BlackBerry smartphones can not connect to internet by wifi when stop the data plan

Hello
I use a Blackberry M1, provider of Singapore internet service.

To manage the use of the data, I turn off the data plan across mobile networks, but then I also cannot wireless internet. Why is this?

Furthermore, how to manage the use of the data? I want to use the service plan when I need to minimize the use of the data, because I only have 1 GB for free a month.

Thank you.

If a good Wi - Fi signal and a network connection is available, your phone uses by default the Wi - Fi connection automatically IF this connection remains strong.  If your phone is having trouble maintaining in this regard, it will return to your network connection and exhaust your monthly data allowance.

What about applications that can monitor your usage, someone else will have to intervene with a response.  Your carrier should have something available to monitor the use of your data.  Calling it couldn't hurt.

I hope that clears things up for you.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry smartphones can not connect to internet via wifi

    Hello

    Can someone help me why I can't connect to the internet using the wifi connection? Prior to that, I can use my internet via wifi with no problems. Should I reformat my device?

    Sorry for the late reply. Please check this article and let me know if this can help.

    "Unable to connect to the Internet, please try again later" is displayed on the BlackBerry smartphone

    Ron

  • BlackBerry smartphones can not connect to Internet / locked message screen

    Hello!!

     

    I have 2 questions that I hope someone can answer.

     

    #1), I have a unlocked new Curve 9300 OS5, checked with my cell phone provider to make sure that everything was compatible before I bought it. My cell phone operator's cellular consumption and their internet settings etc is the same as AT & T, but I am not able to connect to the internet. The phone I bought was a phone that has been configured for use with AT & T. My operator tells me that Blackberry phones are the only phones that they were not able to get to connect to the internet, all other phones that they have had no problem with, nice huh?  I do not understand why Blackberry phones, even those which is suitable for AT & T does not connect to the internet via cellular consumption, even using the same codes, or what you like AT & T, or so I thought. Someone, can someone help me to understand this or put me in touch with someone who can, I think Blackberry would learn this so that the problem can be solved, I know several people who would have liked to have bought Blackberry phones, but decided to not not having heard about my situation.

     

    Locked screen message #2). I watched the video and followed the direction, made several times to ensure that I was not missing anything and I still can't display locked message to change the message resolved to plant in my message. Any thoughts on this problem?

     

    Thanking all in advance for your time and your help.

     

    Heidi

    #1) to connect to the Internet with a BlackBerry, you need to have a BlackBerry plan data. Without this, you will get no data service, apart from a few wifi on a BlackBerry Smartphone services.

    (#2) you are sure that the device is 'new '? That the message is displayed on the lock screen?

  • BlackBerry smartphones can NOT CONNECT to INTERNET

    HI I HOPE SOMEONE CAN HELP MY BLACKBERRY CURVE 8520 ALMOST WALKED OVER TO THE SANDBOX.  IT DOES NOT CONNECT TO THE INTERNET I TRY IF THE BB BROWSER OPTION AND WHEN I CHOOSE GOOGLE IT CONNECTS.  I HAVE ONLY A COUPLE OF DOWNLOADED APPLICATIONS AS THESE DON'T WORK PROPERLY, EITHER JVM104 ERROR COMES ON THE SCREEN.  IM REALLY DISAPPOINTED WITH BB IT IS MY SECOND HANDSET IN ONE YEAR!

    I HOPE SOMEONE CAN HELP!

    • Open your browser, and press the Menu key > Options > Cache operations and CLEAR the cache and history.
    • Then do a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to reboot (Yes, do this AGAIN).
    • Now, once restarted, try again the browser.
  • BlackBerry smartphones can not CONNECT to THE SERVER

    Hello need help. My Blackberry Curve 8520 (OS 5.0.0.1036) does not connect to the server. It shows my network (Vodafone) and gets a strong signal; makes and receives calls; connect wifi; but it is also completely static. After the first Setup email screen I get: your device has a connection to the server problm.  (I think it means the Blackberry server?)  So I can not connect any email.  Very well in my other near-identical Curve 8520 Sim Card work.  How can I do please?  Y at - it a reset or software update is complete I can undertake? Thank you, Michael

    I can help you with the it policy... lack of procedure for access to the BES server, this (and only this) cleanse a BB to an it policy:

    • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

    If you do a backup/restore, don't do this basically... rather, backup/restore only the databases specific you need (for example, calendar, contacts, messages, etc.) and more precisely to avoid data bases having something to with COMPUTER policy, business, etc.. If you restore those, the it policy will be conscientiously restored to the device, and you will be right where you are now.

    As for a BES Server trying to reach out... There is nothing that I can offer you. Your best bet is to talk to your provider and make sure you have no BES-level service enabled on your account of them. Who should (note 'should'... is there no guarantees) prevent a BES server to reach out and the reactivation of your device.

    Good luck!

  • BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

    Hello world

    I have the following problem:

    After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

    In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

    I can still load.

    Could anyone suggest me how to solve this problem?

    Hello and welcome to the community!

    Here is a list of troubleshooting items... I hope that something will be useful:

    • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
    • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
    • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
    • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
    • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
    • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
    • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
    • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
    • KB02640 Troubleshooting USB connections
    • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
    • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
    • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
    • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
    • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
    • KB01451 How to enable Sync advanced logging if a wired synchronization fails
    • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
    • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
    • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

    In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

    Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

    My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

    I hope that something it is useful!

    See you soon!

  • BlackBerry smartphones can not connect to my blackberry app world

    Can't get nothing on my phone for 6 months now unable to connect to my blackberry app world.... am, ask for help please... Thanks moubachir davy.

    Hi morad 1280

    Welcome to the community,

    Like you said for the last 6 months you can not connect to app world may I know what error message you get while you're trying to connect to the world of the app. Also confirm that you have a valid BIS.

    Prince

    Click 'Like' If you want to thank someone.
    If problem resolves mark message (s) as a 'Solution', so that others can make use

  • BlackBerry Smartphones can not connect on Facebook

    I need HELP I can not connect on Facebook!  It is stuck on "updated... "forever = hours!  I hope someone in this community has an idea?  I tried to turn my BlackBerry off the coast in the hope that would break the connection, but no luck

    Thank you

    Thanks Cpt Sweatpants I uninstalled FB & reinstalled a few days later! Just did not get around to updating this post

  • BlackBerry smartphones can not connect, reset the password for the update!

    forgotten my password.  When I go to the login page, I get my e-mail address, click on 'forgot password' and it comes up with a new page where I get my new email address, and there is a picture of 6 letters/numbers that I'm typing in order to reset my password.  I type in exactly as stated, click on 'submit' and it comes up saying "image does not correspond to" or something like that.    I entered it exactly as shown.  No matter how many times I do it, he only says 'no match' - so, I can not connect, or if I can reset my password.  To make things worse, there is no method communicating with blackberry, or anyone who is competent in order to obtain assistance.

    Seems I am dead in the water and locked forever.  It seems that many others have the same problem with no path for resolubion.

    gandcsundvik wrote:

    To make things worse, there is no method communicating with blackberry, or anyone who is competent in order to obtain assistance.

    You must call Sprint, they are your software first line and the device's hard support channel. If they cannot solve the problem, you must ask them escalate the problem to a support technique level RIM. They will, and if they do not offer to do so, you must request this firmly.

  • BlackBerry smartphones can not connect to the network

    'combining BBM with your ID to b' I keep having this message as I had on the phone two days a go, I'm using my old Sim Card. What I can do to start using app world and BBM.

    sarahlaura wrote:

    Its says not connected, I guess I have to call the wind to set up.

    Thank you

    Hi sarahlaura

    You are welcome, so please call your carrier wind and let them activate BIS on your account if you don't have that.

  • I have been connected to the internet (wireless), then I unplugged the router and now I can not connect to internet. I tried diagnose the problem, but he said that he could not.

    I have a wireless internet connection for my laptop. I was connected to the internet, and it worked very well, so I had to unplug my router and all of a sudden I can't connect to the internet more. When I open the available networks, I hit connect on mine and he said: it does not work then I hit "diagnose the problem" and then, he says he can't. Also it is not even give me the option to set my password to connect to my network, but it does when I try to connect to any other.

    I suggest to unplug all your network cables and unplug the adapter from your modem AND router. ONLY plug your modem back power adapter in. Wait until you get a steady green light on your router, which indicates that it is ready. Then, connect the ethernet cable from your modem to your router INTERNET port. Connect the ethernet cable from your computer to any other ETHERNET port on your router. Finally turn the monitor for your router.

    If you do not do so in this order, the router can not connect properly to the internet because it doesn't have the correct IP address of your modem.

  • BlackBerry Smartphones can not connect with BlackBerry servewr

    Today, for the first time, my Curve 9300 unable to connect with the e-mail server. I do not receive my mails and can not delete and enter setup new email accounts.

    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • BlackBerry smartphones can not connect to ISP via wireless router.

    I have my cell service through T-Mobile and recently upgraded to a Bold 9700 with internet service. I can browse the internet via 3G network and an address of hot spot using Wi - Fi. What I can't do, is access to the internet via my router wireless at home. The router Netgear (WPN824 v3) works very well via the modem cable for laptops and smartphone Motorola click on my daughter. When I turn off the 3G network, I get a "cannot find server message".

    I went through the technical support to the company of cable, Blackberry and Netgear without solution. The problem seems to be with the router, but I can't find a way to fix it. I'm about to buy another phone or router. If anyone has any ideas please help. Thank you

    It works!  I've accessed the configuration of the router. It would work without security. It would not work with WPA - PSK [TPIK], I activated the two WPA2-PSK [AES] AND WPA-PSK [TPIK] AND IT is CONNECTED. I don't KNOW WHY, BUT I SURE AM HAPPY. I guess the BB don't like TPIK

  • Help blackBerry Smartphones! Not connected BB internet service. That's happened?

    Out of the blue my BB wouldn't send or receive emails/text etc. Under "service status", he said internet Service not connected BB and BB Enterprise Server not connected. What can I do?  Thanks for any help you can provide.

    Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

    If after15 minutes it still does not connect please after return.

  • BlackBerry smartphones can not connect to the Mobile network

    Hi there, I really hope that someone can help me with this frustrating problem. I have a Verizon Blackberry Curve 8530 I bought on eBay. I have not had any problems to get the phone activated and it worked like a champ. A few days earlier, the battery got very low and my connections disabled. I charged the phone and now it won't let me connect to the mobile network! When I select the option it tries to connect and a red 'X' appears and it does not connect. However, it WILL connect to WiFi. WTF.

    Hello!

    I suggest the following:

    (1) dial * 228 and select Option 1. To make again, and select Option 2.

    (2) registry HRT

    • Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now

    (3) Service reference books

    • KB02830 Send the directories for the BlackBerry Internet Service

    (4) batt Pull Reboot

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you must contact VZW for assistance.

Maybe you are looking for

  • I can't permanently remove applications from my iPhone

    I have a few apps that I deleted from my iPhone, which always appear in iTunes, but I won't want to recharge. I tried pointing out the apps in iTunes and pressing the button Delete key, either change and delete, but none of these options work. The Ed

  • Unrecognizable classic loops

    Whenever I drag a classic loop in the timeline, I get a pop up that says that GarageBand can not find the file.  However, the files I'm looking for are directly in my file Finder.  I can play them in the loop directory, but that they will not play in

  • MacPro, not browser supported by youtube

    Someone was wrong to view videos on youtube? I get an error stating that my browser is no longer supported for youtube.

  • What to buy - Satellite P300 and P300D?

    Hello! I was wondering if you experts can give me some advice... my FRIEND is considering buying a new laptop and so far, we look at these two cell phones: http://www.comshop.SI/article.asp?articleid=62753 http://www.comshop.SI/article.asp?articleid=

  • White screen when downloading pdf files

    My screen turns off when I download PDFs