BlackBerry smartphones can not open blackberry messenger on my 9700 Bold Orange

Similar Questions

• BlackBerry smartphones can not open emails

  Hi - I can not open my emails this morning. Can see header, but when I try to open nothing happens. All the patches?

  Hello and welcome to the community!

  If it's for BES, then stop now and seek assistance from your BES admins.

  But if it's for BIS-based email, so with a strong carrier network signal (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books (pre-BB10 only devices)

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones can not open BlackBerry Messenger

  I tried a similar topic without success.

  Suddenly, I couldn't open blackberry messenger icon does not respond. This seems to coincide with the notification of an update on 21 March. I even rebooted out of the battery while the aircraft was on and pulling the battery without effect.

  I finally gave in and updated the BlackBerry Messenger and status shows installed but I can not always open the application. My fear is I have lost my Messenger contacts.

  Help, please!

  Only thing I can say would be to uninstall and then reinstall the application.  I've never heard of such a thing happening.

• BlackBerry smartphones can not open my blackberry messaging

  Hi, I can't open my blackberry Messaging. If I restart
  it, I can open it. But when I want to search for contact by
  type the name of the contact, and then it's all of a sudden not
  work. It will not. Just from not moving and when I press
  the 'red' button, it goes back to the menu. But when I
  to open my blackberry messaging, it cannot. I have
  really need someone help cz it's urgent, please respond as soon as possible. Thank you.

  Since you just upgraded it, please try to remove instead and then reinstalling BBM fresh and clean. Make sure you first backup (locally) your contacts:

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  Also, if you are a member of any group, you save them as well by using a selective backup of Desktop software:

  • KB12487 How to save the BackBerry smartphone data using BlackBerry Desktop Software for Windows
  • KB03974 List of database for the blackBerry smartphone

  Good luck!

• BlackBerry smartphones can not open the eyebrows of internet

  I ca not open internet or the accsess my Id eyebrows, always have an massage as my eyebrows is bloked

  can not set up my new email or ID

  Hello and welcome to the community!

  Since little information, we unfortunately have to make assumptions... the content accurate and full of error messages is always more useful than a short short description.

  So here's my proposal? Is there a COMPUTER policy on your device?

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  Is there and you're on BES, then stop now and go talk to your BES admins... they control everything.

  If there is and you are not on BES, then you need to clean your unit of the it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Be very attentive to provided warnings, particularly the fact that your device will be wiped clean in the process. You can find adequate instructions to backup via the link in my sig auto on this post. But, when you restore, do not full restore... restore instead, only those databases you requested (e.g., calendar, contacts, etc.) and more precisely to avoid restore and data bases that have nothing to do with politics, COMPUTING, business, or anything similar. If you restore the databases, the it policy will be conscientiously restored to your device, and you will be right back where you started.

  If there is no COMPUTER policy, contact your mobile provider for formal support.

  Good luck and let us know!

• BlackBerry smartphones can not open the downloaded applications

  I have a blackberry 9360 and it's great, the only problem is that some applications don't download, same if I'll buy them and others will download but does not open "Phone Warrior will not work without the requested permissions" I accept all requested permissions, but it still does not... Can anyone help?

  Hello

  If you've got reliable sources (e.g., BBWorld) apps and they are therefore particularly compatible with your device and the OS level, then it is possible that you have a policy COMPUTER on Board that is blocking them. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If you indeed have a political TECHNOLOGY and are part of a BES and environment, then stop now and contact your BES admins for help... only they can tell you if what you're trying is against them.

  If you have a COMPUTER policy and are not part of BES, then the question arises why the it policy exists on your device. In general, it's because you got 2nd hand device and the seller does not correctly clean it... refer:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  But even without the seller, as long as they did everything in their section of the KB, you can always clean the device of the it policy. The process is to destroy everything, please first review the link in my sig auto on this post for a full and proper backup procedure to follow.

  Once you have this full backup, to proceed with this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, proceed to restore your applications and data, but DO NOT make a full restore... instead, only a selective restore of the databases you really need (e.g., contacts, calendar, etc.) and specifically avoid restore databases that have nothing to do with politics, COMPUTING, business , or anything similar - if restore you those, he will dutifully restore it on your device policy, and you will be right back where you started.

  Good luck and let us know!

• Link to video-mp4 blackBerry Smartphones can not open?

  My bb bold 9780 normally can open any link of bbm or email sent by my contact, but earlier, I can't open video link sent to me by my bbm contact,http://video.ak.fbcdn.net/cfs-ak-ash4/v/341921/964/3907901385019_62738.mp4?oh=ab7ab84807c8a7a8b42207...
  Please help me cz I used to be it can open thnx; p

  I can't open this link on my PC or BlackBerry, it is not a valid URL

• Attachments to the e-mails of blackBerry Smartphones can not open the Storm

  My office has MS Exchange and emails are using Outlook. I receive e-mail messages on my phone that are sent through the Blackberry Desktop Redirector program.  Emails cross, however, I can't open attachments in e-mail on my phone.  He's saying "this type of attachment cannot be seen on your device."  The attachment is a Word document created on a Word 2003 program.  PDF and Excel files will not open either.  Word to go and sheet to go appear in the applications folder and appear to be installed.  I can't get email attachments to open.  Is this a result of the Blackberry Desktop Redirector program?  My office uses a system of e-mail MS Exchange (Outlook).  If the redirector is the problem is it another way to get emails from Outlook and open the attachments?  I love this phone, but I need to be able to view the documents that are attached to emails.  Any help would be appreciated.

  redirector does not support attachments

  redirector is an old dinosaur of a program with so many limitations

  DTM to uninstall, reinstall using the option of personal e-mail to remove the redirector

  on your BB go to advanced options options-service books and remove books 2 service called DESKTOP

  then you integrate your email through OWA/BIS

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB03133&sliceId=SAL_Pub...

• BlackBerry smartphones can not open .doc files transferred on my BB Curve 8520

  I am a new user and just bought a BB Curve 8520. Carrier is Virgin Media; Operating system is V4.6.1.314 (Platform 4.2.0.135); Desktop Manager Version is 5.0.1.2.8

  I transferred photos, music and a few documents from my PC to my BB using Desktop Manager successfully. However some .doc files transfer, but I can't open them on the BB. I get an error message indicating that a file cannot be opened because it is an RTF file. I also noticed that when I start to transfer the files, the small window that opens does not me the possibility to convert - it is grayed out. Help please - I am totally new to Blackberry and not an ACE! Thanks in advance!

  You must save the files as real documents Word on your PC first.

  WordToGo on your BlackBerry will open MS Word documents.

• BlackBerry smartphones can not open the pin message

  I have a Blackberry Curve 8310 on AT & T and I can't open a pin message that was sent to me by a friend, I see the notification on the homescreen smiley face, but I can't understand how to display the message.  All help to determine what would be appreciated!

  Welcme to Frums!

  When you go to your home screen, press menu and all show. Make sure that your message of what icon is there.  He comes across as an email.

• BlackBerry smartphones can not open the chat box on bbm, please help

  I think I typed the end instead of clear cat cat and now I can't open the chat boxes to one of my bbm contacts. How to re-enable this?

  Hi Tr4,

  Normally, chat window shown above BBM contacts, are you able to see any number against the cat, if cat watch, but you're not able to open the window, then please try a battery pull while devcie is on and re - insert the batteries after a min of waiting.

  If no window Cat County against chati s shows then no, you can click the contact to which you want to chat with and start chatting. A new chat window will launch automatically.

  Please come back, if I was not able to understand your question.

  Thank you.. !!

• After OS upgrade blackBerry smartphones, can not open the Options | On...

  Hello

  I have a problem. After I did my 8120 an upgrade of 4.5.0.182 a.187, all smoothly one a little faster.

  Unfortunately, now I can't open the 'about' appearing in the Options menu (Options |) About).

  Is there something wrong? the upgrade process have no error and everything is ok, except for the "a point".

  I tried battery pull, even the reset factory. nothings happened.

  I tried to demote him again to see if that 'about' can relieve, but it can not...

  Now, I can only do is Shift + Alt + H to see some of the 'a way'...

  Not important perhaps, but I want to see my Pearl being 'perfect' again...

  Can anyone help?

  Some aides will enjoy...

  Thanks before.

  If I remember correctly, there was a release of range of the BONE in which the screen about would be absent, if you deleted also modules of cod voice activation of the installation of the OS.

  Did you?

  The work is to tap on the home screen of the equipment (press the ALT key) E A C E

  On the SureType keyboard, maybe type E E A C E, I honestly can't remember right now. Try it.

• BlackBerry smartphones can not open attachments

  It is a new problem that has just begun.  Do not open attachments of any kind.

  You get an error message? What happens when you try to open a?

  First try to reset the device by removing the battery for a minute? Subsequently, the unit will restart (~ 1-3 minutes). Try to open an attachment and see if it works

• BlackBerry smartphones can not open files, applications or make/receive calls after obtaining a new theme from bb app world...

  I got a new theme out of the bb app world and once it has been downloaded and I applied it to my phone it was freezing! He maintains it now gel and I'm unable to open the configuration options to change this theme... What can I do? Help me please

  Hello and welcome to the community!

  I suggest you start safe mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  in order to remove the offending theme.

  Good luck!

• BlackBerry smartphones can not open files .avi and .vcf on Blackberry 8330 Curve

  Y at - it software or an update to download to be able to open the files .avi and .vcf (contacts from outlook) on Blackberry 8330?

  Thank you

  AVI

  A / V codec video resolution and file avi must be compatible with what could play BB Curve

  I suggest you re - encode any avi file, you must meet the criteria.

  VIDEO FORMATS

  Supported video formats:

  • *.avi / *.3gp / *.mp4 / MOV:
    • MPEG-4 Part 2 (simple profile and bvop, including DivX 4)
    • H.263 (profile 0 & profile 3)
  • WMV:
    • Windows Media Video (Simple Profile)

  In addition, there is a limitation of the videos:

  • All the videos except *.wmv: supported up to 320 x 240 / up to 800 Kbps / up to 30 images/s
  • *.wmv video: support up to 320 x 240 / up to 800 Kbps / up to 24 fps

  Formats not supported (among others):

  • *. mpg / mpg (MPEG-1)
  • *. VOB (MPEG-2)
  • MPEG-4 Part 10 (H.264 / AVC)
  • MPEG-4 Part 2 (Advanced Simple Profile)
  • H.263 +
  • DivX ;-) 3
  • DivX 5 and DivX 6
  • XviD
  • *.3g2 (3GPP2)
  • WMV Windows Media Video (hand/Advanced Profile)
  • *. ASF (advanced Systems Format)
  • *.RM (real Media)

  AUDIO FORMATS

  Supported formats

  • *.MP3: MPEG-1, Layer III and MPEG-2 Layer III
  • *. AAFC / *.m4a: AAC/AAC + / eAAC +.
  • *. *.mid / *.smf: MIDI
  • *. AMR: AMR - NB
  • *.wav: WAVE
  • *. WMA: Windows Media Audio / picture 16-bit - stereo

  Formats not supported (among others):

  • *. MP1: MPEG1, layer I / MPEG2, I layer
  • *. MP2: MPEG-1 Layer II / MPEG2, Layer II
  • *. RA: real Audio
  • *.ogg: OGG Vorbis
  • *. FLAC: FLAC

  VCF: first import vcf file in Outlook and then sync with you curve.