BlackBerry Smartphones Blackberry Priv bricks during update MM

Hello everyone,

As a user of BB for a long time (since the curve 8310 until the Passport), I couldn't resist the temptation and I ended up buying a private AT & T unlocked the B & H store in Manhattan during my vacation.

As soon as I come home in Spain, I started the MM updated procedure with an autoloader, according to the following instructions: http://global.blackberry.com/en/support/smartphones/blackberry-PRIV/reload.html

I downloaded the SW AAF355 version and drivers USB (computer restarts after the installation).

Installation script has detected the Priv in fastboot mode after lowering the volume + key combination of power and apparently started the update, but suddenly the phone restarted with black screen and led flashes between purple and green.

Quick notes: I've updated devices BB10 via autoloader a couple of times and I did the update did not complete successfully using Mac OS (latest version), but I tried tha same procedure from a W7 PC too.

Now, I'm still stuck with black screen and led flashing and computer does not detect the phone more. I tried all combinations of possible keys try to restart the phone but no luck.

So I ask help to members of the community on what can I do to get it fixed, cause I think that the problem of Mayor is I'm in Spain...

Thanks in advance.

OK, it seems that I finally I could remedy then I'll write the steps that I followed, just in case.

In my case, I was not able to start the phone in following mode fastboot with all combinations of keys, and the computer it has not detected:

-Low volume + button.

-High volume + button.

-All buttons pressed at the same time.

But after some trial and error, I pressed the middle (the toddler between flight up and down) button + power button and the phone started in mode 'starting'

The computer detects it and loaded MM autoloader (first attempt get stuck again, but a 2nd went until the end). After that the phone boot up normally.

Thanks to all the members of the BB community and have a nice day!

Tags: BlackBerry for Android

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