BlackBerry Smartphones Caller ID on external screen does not?

I have a new Pearl Flip and have problems with the external display. It will not show incoming calls caller ID. How can I set the phone to do this? So far, all he's going to show me is the clock and text messages and ignored the calls. I can't stand having to open the phone to see who's calling! If this phone does not offer this feature I will take back and trade if for something else. Thanks for any help you can give me.

Try to pull the battery while the phone is turned on and it reinset. This will reboot the phone.

Tags: BlackBerry Smartphones

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