BlackBerry smartphones can not get the browser to open

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• BlackBerry smartphones can not get the 9930 bis access

  Hello world

  I can't get my 9930 BRI access, it does not get the host Routing Table.

  I have already contacted my service provider and their solutions don't work (like what the call the "provisioning" etc.)

  When I put my sim card into BackBerry one friend, it works fine (BBM, browser...) but it is not with mine!

  Please help me, I'm going crazy because of this problem

  Hello

  First of all, thanks for the reply.

  I solved the problem by using this: http://support.t-mobile.com/message/79858#79858

• BlackBerry smartphones can not get the Desktop Manager to recognize the connection to the device

  I tried for days now to get the Desktop Manager to recognize a connection on my phone so that I can sync my Outlook contacts and calendar.  So far, I deleted and reinstalled the Manager several times.  I downloaded and installed the driver package.  I tried to do a battery pull before connecting the phone.

  Whenever I connect the phone Microsoft "new hardware found" Wizard opens and it recognizes the Blackberry device but it cannot complete the installation of the phone because apparently missing a driver.

  I love the phone, but it is useless for me until and unless I can sync it with Outlook.  Any suggestions?

  OK, I found and fixed the problem!  It had to do with the new Windows assistant material not being able to find the driver for the Blackberry device.  When I did the uninstall process part included saving the pilot atl.dll.  I assumed it was the driver that I needed to make things work.  I searched on the C: drive for the file, and when the new device Wizard came I pointed to the spot.  The Assistant began to load the driver.  He asked another file that is part of the Service Pack 2 of Windows and I searched and found this one as well and directed the Assistant for her.  It finishes loading and the device is connected.

  The problem at the end of the day was that the wizard could not find the driver that he needed, even if it is there all the time.

  Thank you for the help, it lead me to the solution I needed.

• BlackBerry smartphones can not get the media on my desktop software icon

  I tried to update my office but I keep getting asked a 'sonic Activation Mode' CD CD1.  I just bought a memory card to download music, but I can't make it work.  Something to eat Roxio Media...

  Hello

  There are two kinds of Desktop Manager. There are:

  • Barebone Desktop Manager
  • Desktop Manager + Roxio Media Manager

  It seems that the one on the CD is barebones. You can go to the website of Blackberry.com and download 'Desktop Manager 4.5 + Media manager'.

• BlackBerry smartphones can not get the wireless to work

  Business email works fine, phone function works fine but I can't seem to get the job of Wi - Fi

  I pulled the battery and and started again without success.  My home network works fine, just don't know what I'm doing wrong. I'm in the configuration of a Wi - Fi and "Manually add network", type the network name (SSID) and set the WEP security then enter my WEP key.  I get the message the connection was successful, but when I try and open my browser I get this error message "unable to connect to the selected Mobile Data Service, please try again later".

  Phone is a platform for v4.6.0.126 9000 "BOLD" 4.0.0.135

  AAARRRGGGGGGGGGGHHHHHHHHHHHHHH!

  Thanks to bifocals!

  I discovered that it was something as simple as the activation of Java script

• BlackBerry smartphones can not get the phone to ring

  Just installed the new Office update today and she deleted all my previous settings email contacts, etc..  Everything back but cannot get the phone to ring now.  Can vibrate and all other settings for volume, etc, but cannot get it to ring. Help!  Any ideas?

  coldberry wrote:

  A reset of traction batteries restored all my previous ringtones and audio settings.

  This solution was one that worked for me. Thank you.

• BlackBerry smartphones can not see the maps on my "BOLD"?

  Hello

  I just theBold on Orange in the United Kingdom and I do not see the maps app anywhere.  I can see it listed as version 4.6.0 under the list of Applications but can not see the software somewhere?

  I'm mean't to enable it somehow?  Also can not get the GPS function works as it says "failed to update GPS location" when I click on refresh?

  Any help would be really welcome

  If your provider blocks the passage of the icon (like AT & T) to another theme (Options-> themes) and see if you can find it. You may also download. Check mobile.blackberry.com from your BB browser.

• BlackBerry smartphones can not get Livestrong on the new phone.

  First step: right here go us... go a Pearl of blackberry replacement and want to get the livestrong on this calorie counter.  Already purchased through paypal with my old phone in June.  On my new phone go to My App World, he's not here, there, I'm told to 'log in' and I'll be able to re-download it.  When I try to "log in" to paypal from my app world I get an error message that says: 'impossible to authenticate at this time, please try again later '.  I tried for three days.  I go to my computer, log on to PayPal without problem and see if I bought livestrong in June 09.

  Second step: so I don't think, no big deal, I can buy this new... it's only $2.99.  When I try to make I get an error message that says "you already bought this app, go to 'My world' and choose connect from the menu to reconcile your purchase (error id: 20304).»

  Third step: of course I do, and the first step happens all over again...

  How can I get the livestrong app yet? !!  Help, I used to love my blackberry, but I "lose that Lovin' feeling!

  Now, there is a problem with your Paypal account that you not to use it to connect to AppWorld. I understand that you can connect to your Paypal account using a computer, but not enough. You must ensure that each account into your paypal account works fine. For example, if you leave an old credit card that has expired, does not prevent you to use Paypal, but prevent you from connect to AppWorld.

  Thank YOU, you were right.  I signed in to Pay - Pal on my computer and discovered that you must add to your mobile phone and then activated.  You go to profile and add/EDIT a phone.  You will need to activate it!  I added my mobile!

  After I log into 'my world' and it worked!  God bless you.

  Two weeks of the trial, of many phone calls and e-mails to blackberry, verizon, paypal.  And none of them could tell me the answer.    YOU ARE THE GREATEST!

• BlackBerry Smartphones can not hear the other end to the phone

  Hello

  I have a Bold 9900. Lately, I had a problem where I am unable to hear the ringing of the. The phone vibrates and I see an incoming call. When I answer the call, I can not hear the person at the other end of the line, or the other person can hear me. If I try someone sounds, I can't hear their phone ring, but I get the message that we are related, but may not have any conversation. When I do a full power off and restart its new normal.

  How can I get rid of this problem?

  Hello docvish,

  Welcome to the community,

  As the PC or laptop requires the restart of our smartphone require also restarts to remove slow, whenever you feel any unusual just give a battery pull reboot I have; e while the unit is on the battery wait a min. then reinsert it wait until it restarts. You can also give a soft reboot by pressing alt + Shift R (aA ^) + DELETE.

  Also avoid any applications running in the background, press on and hold Menu button for a few seconds, it will appear a screen showing running applications or that are still open., remember always to get out of the applications not only to return the key. Try if solves your problem, or alternatively you can visit any Center of Blackberry service to the issue.

  Good luck

  Click 'Like' If you want to thank someone.
  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones can not return the book to e-mail service

  I deleted the CMIME maintenance for my yahoo email account book, because I wanted to create my yahoo again email account. Now I can't get the service book return because my mobile operator does not support the Blackberry more and when I try to send again directly from my camera, it does not work... I guess because I don't have a set yet, email account which I can't seem to be able to be implemented without this service CMIME book. It feels a bit like the issue of ' chickens and eggs ", necessarily should I this book of CMIME email service on my first device until I can set up my yahoo email account (if so, how can I w/o a mobile operator is able to send it) or do I need an account already set up email to send service book of CMIME email directly from my camera? Thanks in advance, I appreciate your help. Cheers, Jens

  Hello

  With a legacy of BB device, you must be on a medium that supports full BIS. Without BIS, it has none of the owners BB services available, which includes the management of e-mail. Inherited from BB devices do not have a complete email client on board... they need of BIS (hosted at the carrier) in order for the email function.

  So, sad to say, but your efforts are useless, unless you change to a carrier who will provide your device BIS.

  Good luck!

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• BlackBerry smartphones can not find the BBM icon...

  I can't find my icon of bbm anywhere, even not in the bar to switch applications. I was updating it from app world blackberry, then the progress of update has failed. bbm icon was there until later that day, I deleted something and the phone was in need of a reboot so I rebooted it and since then I can not find the icon of anywhere. I tried to download it again from the appworld, it always says that there are already, but I can't find it yet. and I'm also trying to update nd it always says error update! Please help me!

  OK, so just do the last part of the instructions...

  Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.

  After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

• BlackBerry smartphones can not find the Notification Menu

  I have a blackberry Pearl and recently upgraded to 4.5.  After the upgrade, I was move the icons on the home page and somehow successful to delete or lose the Menu of Notification icon (the one where you select the quiet mode, ring for single phone etc.).  I can't go back on this request.  4.5 I tried reinstalling, but he dutifully put my screen up delicate because he was with the missing menu.  The advice is apprecaited.

  Thank you

  Make sure that it is not in all cases. You can not remove the icon. You can only hide or move.

  Change themes and to see that you can find?

• BlackBerry smartphones can not dial the phone number of the browser

  I "upgraded" to the OS 6.0.  Now my BB does not allow me to click on a phone number I see on the internet and dial.  I have to read the number, memorize, close the browser and manually push in numbers.  UGG...   It's rotten.  Any suggestions?  T-Mobile continues to tell me it is the Web page I'm on, but he is clearly not that.  OS 6.0 is quite the downgrade.  If someone can hear the ugly notifers they call ringtones?  The assistance service directs you to buy ringtones of appworld.  What a pot!  Sell a phone that you can't hear the ringtone.

  I solved the problem by getting BlackBerry.  Now, I'm fully functional on a new Android phone.  Good luck.

• BlackBerry smartphones can not get BBM working or the Facebook app

  A few months from my blackberry but I still can't work of BBM, I have a contract with 250 MB internet and I can use the normal when browser im out and about. I cannot use the Facebook app when I am connected to WiFi. My BBM says (waiting) when I add a person, and it does not show that I added them on their phone. I'm on Vodafone,

  Thank you

  so here is the question... you do not get a password business unless you are on a BES plan, it is for professional use... for personal use, you would use BIS (blackberry internet service)... to do this, you need a data plan activated BIS, chances are, your data plan is not for Blackberry use...
  I would give Vodafone a call and check your tariff plan.
  Once you have a plan active BIS, will allow you to have another option other than of the company e-mail configuration.