BlackBerry smartphones can not change password BBID

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• BlackBerry smartphones can not change password

  I sign my blackberry World app don't me remember my password not tried to change it but it will not change... How do I change my password so I can connect?

  Hi arozy23

  Go to www.blackberry.com/blackberryid on your computer to change you password.

  Thank you!

• BlackBerry smartphones can not change the electronic signature with the Blackberry Internet Service on Orange

  Hello

  I'm on Orange and I am trying to remove the signature when I send the email to my gmail account.

  An earlier thread was really useful-

  R Man

  I'm going crazy trying to figure out how to change the signature on my blackberry curve 8300.  I'm with Orange Business.  On my camera, it displays the option, but cannot be changed.  On my bill online orange it does not mention - in fact it is impossible to get information from blackberry.  Could someone help me?  I keep seeing references to the 'BIS' - which I suppose means Blackberry internet service - but this does not seem to help me?  This is a website / option on the phone / or what?  DRM for any help...

  Bifocals

  Hi and welcome to the forums!

  You're BIS correct is the Blackberry Internet service.

  If you go through the icon to setup e-mail on your phone, you will actually the site of the BIS.

  If you can not change your signature through the device, you can connect to a PC Web site.

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

  The Orange UK BIS site

  https://bis.EU.BlackBerry.com/HTML?brand=orangeuk

  The BIS of the procedures via the PC site

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB03781&sliceId=SAL_Pub...

  But when I go on the site of Orange UK BIS I can't set up a new account as it says there is a already for my phone, and when I clicked on the link "forgotten password" and I sent myself a message that 'username and password do not exist.  Please use your device to access Blackberry Internet Service. "When I use Setup email on the phone, I can see the signature but not change.

  Y at - it a help for me, or am I stuck with this signature?

  Thanks in advance.

  the fastest is to call Orange UK and they will tell you how to connect to your BIS account for editing.

• BlackBerry smartphones can not change the id

  My id has been activated, but the password is still not change

  Ive forgot my old paasword

  Hi Agnelo1988

  Welcome to the Forums of the BlackBerry Support

  See this Article and reset your BlackBerry ID password:

  KB26361 : How to change or reset a BlackBerry ID password 

• BlackBerry smartphones can not change my e-mail address

  I have a new e-mail and do not change it on my Blackberry 9800.  When I enter my username and password, I get the same message "your device has encountered a problem with this application server.  Seleck OK and repeat the action to try again. "Had this tent for several weeks now.

  Hello and welcome to the community!

  Please try this link from your BB browser:

  • www.BlackBerry.com/Integrate

  See if that allows you to configure your email accounts. If this isn't the case, then communicate with ATT for formal support.

  Good luck!

• BlackBerry smartphones can not change the mp3 to ringtones files

  Hello all, new to the Board of Directors. I have a 8320 (ATT) who will not let me edit the MP3 for ringtones. I understand that Roxio for Blackberry has some disabled features, including the ability to edit. Oh, BTW I use BDM 4.5. What is the workaround? Should I install the full version of Muisc of Roxio Creator? What version did his evidence, 9 or 10?

  By reading the articles published on the net I see the Roxio for Blackberry software has problems. Any help for a beginner BB owner would be appreciated. Support BB control these cards?

  Thanks for your reply. I could even use a DAW to change a piece, but I still wonder about the Roxio for BB thing. I'm disappointed that I can't change in the media for a quick edit Manager.

  Skip

• Phone smart blackBerry Smartphones can not change

  Hello

  I can't change the device.

  When you click on the change while connected to my BB account that it only shows the Z10 I use no more.

  How can I change it to my 9380 curve now used?

  Thank you

  Robert

  Yes, the same account.

  After several trials, the selection of the device finally came and I was able to change my camera.

• BlackBerry smartphones can not change 'Sounds for the selected profile' or create new ones

  I can't change any of the other sounds in my profiles or create new profiles.  I can switch between them and change notifications as expected from fort to vibrate to silence.  When I select 'Sounds for the selected profile' I get a transition of the screen as he opens the new screen, but then disappears.  I tried to create a new one, but the new profile button and menu option do nothing.  I upgraded to 6.0.0.246 in hope, he could solve the problem, but it didn't.  Can I change the ringtone and sounds for contacts only.  When I arrived at the torch, I could change and I even created a new.  Any ideas?

  delete nimbuzz, berrybuzz or any other instant messaging applications, and then restart the device

• BlackBerry smartphones can not disable password on my 9320 curve smartphone

  Hello

  To protect my phone against unauthorised access, I activated the password on my 9320 curve, so that it hangs after 5 minutes. It works well so far.

  Today, I tried to sync my data with my PC via the BB desktop software. Now, this desktop application asks for the password, but does not accept the password that I entered into my phone.

  I tried to disable the password protection by clearing the checkbox 'Activate' on the phone, but I can't do that (I can't click the "Enable" box, it remains checked with a lock symbol). I can change the password, but the BB desktop on my pc application does not accept the new password.

  Any idea anyone? Help would be much appreciated!

  Best regards

  Chris

  Hello and welcome to the community!

  I think you have two distinct problems...

  Desktop software rejecting your password entry.

  The password requested by Desktop software and the password you assigned to lock your BB are indeed the same password. But what I suspect is that you have a mix of different characters in your device password and you may not notice how you enter on the keyboard of the BB. For example, if your password

  • AB123

  and if you enter

  • a > b > ALT > 1 > 2 > 3

  the result will be

  • ab1er

  You must enter

  • a > b > ALT > 1 > ALT > 2 > ALT > 3

  in order to close with ab123. Thus, in this example, while on the BB keyboard, you think you type ab123, you actually type ab1er.

  On your BB, when you type your password, you should get a moment where each character is indicated in clear before it turns into a *. Watch carefully next time and you will see a surprising result. It will be the exact characters that you type on the keyboard of your PC, because it is in fact your password.

  Lock symbol on the device password, cannot clearly 'enable' setting.

  There are generally two reasons that the locking device password becomes necessary (this is what means small lock symbol).

  (1) you are part of BES or have IT on board strategy that forces the requirement. Given what you describe on when you created the password, I doubt that this is the case, but... If that were the case, you would never have a choice... the first time you used your device, you would have had to create a device lock password. If, by any chance, you are part of BES, then go see your BES admins regarding if they force this situation.

  (2) you have, after activation of the device lock password, activate encryption or the Protection of the content on your device. Once you activate those, they require the device lock password to operate. For example, you can't delete the device lock password until you have first removed encryption or Protection of the contents of your device.

  Good luck!

• BlackBerry smartphones can not remove password on voicemail?

  is went to administration and password options, it won't let me change the password only not to remove it? any help would be appreciated.thanks

  Called Verizon and they said you must have a password, but you can have your phone automatically Dáil so it will go directly to your messages. Change your voicemail on your phone options.

• Screen unlock blackBerry Smartphones can not your password

  I have a problem with my 8520 son

  When you press the up button or trackball, does not appear the password screen to unlock the phone. I tried:

  The soft reset, the soft reset double

  Take the battery, leaving for a bit, then put it in.

  Plug into the computer, accurate results in the phone being glued connection.

  I can't access the phone so I can do a factory reset, unless there is a way to do with going into the menus of the phone.

  I don't know if the problem is related to a live wallpaper tropical fish that he downloaded from the blackberry store, before the problem occurred, any ideas how to get rid of?

  do a battery pull.  When the red light goes on the front of the phone, press and hold the back

  button all the time while the phone is in boot.  When initialization is complete, the phone goes into safe mode.
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB17877

  in safe mode, remove this theme and make an another battery pull.

• BlackBerry smartphones can not change profiles

  I'm changing my profile and it is stuck on the fort, and I can't enter the menu.  I can access all the other things via the touch screen or navigator, profile will highlite but not open.

  Hello and welcome to the community!

  Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• BlackBerry smartphones can not change the field "wireless Syncronization" for calendar

  just got a new blackberry curve 8330.

  installed office, set Manager to update to 4.6

  configuration of the redirector to my outlook account and email synchronization operation.

  calendar is not synchronized.

  I can go to the options screen for my outlook on my blackberry email and it shows that wireless syncing is on off, but when I highglight it to turn it on, it does not give me the option. It only gives me an option "save menu narrow or full.

  Why didn't he make me turn on wireless synchronization?

  No wireless sync, it's only if you are on a BES

  If you have Desktop Manager 4.6, you can configure synchronization options by going in sync | Synchronization | Synchronize.

  What version of the Desktop Manager do you have?

• BlackBerry smartphones can not change the way in which contacts appear on the screen...?

  Ive just got a 8900 & Id like to change how to display the contacts list - for now I just get the name of the contact came but I'd like show the number too.  It IE by going to the "Language" option, I can change that, but I don't have this option on my Blackberry..., any ideas on how I can do this. Thank you very much.

  IF you open your address book > Menu button > Options, you will find a way to display your contacts by name or company.

  There is no option to display the phone number. Some contacts may have a single number, some might have 4-5 digits. You want to see one or all to display in the address book list?

  There is no way to do it.

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!