BlackBerry smartphones can not make long distance calls during a call from BB address book

Similar Questions

• BlackBerry smartphones can not make or receive calls on new 9720

  Hi all I just took delivery of my new 9720. Bought on ebay an unwanted update. The phone is on orange, I inserted my SIM connected to my wireless network, numbering fixed checked is no etc. etc. on but can not make or receive calls. I'm new to the blackberry phone so I missed something? Thank you in advance Dave

  Thanks a lot for your help and your advice. I'll be back on the phone to the seller for a full refund. I ordered another direct phone to orange so no probs, this should be... If all goes well
  Thanks again for the help
  Dave

• BlackBerry smartphones can not make or receive calls all of a sudden

  Since a few days, I have been unable to make or receive calls still yet I can text, email and Im without any problem. I get out the battery and then it works for a few hours and then stops again. Any ideas? Help, please!

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  Good luck and let us know!

• BlackBerry smartphones can not make or receive calls or text messages

  I have a desk that also my BB services (e-mail and internet) work and device to register. But I can't make or receive a phone call or send and receive text messages. Try calling a number any (including the short customer service number) I get only the message on the screen saying "Call Failed". I'm with O2 with BB unlimited but also tried other SIM cards or reset to the default setting but still the same.

  Could someone help?

  Hello

  It really seems to be the same problem I had. The reason why my phone did not work (calls and sending messages) were that the phone has been updated with the index. Looking to solve the problem, I visited O2 and T-Mobile (which was the original support) and people and T-Mobile was very helpful and kindly spent some time to solve my problem. At least it confirmed what I already knew. Because the person who took this phone as a contract obviously has not paid the IMEI of my phone bill has been blacklisted and I couldn't use it in England (he works abroad). I could use only internet, emails etc. exactly as you can.

  These people in T-Mobile store after talking to someone in their service center told me that the only way to remove it from the blacklist must provide the original proof of purchase. I called customer service and they confirmed this as well. So if you have the same problem that you need to talk to the person you bought the phone and ask the original proof of purchase of the phone company. At least, it works with T-Mobile and should then with Vodafone as well.

  In my case, I went back to the phone to the Ebayer. As he was shopping, it had no original proof of purchase. It wasn't easy and I had to remind him of Ebay and Paypal political and it took some time but finally he refunded my money and I bought it.

  There is another way how to remove IMEI to list black, but not quite sure how legal, is that you will find someone who can do that in England. You can. Write on my email if you want more info and don't know what I mean.

  Hope this information has helped and you will sort your problem.

• BlackBerry smartphones can not make calls from the home page or the phone book.

  I've had my curve for several months now and the other day, that my most young got a hold of it... I don't know how they do it, but my children can do things with my phone and computers that I did not know they could do... In any case I tried to access my voicemail by organizing the 1 on the homepage and it took me to instead call log, so I tried to make a call from the phone book by selecting the name pressing on do it call button and no as soon as I actually had to go into the call log and manually type the number.

  My question is... What did do?  It is very aggravating and I would ask him, but he is two... I know he did not drop it or I would take it to a service provider.  All of the suggestions.

  Thank you

  If you go in your call log icon or by phone, click your menu button and go to Options. Then, go to the General Options. See if your the home screen dial is set to Yes.

  Also try to reset your device by removing the battery for 1 minute and replacig it to leave the unit restarts. Try it later

• BlackBerry smartphones can not make calls or text?

  I went to make a call on my 8310 and all I got was a tone

  don't send texts

  When you call the phone u get another tone

  some how I get voice messages if

  I have a lot of bars and that you are connected to my network

  I tried the sim card in another phone, it works

  I completely deleted the bb and reinstalled the 4.5 os.

  I went to the host and registed the phone routing table

  I did the battery pull

  I can not make calls or texts?

  Cool!
  I'm glad that you fixed it.
  Please solve the thread so that others can find your answer faster.
  Thank you

  Bifocals

• BlackBerry smartphones can not make a call, but can receive calls

  Hello! I BBCurve9380 and somehow it just stopped making the calls, but I can still receive. I don't know if it's on the changed settings but on what I read in other forums, it's on the it policy. I checked mine and it says BBFS1 [GTALKAP1] and WLM 2.1 [WLMAP01]. I've updated all my apps and my computer can read my phone just fine. When I try to make a call, it automatically disconnects. Any help would be appreciated.

  In fact, you have a lot more work to do, in light of your acquisition method. Reference:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  For step 3 stages of seller, you should replace it and it will remove unit COMPUTER policy:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  However, later, when you restore, DO NOT do a full restore. On the contrary, do only a selective restore of only those databases that you absolutely need (e.g., contacts, calendar, messages) and specifically avoid restore databases that have nothing to do with HIM, political, business or other similar things. If you restore those, you'll just be right back where you are now, as a full restore will conscientiously COMPUTER policy again on your device.

  Note Please that I really have no idea if doing this will restore your ability to make calls... 100% of the information I have comes from what you have posted here. I'm guessing that the policy could be the cause of your problems, but I can't know that. No matter, since there is an IT strategy on board and you are not on BES, then you definitely want to get that deleted. But regarding if that will restore your ability to make calls, I have no way to predict the future... If something is the cause of this specific problem, then we'll have to deal with this - AFTER you remove the it policy so that we can be sure it does not hinder anything else.

  Good luck!

• BlackBerry smartphones can not make a call from the phonebook

  Hi guys! Can someone help me? BB Storm 9530, when you type the number to call, everything is ok, but when you try to call the same person in the phone book, it is impossible. What can I do?

  Thank you!

  It could be one of the four solutions... Try these:
  1. make sure that you set your own code to the Dialer phone screen > Options > smart dialing.
  Set your country Code in this format: "+ xx" where xx = country code. Some countries have two or three-digit country Codes. Do not place not the '+' in the entrance of your contact.
  * In the United States, the value of this country as '+ 1' Code and place your code in the appropriate box (this normally the default setting in a new BB).

  2. in the same place, change the length of National number for the number of digits corresponding to your country (since some countries have less than 10 as that set by default in the BB). Check out the total numbers, less country code. Do not place not the '+' in the entrance of your contact.
  * For example, some countries have a total number to 8 (more than 3 for the country code). You must enter '8 '.

  3. you probably have "Content Protection" located on your address book.
  OS5 devices: look at the Options > Security > General settings. Scroll down to the content Protection > include addresses = no
  OS6 devices: Home screen > Options > Security > encryption > uncheck encrypt.

  4. go to Options on your device > Security Options > encryption > include contacts the value 'No '.

• BlackBerry smartphones can not make or receive phone calls

  This morning, having never had a problem with my phone before, I have a message that says "SIM card rejected" right to the very top center of my screen. In the very right corner it says "SOS" in red. My phone is less than 2 months old. Please tell me this is an easy solution. I'm very techno-challenged.

  Hello

  In this case, we can try to reload the software on the BlackBerry smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/kqMaD3

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with selective restore, here is how to restore http://bit.ly/bSbfl3

  Thank you

• BlackBerry smartphones can not make calls with 9530 in Afghanistan

  
  

  Thank you very much!

  Between enter # 000000 (send) to allow the change of the internal phone number code in the programming of the handset and killing the automatic complement + 1 of the smart dial, it's working now

• BlackBerry smartphones can not hang up a call

  Help! When I make a call and try and hang up the keys will not responding and I have to take the battery out to put an end to the call!

  Follow these steps-

  1. Try to have a security wipe. This will delete all your data from the device and where save you your device before you do a security wipe. Go to Options > Security > Security Wipe. Enter "blackberry" (without the quotes)
  2. If running above don't ressemelable the question then consider to update/reinstall the existing device OS.
     If the question then related software to have the update will make disappear.

• BlackBerry smartphones can not create new contacts or modify existing contacts in my phone book / address book

  I get this message every time I try to access the 'New Contact' option on my blackberry curve 8520

  "Application net_rim_bb_addressbook_app (255)"... which seems to cause this problem and how can I fix this problem? I can't add new contacts, nor can I change existing contacts! Help, please! I tried to remove the battery while the phone is turned on, something I could do?

  Please remove Windows Live Messenger or Yahoo! Messenger for now until a new update was released because one of these apps version recently update is causing the problem for most OS5 phones...

• can I make a phone call from three pathways with iOS 9?

  can I make a phone call from three pathways with iOS 9?

  IF you have configured to do this by your phone service provider.

• BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

  Hello world

  I have the following problem:

  After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

  In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

  I can still load.

  Could anyone suggest me how to solve this problem?

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".