BlackBerry smartphones can not open the eyebrows of internet

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• BlackBerry smartphones can not open the chat box on bbm, please help

  I think I typed the end instead of clear cat cat and now I can't open the chat boxes to one of my bbm contacts. How to re-enable this?

  Hi Tr4,

  Normally, chat window shown above BBM contacts, are you able to see any number against the cat, if cat watch, but you're not able to open the window, then please try a battery pull while devcie is on and re - insert the batteries after a min of waiting.

  If no window Cat County against chati s shows then no, you can click the contact to which you want to chat with and start chatting. A new chat window will launch automatically.

  Please come back, if I was not able to understand your question.

  Thank you.. !!

• After OS upgrade blackBerry smartphones, can not open the Options | On...

  Hello

  I have a problem. After I did my 8120 an upgrade of 4.5.0.182 a.187, all smoothly one a little faster.

  Unfortunately, now I can't open the 'about' appearing in the Options menu (Options |) About).

  Is there something wrong? the upgrade process have no error and everything is ok, except for the "a point".

  I tried battery pull, even the reset factory. nothings happened.

  I tried to demote him again to see if that 'about' can relieve, but it can not...

  Now, I can only do is Shift + Alt + H to see some of the 'a way'...

  Not important perhaps, but I want to see my Pearl being 'perfect' again...

  Can anyone help?

  Some aides will enjoy...

  Thanks before.

  If I remember correctly, there was a release of range of the BONE in which the screen about would be absent, if you deleted also modules of cod voice activation of the installation of the OS.

  Did you?

  The work is to tap on the home screen of the equipment (press the ALT key) E A C E

  On the SureType keyboard, maybe type E E A C E, I honestly can't remember right now. Try it.

• BlackBerry smartphones can not open the downloaded applications

  I have a blackberry 9360 and it's great, the only problem is that some applications don't download, same if I'll buy them and others will download but does not open "Phone Warrior will not work without the requested permissions" I accept all requested permissions, but it still does not... Can anyone help?

  Hello

  If you've got reliable sources (e.g., BBWorld) apps and they are therefore particularly compatible with your device and the OS level, then it is possible that you have a policy COMPUTER on Board that is blocking them. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If you indeed have a political TECHNOLOGY and are part of a BES and environment, then stop now and contact your BES admins for help... only they can tell you if what you're trying is against them.

  If you have a COMPUTER policy and are not part of BES, then the question arises why the it policy exists on your device. In general, it's because you got 2nd hand device and the seller does not correctly clean it... refer:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  But even without the seller, as long as they did everything in their section of the KB, you can always clean the device of the it policy. The process is to destroy everything, please first review the link in my sig auto on this post for a full and proper backup procedure to follow.

  Once you have this full backup, to proceed with this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, proceed to restore your applications and data, but DO NOT make a full restore... instead, only a selective restore of the databases you really need (e.g., contacts, calendar, etc.) and specifically avoid restore databases that have nothing to do with politics, COMPUTING, business , or anything similar - if restore you those, he will dutifully restore it on your device policy, and you will be right back where you started.

  Good luck and let us know!

• Attachments to the e-mails of blackBerry Smartphones can not open the Storm

  My office has MS Exchange and emails are using Outlook. I receive e-mail messages on my phone that are sent through the Blackberry Desktop Redirector program.  Emails cross, however, I can't open attachments in e-mail on my phone.  He's saying "this type of attachment cannot be seen on your device."  The attachment is a Word document created on a Word 2003 program.  PDF and Excel files will not open either.  Word to go and sheet to go appear in the applications folder and appear to be installed.  I can't get email attachments to open.  Is this a result of the Blackberry Desktop Redirector program?  My office uses a system of e-mail MS Exchange (Outlook).  If the redirector is the problem is it another way to get emails from Outlook and open the attachments?  I love this phone, but I need to be able to view the documents that are attached to emails.  Any help would be appreciated.

  redirector does not support attachments

  redirector is an old dinosaur of a program with so many limitations

  DTM to uninstall, reinstall using the option of personal e-mail to remove the redirector

  on your BB go to advanced options options-service books and remove books 2 service called DESKTOP

  then you integrate your email through OWA/BIS

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB03133&sliceId=SAL_Pub...

• BlackBerry smartphones can not open the pin message

  I have a Blackberry Curve 8310 on AT & T and I can't open a pin message that was sent to me by a friend, I see the notification on the homescreen smiley face, but I can't understand how to display the message.  All help to determine what would be appreciated!

  Welcme to Frums!

  When you go to your home screen, press menu and all show. Make sure that your message of what icon is there.  He comes across as an email.

• BlackBerry smartphones can not open the body of the e-mail or surf the web

  Have a verizon 9850 for 1 day.  I get by email, I can hear it when it comes and I can see the header, but it won't allow MW to open it.  I was able to open an email of confirmation of installation of the Blackberry, but that's it.  In addition, I can't surf the web or connect to the web.  Verizon told me a defective phone, but everything else seems to work very well.  Would it be a firmwear upgrade?  Someone has an idea?

  Yes, I had tried that but thanks for yor reply.  After that I had posted, I tried to reinstall the operating system and that seems to have solved the problem.

• BlackBerry smartphones can not open emails

  Hi - I can not open my emails this morning. Can see header, but when I try to open nothing happens. All the patches?

  Hello and welcome to the community!

  If it's for BES, then stop now and seek assistance from your BES admins.

  But if it's for BIS-based email, so with a strong carrier network signal (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books (pre-BB10 only devices)

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones can not hear the other end to the phone

  Hello

  I have a Bold 9900. Lately, I had a problem where I am unable to hear the ringing of the. The phone vibrates and I see an incoming call. When I answer the call, I can not hear the person at the other end of the line, or the other person can hear me. If I try someone sounds, I can't hear their phone ring, but I get the message that we are related, but may not have any conversation. When I do a full power off and restart its new normal.

  How can I get rid of this problem?

  Hello docvish,

  Welcome to the community,

  As the PC or laptop requires the restart of our smartphone require also restarts to remove slow, whenever you feel any unusual just give a battery pull reboot I have; e while the unit is on the battery wait a min. then reinsert it wait until it restarts. You can also give a soft reboot by pressing alt + Shift R (aA ^) + DELETE.

  Also avoid any applications running in the background, press on and hold Menu button for a few seconds, it will appear a screen showing running applications or that are still open., remember always to get out of the applications not only to return the key. Try if solves your problem, or alternatively you can visit any Center of Blackberry service to the issue.

  Good luck

  Click 'Like' If you want to thank someone.
  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones can not see the maps on my "BOLD"?

  Hello

  I just theBold on Orange in the United Kingdom and I do not see the maps app anywhere.  I can see it listed as version 4.6.0 under the list of Applications but can not see the software somewhere?

  I'm mean't to enable it somehow?  Also can not get the GPS function works as it says "failed to update GPS location" when I click on refresh?

  Any help would be really welcome

  If your provider blocks the passage of the icon (like AT & T) to another theme (Options-> themes) and see if you can find it. You may also download. Check mobile.blackberry.com from your BB browser.

• BlackBerry Smartphones can not see the numbers

  I need to download my contacts on my desk and then be able to view them. I think that they are downloaded. I can't find any way to view them. When I try, it says that I can not open a .ipd file. I tried to open with WORD, and that didn't work of course. Now, every time I save my contacts, they save in WORD format. What I want to do is simply view and print my phone numbers which are in my Blackberry. Help? Thank you.

  In your address book Options > Email reconciliation > Wireless Reconcile - OFF.

  You are on a BES, Enterprise Server for your email?

• BlackBerry smartphones can not find the BBM icon...

  I can't find my icon of bbm anywhere, even not in the bar to switch applications. I was updating it from app world blackberry, then the progress of update has failed. bbm icon was there until later that day, I deleted something and the phone was in need of a reboot so I rebooted it and since then I can not find the icon of anywhere. I tried to download it again from the appworld, it always says that there are already, but I can't find it yet. and I'm also trying to update nd it always says error update! Please help me!

  OK, so just do the last part of the instructions...

  Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.

  After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

• HELP blackBerry Smartphones ~ can not display the menu in the list of messages

  I don't know what happened, but while in a list of messages, I can't see the menu when I press the menu key. I can not open emails or texts either. The watch hourglass but I never get to see the text on the next screen. It seems that something is locked but I can't find the "secret code" to unlock it, ha, ha.

  I hope that someone else may have had this problem and can help me to fix it.

  Thank you very much!

  Have you tried resetting the device? Remove the battery when the device is turned on... and then check the issue.

• BlackBerry smartphones can not find the Notification Menu

  I have a blackberry Pearl and recently upgraded to 4.5.  After the upgrade, I was move the icons on the home page and somehow successful to delete or lose the Menu of Notification icon (the one where you select the quiet mode, ring for single phone etc.).  I can't go back on this request.  4.5 I tried reinstalling, but he dutifully put my screen up delicate because he was with the missing menu.  The advice is apprecaited.

  Thank you

  Make sure that it is not in all cases. You can not remove the icon. You can only hide or move.

  Change themes and to see that you can find?

• BlackBerry smartphones can not get the browser to open

  Just got my Curve 9300 wiped and only a correction of a problem I had but now the browser will not open. Any ideas out there?

  Same results after pressing the battery?  If so, not good.

  I know you said that the phone has been shattered, but you can have an available software update.

  http://us.BlackBerry.com/support/installpc.jsp