BlackBerry Smartphones blackberry support community

BBM can't read (unsupported) n emotican of character text


On this basis, I would deduct instead is the BBM message you receive contains characters of a language that you have not installed for your BB. For example, they send Russian characters, but you do not have Russian language installed on your BB, then your BB don't then interpret and display characters and replaces those black boxes in their place.

If you know the language that is sent to you, you can try to install on your BB... do it, start by taking a full and complete backup of your BB... you can find instructions in the link in my sig auto on this post.

Then, learn this:

  • KB05305 Location of support for BlackBerry smartphones

That will guide you when you choose the packages of BB OS to install on your BB via the following procedure.

Please visit this official download portal as you go along. If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. After installing the operating system on your PC package, please remember to remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

Good luck and let us know!

Tags: BlackBerry Smartphones

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    RIM does not guarantee other support devices by wireless companies.  So, if you buy from someone and they don't give you a guarantee then you will get probably no guarantee through RIM.   That's the pitfall of equipment from unauthorized dealers.  I am a TMobile customer we.  However, I can't directly call the RIM and get warranty support.  If I want to RIM support I have to pay $50 for the case.  But, if I called TMobile and they can't solve my problem they can escalate my case to RIM without cost to me.

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    Where did you buy the 9900 "directly from RIM"?

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