BlackBerry smartphones can not enter in the application of the texts (Curve 8520)

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• BlackBerry smartphones can not open .doc files transferred on my BB Curve 8520

  I am a new user and just bought a BB Curve 8520. Carrier is Virgin Media; Operating system is V4.6.1.314 (Platform 4.2.0.135); Desktop Manager Version is 5.0.1.2.8

  I transferred photos, music and a few documents from my PC to my BB using Desktop Manager successfully. However some .doc files transfer, but I can't open them on the BB. I get an error message indicating that a file cannot be opened because it is an RTF file. I also noticed that when I start to transfer the files, the small window that opens does not me the possibility to convert - it is grayed out. Help please - I am totally new to Blackberry and not an ACE! Thanks in advance!

  You must save the files as real documents Word on your PC first.

  WordToGo on your BlackBerry will open MS Word documents.

• BlackBerry Smartphones Can not click on the application of the texts, please help... (a description of more inside)

  OK, I had my phone for over a month now.  It was perfectly fine.  I had no problem at all.  Today, while I have to send text Messages to friends, I check my phone to try to open the texts that were waiting for me, and it wouldn't let me open the app.  I checked to see if it was the ball, but other applications open except for the yahoo mail app. I can text even if I pick up the phone on the sleep of protection while it vibrates or I can send texts through my contact list, but I still can't look at the texts that are pending.  I now have 10 waiting on me... can someone help me with this...

  First download and install from here Office Manager (without Media Manager 5.0 is recommended): https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

  Then download and install the software from here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp

  You will be able to check the latest version of the OS by going to Options | Everything. The latest version of AT & TBold is 4.6.0.297. So if your version of operating system is less than that, then you'll be upgrading the operating system.

  Then try to reload the operating system by connecting the device to your computer, open the Desktop Manager, then go to the Application Loader. This will open a wizard who travels to reload the operating system on your device. More detailed instructions can be found here:
  http://CrackBerry.com/BlackBerry-101-How-install-or-upgrade-new-rim-operating-system-OS

• BlackBerry smartphones can not synchronize with the USB cable plugged into charge pod

  Hello

  I read on the web site of shopblackberry.com, in the details of charge pod ( http://www.shopblackberry.com/_blackberryaccessories/cgi-bin/pd.cgi?frompage=category&page=product_d... ) that the pod can handset with charger travel or data cable for charge and/or sync with a BlackBerry smartphone. So, my question is related on a problem or a misunderstanding of me to this description.

  I want to know if we could recharge and synchronize the BlackBerry via USB cable or is only responsible for the BlackBerry when connected that way. My second question is, is it possible to synchronize the BlackBerry with the USB cable plugged into the pod or not?

  Because I got a request from one of my users about the fact that his BlackBerry 9000 can not synchronize when it is on his group.

  Thank you very much!

  Hello

  It's a loading dock. It is useful, because just drag you your "BOLD" in there and it will load (just like the 8300 Curve).
  If you want to synchronize, you can plug a usb on the side of the appliance cord. This can be done while the machine is in its dock, where the description.

  I have the same crib, but for the 8300. It's really worth buying. I'm happy with it every day.

• BlackBerry Smartphones can not enter an application within the menu

  Hello

  first of all I must tell you that I'm French so sorry if I make mistakes!

  I have Blackberry Curve 8520.

  When I'm inside the menu with all the icons, I can't get into any of them. If I push the touch pad, nothing happens.

  I don't know what to do. I guess I should try to reset the unit. but I don't know how to do this, especially to this problem.

  So please help me!

  Hello and welcome to the community!

  Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• BlackBerry smartphones can not enter the exact number

  I have all 7 units purchased at the same time and set up the same way (I thought).

  3 in TN to enter exact gallon on a specific site information.  3 to WILL allow only

  rounding to enter the site of the numbers.  Does anyone know of any settings

  which could have an impact on this.  By the way I have a new curve, am at WILL and can enter

  the correct information on the same site.  I have already spoken with technical support and was

  in an ATT store.

  Compares the parameters for what I could find.  Is it possible to return to the factory settings?

• BlackBerry smartphones can not CONNECT to THE SERVER

  Hello need help. My Blackberry Curve 8520 (OS 5.0.0.1036) does not connect to the server. It shows my network (Vodafone) and gets a strong signal; makes and receives calls; connect wifi; but it is also completely static. After the first Setup email screen I get: your device has a connection to the server problm.  (I think it means the Blackberry server?)  So I can not connect any email.  Very well in my other near-identical Curve 8520 Sim Card work.  How can I do please?  Y at - it a reset or software update is complete I can undertake? Thank you, Michael

  I can help you with the it policy... lack of procedure for access to the BES server, this (and only this) cleanse a BB to an it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  If you do a backup/restore, don't do this basically... rather, backup/restore only the databases specific you need (for example, calendar, contacts, messages, etc.) and more precisely to avoid data bases having something to with COMPUTER policy, business, etc.. If you restore those, the it policy will be conscientiously restored to the device, and you will be right where you are now.

  As for a BES Server trying to reach out... There is nothing that I can offer you. Your best bet is to talk to your provider and make sure you have no BES-level service enabled on your account of them. Who should (note 'should'... is there no guarantees) prevent a BES server to reach out and the reactivation of your device.

  Good luck!

• BlackBerry smartphones can not connect, reset the password for the update!

  forgotten my password.  When I go to the login page, I get my e-mail address, click on 'forgot password' and it comes up with a new page where I get my new email address, and there is a picture of 6 letters/numbers that I'm typing in order to reset my password.  I type in exactly as stated, click on 'submit' and it comes up saying "image does not correspond to" or something like that.    I entered it exactly as shown.  No matter how many times I do it, he only says 'no match' - so, I can not connect, or if I can reset my password.  To make things worse, there is no method communicating with blackberry, or anyone who is competent in order to obtain assistance.

  Seems I am dead in the water and locked forever.  It seems that many others have the same problem with no path for resolubion.

  gandcsundvik wrote:

  To make things worse, there is no method communicating with blackberry, or anyone who is competent in order to obtain assistance.

  You must call Sprint, they are your software first line and the device's hard support channel. If they cannot solve the problem, you must ask them escalate the problem to a support technique level RIM. They will, and if they do not offer to do so, you must request this firmly.

• BlackBerry smartphones can not connect to the Blackberry server

  I can't send or receive messages BBM or connect to the internet. Status of the service, I said "m not connected to the Internet Service or Enterprise Server. I am connected to my mobile provider and I seem to be the only one having this problem with my friends.

  I understand the problem. The problem came from a problem/mistake with my mobile operator and change/upgrade plan. If the problem is not related to the BB server.

• BlackBerry smartphones can not get HTML email on my BB 8320 curve

  Guys, I just download OS 4.5 and 4.6 DM successfully, everything works fine... except error in Email (HTML view cant) and Yahoo! Go.

  Read all possible solutions here, but don't works do not. I have re - send the book service, restart the BB handset still does not.

  as for Yahoo! Go can not connect and it says: error

  then help guys... what should I do?

  Well, I had finally it works! but not by his own... I had to call T-mobile and told them what ever possible solutions we did on our curve, then finally since HTML still does not work, well, I ask for the support of the RIM and they contact me back... they

  just re - define a system of coding for he htmlpour get it works on the new OS 4.5.

  after they ask to check messanger > options - depends on how

  e-mail you got, each of them must be YES on enable HTML and YES automatically DL images.

  Turn you BB and remove the battery for 10 seconds and turn it back on! they will send the service book and test sending mail... then voila! you got your HTMLpage on your email...

  try to send e-mail to your Messenger... just to make sure it works!

• BlackBerry Smartphones can not add or Remove Applications using the latest Blackberry Desktop Application, 700_b060_multilanguage.

  1. I was running Blackberry Desktop BBM 610_b038_multilanguage.

  2. I installed it yesterday, 700_b060_multilanguage.

  3. I was offered an update of my device software, 5.0.0.975 I did not because I wanted to take a backup first.

  4. after the backup, when I tried to update, he told me that no updates exist.

  5. after that, when I plugged in the set, I saw many new options in the Application section.

  6. There was a lot of languages and applications such as Facebook obnoxious that I didn't.

  7. I can't be able to add/remove languages, AND other Applications.

  8. I select (+) or clear (x) my required applications and click apply.

  9. something seems to happen, and then I'm back to the same page where I was with the same Applications installed that were there at the beginning. Two options that are at the bottom of the section that tells the actions pending poster always two actions that were there in the first place.

  10. What can I do to remove the additional languages and installed applications and install this than anything I really need?

  Thank you.

  PAL

  PS. I can't have a data Plan on this subject for the next two weeks or so my number is in migration to be a pre paid to a post paid connection that offers services of BB.

  

  sdgardne wrote:

  FYI... we seem to be discussed a set of interrelated issues on multiple threads... Here is a...

  • http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/cannot-add-a-language-to-my-device/m-...

  I do not know where to consolidate them all for... According to me, that there are more threads with same interdependent questions...

  This is not useful at all.

  Double and permutation on the same questions just causes frustration users trying to follow different threads and various information.

  So let's abandon this thread.

• BlackBerry smartphones can not click on the links in the browser on curve 8530

  So I've had my phone for about a month now. When I got it, I could very well navigate the Internet. But slowly, over the last few weeks, I suddenly couldn't click on the links on the Web pages. I can type things, as in a Google search, but cannot click on the search button and nothing happens when I press the button enter on my keyboard either. I know that's not specific to certain websites because that happens on sites that worked fine before. I tried to change my browser, none of them worked. Help!

  Oh, you can leave the BlackBerry browser.

  If you are in the browser, go to Options | General properties you can set the default browser to the Internet browser?

  Also try to reset the device by removing the battery for 15 seconds and replace it.

• BlackBerry smartphones can not find my Podcast application 'installed '!

  I recently updated my operating system to the most recent (I have a curve 8900)

  All my apps seem to have survived, but I can't find the BlackBerry Podcast app, which is the one I use more! BB App World, 'my world' shows that this only "installed", but it is not FOUND. I can't even download it again, because when I go to App World, it shows no 'download' option.

  Help! Any advice?

  Thank you!!

  Cariteacher

  The mine is located in my media folder, but you probably already checked there, right?

  If you don't find it there, go to your downloaded applications (the OS 6, it is Options > device > application management, OS 5 options > Applications).  Once you find it, select it and click on the BB menu key.  Select Delete, and then return to AppWorld and download again.

  Let us know if that does the trick.

• BlackBerry smartphones can not enter BBM

  I just got a Black Berry of second hand curve 9300 on eBay and the previous owner gave her Black berry ID still on the phone and I can't understand how to reset it in order to enter mine and use BBM.

  Someone please help

  See here:

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do;JSESSIONID=F48E835AB612C954E70A5BAB7D2CF531?...

• BlackBerry smartphones can not disconnect from the email it Please HELP

  I got the phone from a friend at work and I took it for the sprint and he was handed to zero and all, but I still get emails from the last email from people, and he sends letters electronic that too. HELP PLEASE!

  Hi and welcome to the Forums!

  While the BB has been reset, the BIS (Blackberry Internet Service) account was not. BIS is that control e-mail accounts that are part of the BB. A feature of BIS, is that, when a BB is reset, BIS pushes down messaging configurations. So, what should happen is that your friend needs to talk to Sprint and have the account BIS also reset, erasing the integrated e-mail accounts. Oh and by the way the account on you so that you can set up your own email on the BB.

  Good luck!