BlackBerry smartphones can not download or install 'new' app version if on BB App World My app (as deleted / Archives)

If we compare the Blackberry App World website for local storm App World, the versions do not match.  Seems that I am obliged to "Reinstall" my 'old' applications previously deleted/archived compared to download and install the latest version.

2 questions:

1. When you reinstall an app to archive, the unit first checks to see if there is a newer version available for install?

2. How can I install the latest version of an application if the old version is listed in Blackberry App World My (as deleted or archived)

My example

I used QuickPull Lite on my Storm 4.70... QuickPull Lite version was 2.2.1.  I've updated my Storm to 5.0.  Now I want to install QuickPull Lite 3.5, but my only option via Blackberry App World My Storm is the 2.2.1 version.  Why can't I install version 3.5!  I need to install 2.2.1 then upgrade to 3.5?  What happens if the 2.2.1 is incompatible (with OS 5)?  Any ideas?

Storm OS 5.0 (Verizon version)

App World 1.1.0.20

Thank you!

Hi and welcome to the Forums!

The list of applications that you see on this catalogue is the list complete and unfiltered applications for all BB models. The list that you see in the interface for device is filtered for your specific device model and the OS. So what you see in the interface for device is a subset - and it is they who are at your disposal. If a developer does not release an app/version for your device, it does not display in your device to AppWorld interface, although it has shown in the web catalogue.

I'd say go ahead and Unarchive/reinstall the earlier version. Then go to MyWorld and it will show you if there is an update... If so, update. Then, as the old version is now replaced by the new in MyWorld, you can still archive it like the old version will have been erased.

It it gives you problems, there are other tricks to try...

In some cases, it was discovered that updates (from got AppWorld apps) require additional steps in order to install the update. If the update will not install, please try this:

  1. Homescreen > Options > Advanced Options > Applications > highlight the app > BBKey > delete
  2. AppWorld > MyWorld > Login > highlight the app (if she shows at all, in any State) > BBKey > delete
  3. Use your PC (via the mass storage Mode) or your BB (via Media > BBKey > Explore) and find all references (folders, files) to the app delete everything you find. Search the memory of your device and your press card as well.
  4. Use this link to user guide AppWorld for re - install the app - then predict a new activation/registration key

Hope that helps!

Clear the application cache:

1. open the App World

2. go to my world

3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

3. for Storm/Pearl - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

4A. If your BB locks after issuing clear cache, do a battery pull reboot

I hope something here get you again.

See you soon!

Tags: BlackBerry Smartphones

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