BlackBerry smartphones can not configure e-mail, the option is not available

Similar Questions

• Manager office blackBerry Smartphones can be configured to display the attachment?

  Hello

  I posted this question several times before and have yet to get a definitive answer. Can someone confirm if I can configure Desktop Manager to display the attachment? If so, how do I to achieve? I'm not a BES or BIS.

  I looked below KB and I tried using the application launcher to install magnetic service, however, it was not available in the application loader wizard.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB04279&sliceId=SAL_Pub...

  Configuration

  BlackBerry 8300

  Desktop Manager 4.3

  Thank you

  Please read the joint, the number 5 I believe is the cause of the problem.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10473&sliceId=SAL_Pub...

  There are several resolutions referred to in this document,

  Please let me know if you need information

  Thank you.

• BlackBerry smartphones can not synchronize with the USB cable plugged into charge pod

  Hello

  I read on the web site of shopblackberry.com, in the details of charge pod ( http://www.shopblackberry.com/_blackberryaccessories/cgi-bin/pd.cgi?frompage=category&page=product_d... ) that the pod can handset with charger travel or data cable for charge and/or sync with a BlackBerry smartphone. So, my question is related on a problem or a misunderstanding of me to this description.

  I want to know if we could recharge and synchronize the BlackBerry via USB cable or is only responsible for the BlackBerry when connected that way. My second question is, is it possible to synchronize the BlackBerry with the USB cable plugged into the pod or not?

  Because I got a request from one of my users about the fact that his BlackBerry 9000 can not synchronize when it is on his group.

  Thank you very much!

  Hello

  It's a loading dock. It is useful, because just drag you your "BOLD" in there and it will load (just like the 8300 Curve).
  If you want to synchronize, you can plug a usb on the side of the appliance cord. This can be done while the machine is in its dock, where the description.

  I have the same crib, but for the 8300. It's really worth buying. I'm happy with it every day.

• BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

  Hello world

  I have the following problem:

  After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

  In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

  I can still load.

  Could anyone suggest me how to solve this problem?

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• BlackBerry smartphones can not upgrade world BB (I think)

  A few weeks when starting AppWorld on my phone, it said I needed to upgrade my AppWorld/world software.  I went through a process of downloading, including the signing of an agreement of the user, who probably took care of him.

  But I don't, because I didn't take over the world.  Here's what I'm trying to start:

  Press App World icon in the home screen

  Message appears: "to continue using Blackberry App World, you need to upgrade your current version. ..."

  Select [update]

  A web page loads up, that resembles http://appworld.blackberry.com, except that do not load images

  And here I go, because I do not know what, if anything, I have to have from there.

  I have a Blackberry 8350, and the OS is (I guess)? 5.0.0.601.

  Help please?

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BlackBerry smartphones can not access my emails

  Hello

  I had my BlackBerry for centuries, but today, this is the first time that I had this problem, I don't know if I re - defining something by accident.

  Basically, I can't access my mails - the sign of star/asterisk appears in the menu to show that new messages have come (and I know that they have because I can see them on my laptop) but when I click on all email icons (the 'Messages' a general or two separate email accounts I have) they just take me to the text rather than messages messages.

  Help!

  Thank you

  Chris, perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

• My 9500 storm blackBerry smartphones can not receive files via bluetooth, but I can't send

  Please help someone, my blackberry storm can not receive files via bluetooth, but I can send, what could be the problem?

  Have you tried and went to accept via Bluetooth? Some of the older software on the BBS, you need to go to the media file and say accept via Bluetooth. Consider the two features are already paired.

• BlackBerry smartphones can not browse Internet - stuck in the e-mail configuration

  I was installing my e-mail address using the email Setup Wizard which worked well. Now, when I go to browse the internet, he always comes back to the configuration of the e-mail. I go in the options to go to my home page, my favorites, or enter a link directly and I don't have this option.

  I checked my history which has been deleted so I couldn't go back this way. How can I fix it?

  Silly question maybe, but while in the page email have you tried to press the menu button and select shut down?

• BlackBerry smartphones can not return the book to e-mail service

  I deleted the CMIME maintenance for my yahoo email account book, because I wanted to create my yahoo again email account. Now I can't get the service book return because my mobile operator does not support the Blackberry more and when I try to send again directly from my camera, it does not work... I guess because I don't have a set yet, email account which I can't seem to be able to be implemented without this service CMIME book. It feels a bit like the issue of ' chickens and eggs ", necessarily should I this book of CMIME email service on my first device until I can set up my yahoo email account (if so, how can I w/o a mobile operator is able to send it) or do I need an account already set up email to send service book of CMIME email directly from my camera? Thanks in advance, I appreciate your help. Cheers, Jens

  Hello

  With a legacy of BB device, you must be on a medium that supports full BIS. Without BIS, it has none of the owners BB services available, which includes the management of e-mail. Inherited from BB devices do not have a complete email client on board... they need of BIS (hosted at the carrier) in order for the email function.

  So, sad to say, but your efforts are useless, unless you change to a carrier who will provide your device BIS.

  Good luck!

• BlackBerry smartphones can not activate e-mail upon return to the United States

  I have a unlocked BB Torch which I have used successfully for international travel all summer, just to buy SIM cards in different countries.

  I returned yesterday to the United States and give my card AT & T SIM card in the phone.  Everything works (calls, texts, browser, BBM, Facebook, etc.)-with the exception of e-mail.  Nothing has pushed on the BB because I put the card in.

  I went to Setup-> e-mail-> activate account Email accounts and entered passwords for my two accounts (personal gmail and Google Apps work) but keep getting "sorry, cannot continue your session.  Please log in again. "Tried it more than 10 times with the same error message each time.

  Help.

  I had exactly the same question; If you're going to http://mobile.blackberry.com and select your region & carrier, you can then enter e-mail under the banner of connect, then select your email provider (or select other if they are not listed) and you can reconfirm your email account details. Once you have validated, your emails should start to come through, and you can then change your accounts through blackberry E-mail set up the application on the phone. I hope this helps!

• Attachments to the e-mails of blackBerry Smartphones can not open the Storm

  My office has MS Exchange and emails are using Outlook. I receive e-mail messages on my phone that are sent through the Blackberry Desktop Redirector program.  Emails cross, however, I can't open attachments in e-mail on my phone.  He's saying "this type of attachment cannot be seen on your device."  The attachment is a Word document created on a Word 2003 program.  PDF and Excel files will not open either.  Word to go and sheet to go appear in the applications folder and appear to be installed.  I can't get email attachments to open.  Is this a result of the Blackberry Desktop Redirector program?  My office uses a system of e-mail MS Exchange (Outlook).  If the redirector is the problem is it another way to get emails from Outlook and open the attachments?  I love this phone, but I need to be able to view the documents that are attached to emails.  Any help would be appreciated.

  redirector does not support attachments

  redirector is an old dinosaur of a program with so many limitations

  DTM to uninstall, reinstall using the option of personal e-mail to remove the redirector

  on your BB go to advanced options options-service books and remove books 2 service called DESKTOP

  then you integrate your email through OWA/BIS

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB03133&sliceId=SAL_Pub...

• BlackBerry smartphones can not find Outlook user profile when you try to configure the settings of the Organizer

  I want to sync my calendar, Contacts, etc.. I have Microsoft Windows 7 64-Bit with 64-bit Outlook. I just downloaded the latest Blackberry Desktop Manager and also the latest OS for the Storm 9550. When I try to configure my Orhanizer and select Calendar and I get to the screen where there is a drop down menu to select the user's profile, I click the menu drop down and the profile is empty. If I try to click then I get an error. Any help appreciated...

  Hello

  See if the causes/remedies in this KB will apply:

  • KB02362 Microsoft Outlook is not available as a translator when the synchronization options are configured on the BlackBerry Desktop Manager

  Good luck!

• BlackBerry smartphones can not sync contacts on the new PC configuration

  Hello

  Just new PC with Vista on the rise and have installed 4.2 on the CD supplied with the 8800. I can't sync contacts on the new PC configuration, but when the sync of the former connection PC works fine.

  Can someone help please?

  Thank you

  Everything ok, now, I forgot the procedure that's all

  Thank you