  v.5.0.0.328 (Platform 4.2.0.128)

  Band 3G 1

  V.3.8.5.85 cryptographic kernel

  Brand version: 1.0.105.343n

  The micro Edition configuration: CLDC-1. 1

  Micro Edition profile: MIDP - 2.1

  Micro Edition JTWI Version: 1.0

  Micro Edition Media Version: 1.1

  Micro Edition PIM Version: 1.0

  Micro Edition file Version: 1.0

  Micro Edition Bluetooh Version: 1.1

  Micro Edition location VErsion: 1.0.1

  Here's an article in the knowledge base on the issue:

  KB10151 BlackBerry Messenger icon does not appear on the BlackBerry smartphone

  I found the fix that works is to remove the app BBMessenger Options > Advanced > Applications.

  Then restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Once back to the top, then use your BlackBerry browser to go to http://www.blackberry.com/blackberrymessenger and download and install the application again.

  Once completed and restart the device once again, look in the instant messaging or downloads folder.

• Update blackBerry Smartphones BB Messenger problem

  Hello

  I looked and I don't see the same question anywhere so here goes, I last night added a few new themes for my storm, when you add it wanted to update my Blackberry messenger, so I leave it, now, I have the following problem:

  When I go to 'Instant Messages', I can go I can't enter BB Messenger, the only way to view messages from my friends is to go to 'messages', but then I don't see while the first bit they wrote when I enter the conversation he disappeared

  Can anyone help?

  J

  XX

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  Now try opening BBMessenger again.

• BlackBerry Smartphones BB Messenger disappeared

  I tried the update Blackberyy Messenger by downloading and installing a later version on being invited by the Blackberry World. Later, I realized that BB Messenger is gone off my phone, but App World it says it is installed. I tried to remove and reinstall and it won't allow me. Help, please.

  Hi TroymanMartin

  Welcome to the Forums of the BlackBerry Support

  First try a battery pull restarts, if it is still impossible to locate and remember it's not hidden, to check that the screen is in the Panel Home screen ALL > press the Menu key and select "Show all icons" or icon to display "." It will show all of the icons that were previously hidden. If you see BlackBerry Messenger icon like grayed then highlight it and press the Menu key and select the icon to display, also search your folders as the Application of Instant Messaging folder, etc..

  If it is still impossible, then try reinstalling the BBM, but first on your homescreen go to Options > device > application management > locate and delete BlackBerry Messenger from this list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload for download the latest available for your device.

• String of Smartphones blackBerry, invalid certificates after the upgrade to Blackberry Messenger on torch

  I've recently updated my BBM to version 7.0.0.126 by suggestion in Blackberry App World. After the upgrade, I am getting an error on the screen every two minutes. It reads:

  "You are attemptiing to open a secure connection, but the string server certificate is not valid."

  When I click on "View certificate" I get this information:

  X *. VoIP.BlackBerry.com

  Unverifiable Cert Chain

  Status of string stale

  Revocation status: unknown

  Status of trust: trust explicitly

  Expiration date: Saturday, November 9, 2013 18:59:59

  Certification type: X 509

  The public key type: RSA 2048

  Object: CN = *. voip.blackberry.com; OR: IT; O = Research In Motion Limited. L = Waterloo; ST = Ontario; C = CA

  Issuer: CN is Thawte SSL CA.; O = Thawte, Inc.; C = US

  Serial number: 1679 4F1B FB86 F194 CA7C AA89 432 7433 has

  The key usage: Digital Signature; Encryption keys; Server authentication; Client authentication

  Signature algorithm: RSA_PKCS1/SHA1

  SHA1 Thumbprint: 66 4 86AB CF52 9023 C563 C776 813D C9D5 B18D 053D

  MD5 Fingerprint: 933 1 12 2 81 24A 7 E35A B117 48F9 48F9

  I made sure that I got everything updated on my Blackberry. Yet the problem persists. I'm on a package version 6.0 of Blackberry Torch 9800 695 (v6.0.0.246, platform 6.4.0.105). When I click "Software updates" under Options, I get: "your BlackBerry is up-to-date.

  The error message is driving me crazy and sometimes it is even difficult to get any use out of my phone because it appears whenever he wants, without worrying if I type an e-mail, in contact with someone on BBM or navigation.

  How can I get the error message stop popping up?

  Hey Netzimon,

  When you receive this error message is your BlackBerry smartphone connected to a Wi - Fi network, behind a firewall? If so, please see the following article:

  BlackBerry Messenger Voice Chat using a firewall

  http://BTSC.webapps.BlackBerry.com/BTSC/KB33102

  Let me know if it helps.

  Thank you.

• BlackBerry Smartphones Blackberry Messenger works do not!

  My blackberry Messenger is not working...

  I have the bold 9780. Today it stopped working... Ive talked to my provider and they say all right, my signal is fine... I can send and receive texts and people receive them but if I send a message from bb, so that it has a check mark next to it but not delivered... D still I will not receive messages from bb for 3/4 a bit and then come at once but mine don't always delivered.

  My bb Messenger is up-to-date and therefore my system that I've updated all day

  Help, please

  Thank you

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you must go back and see your provider... they are 100% responsible for the delivery of all services and support for you and you are now paying them for a service they are not a. If they can't fix it, they have the ability to climb it in RIM... you have no free path to obtain support from RIM otherwise than by escalation of your provider. It is a pity they you already brushed off like this, you may have to insist a little with them. You pay their money... they need to offer a service to you.

  Good luck!

• BlackBerry Smartphones Blackberry Messenger 5.01.41 help

  Hi guys. I am new to the forum and I'll try to do this quickly. Since I installed the new BBM on my 9700 AT & T, it has a problem giving me my BBM. Sometimes it will not even make a sound alert, change the LED color or allow me to see the new message received unless I can get a glimpse into all my messages (e-mail, text SMS, MMS messages, etc.). Here is an example. I receive an alert by a BBM contact. I can see or see what they typed to me in all my messages, but once I try to view it by clicking on it, it won't be there. It will show only what I typed. So from there, I'll go into options in Blackberry Messenger and change any setting here that forces me to close by saving the new setting. Then when I go back to the message that I can't see, it will be displayed. I constantly have to do this just to show messages in my BBM contacts. Is there a setting that I've screwed up or y at - it something wrong with my Blackberry? I had to downgrade BBM was last updated and I don't want to do that, even when I don't have to. Should I have the new 6.0 OS for BBM to finally work for me? I have no idea, but it continues to be, more I plan to jump to an iphone. Thanks in advance for help and answers.

  Hello

  In this case, I recommend the BlackBerry smartphone and all 3rd party applications of wiping. To do this, we would need to back up the BlackBerry smartphone. Please open the BlackBerry Desktop Manager and connect your BlackBerry smartphone. Click the backup and restore button, and select Save. Note the location where the backup is saved will allow us to access later to restore the BlackBerry smart phone.

  Once saved, please follow the link below to do a wipe of your BlackBerry smartphone security.

  Link: http://www.blackberry.com/btsc/KB14058

  Test the BlackBerry smart phone and do a selective restore as described below.

  Link: http://www.blackberry.com/btsc/KB10339

  Thank you

• BlackBerry Smartphones Blackberry Messenger "More information" is wrong - I can't fix

  When I opened first Blackberry Messenger, he asked me to associate a contact with my identity.

  It was my first night with the touch keyboard and I accidentally chose the wrong contact in my list.

  Now when I look at my profile for Contact and seek 'View My additional Info', it has the information to the wrong contact.

  I tried to use the 'remove link to Blackberry Contact' window 'View info', but even when I type 'Yes' to the warning the wrong information still remains.

  How can I change the information for the correct contact? or how to reset everything? or how to change the existing information?

  UPDATE, the issue seems to have resolved itself... Don't know if it was when I updated the BBM survey software or when I reset the device by removing the battery...?

• Blackberry Smartphones blackBerry Messenger

  Hello, when I update my blackberry bold 9700 my blackberry messenger its no longer works and I got the message every time

  a temporary server of BBM has occurred

  I tried several times to update but its not working,

  Hey rouiha,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  Do you have a BlackBerry data plan with your network service provider?  Also are you connected to a Wi - Fi network?  Can send me a private message with your PIN so I can study?

  Thank you.

• BlackBerry Smartphones have to download Blackberry messenger... Help

  Hello

  I have blackberry bold 9700

  I recently updated my phone to os6

  Yesterday, I received a link to the new blackberry Messenger, I downloaded it, but unfortunately my bbm is not working now. It asks me to enter a key code but I do not have.

  I knew then that I downloaded a beta version, so I tried to find another bbm link to download and replace the current one.

  I found this link:

  http://appworld.BlackBerry.com/WebStore/content/3729/?lang=en®ion=74&IID=UK:BB:desktop:BBMct2012:...

  But when I tried to open it with my phone, he showed me the message ' sorry we close the page because its too big "(something like that).

  And I can't scan the barcode because I do not have blackberry app.

  CAN SOMEONE HELP ME PLEASE

  I am looking for a blackberry e-mail link, and I really hope that if I can get 6.1.0.49 not the most recent one.

  Thank you

  Then try in your search browser BlackBerry www.blackberry.com/bbmdownload

• How can smartphones blackBerry I accept a blackberry messenger pin code request

  I had a request for the blackberry Messenger service that sent a friend, but nothing came on the program to accept it enter my PIN in the add a contact and I have not received anything as I did even his pin code and its display pending

  First of all, make sure that you can send messages backward PIN-to-PIN to the other.

  When they add you as a contact you will get a message that someone wants to add you as a contact and you need to approve it.

  To add a contact to the list of Contacts Messenger BlackBerry, complete the following:

  1. On the BlackBerry smartphone, open BlackBerry Messenger.
  2. Display the menu and click Add a Contact. Select an address screen.

     Add a contact to your address book by clicking on the name of the contact. Alternatively, add a new contact by selecting use once, enter the contact email address by clicking on the dial. The contact email address is added.

  3. Display the menu, then select Request Email. Add to that a Message is displayed.
  4. Click OK. Add a Message is sent to the contact. You can customize this invitation before you send it. The contact is added to your contact list once accepted invitation.

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB12319&SLIC...