BlackBerry smartphones can not download Blackberry app world

I tried to update the BlackBerry because I could not download applications, when I open it. He sends me to update the bb app world.

However, I get this msg: Sorry, your session has expired. Please close all browser windows and then return to the home page.

Surely my BB is supported by the App World. and my current plan in Nigeria supports the wrld app. How can I solve this?

Hi agtsih

If you encounter problems with the BlackBerry world update then try this way:

On your home screen to Options > device > application > locate and remove Blackberry World of this list.

KB10040  : How to display or remove installed application on a blackberry smartphone   

Once you have removed perform a battery pull reboot by removing the battery while your unit is powered on wait a minimum then reinsert back.

Finally, use your BlackBerry browser and navigate to www.blackberry.com/appworld/download and download the most recent version available.

Tags: BlackBerry Smartphones

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