BlackBerry smartphones can not read video youtube in 3g

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• BlackBerry smartphones can not read youtube or videos Blackberry 9790

  Help!

  I have a 9790 "BOLD" BlackBerry and when I try to play a video fom on youtube or any site, an error message appears

  "an error occurred while trying to play the media.

  What should you do to fix this?

  joanarose wrote:

  I already try that, but still it will not work

  Hi joanarose,

  Select your APN and then type this: http.globe.com.ph.

  On BlackBerry® smartphones 6:

  1. Since the smartphone, go to Options > device > Advanced system settings > TCP IP
  2. Check APN settings active

  On smartphones with BlackBerry Device Software 4.6 to 5.0:

  1. Since the smartphone, go to Options > Advanced Options > TCP/IP
  2. Check APN settings active

• BlackBerry smartphones can not watch videos of youtube on my blackberry curve 9360

  Hello world

  I was able to watch videos on youtube, but about 2 days I can't. I can access the page, but it does not open the video (no hand on the preview but the arrow). I can open a video of Google, when I open a link. I had a problem with the message "eception exception: Java.lang.Error" but it's solved now, with a full deletion. Also how can I return the youtube icon? It was not an app I think. Can someone help me?

  Thank you

  Hey giorgos77vmax,

  Please browse the forums to check if your question has already been postponed to avoid double counting.

  Regarding your problem: many people have the same problem with the YouTube Player, please be patient and wait while YouTube or RIM solves the problem, in the meantime, you can use YouTube players or use the Opera browser to watch videos from YouTube (the quality is quite poor) or you can search on Google which is currently the best way to watch YouTube videos.

• BlackBerry smartphones can not read the media...

  I get the error message is the following: "Cannot read the media while the video camera is active." How can I turn off the video camera so I can see my videos.

  Hello Yellow grizzlyand welcome to the community of BlackBerry Support Forums.

  Sorry to hear that you are having a problem with your multimedia files.

  Remove the battery for 5 seconds then reconnect. After reboot, go to your media file and try to watch a video.

  If the error reappears, or are you able to view videos?

  Thank you!

• BlackBerry smartphones can not play videos online

  I can't play the videos on youtube or any other site... everytime I try it gives an error saying

  Cannot find web address. Check that the address is valid.

  I have read the videos earlier, suddenly the aircraft started showing this error. I can access any other content on the web.

  Thank you

  Subodh

  From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones can not read the wav file

  I have the Storm 9530 w / v4.7.0.148 (Platform 4.0.0.181) installed. When I try to read an attachment wav file, I get the message "this type of attachment cannot be seen on the device. I have the bb installed v4.7.0 service attachment. Can someone please help with troubleshooting so I can play wav attachments?

  Thanks - Terrie

  I forwarded the email with wav attachment to my e-mail host who also comes from my Storm. I was able to open and read this attachment wav file. I can play now also the attachment of my account to work on the storm. Not 100% sure that solved the problem, but it works now!

• BlackBerry 8820 Blackberry Smartphones can not play videos

  Hello

  after reboot problems, I tried to add a video .mp4 for my balckberry 8820, what happened is that whenever I would try to play the .mp4 file, play audio but will not appear the video, I would just hear help? Thank you

  You don't want something good, then convert. Try some different conversion settings.

• BlackBerry smartphones can not synchronize with the USB cable plugged into charge pod

  Hello

  I read on the web site of shopblackberry.com, in the details of charge pod ( http://www.shopblackberry.com/_blackberryaccessories/cgi-bin/pd.cgi?frompage=category&page=product_d... ) that the pod can handset with charger travel or data cable for charge and/or sync with a BlackBerry smartphone. So, my question is related on a problem or a misunderstanding of me to this description.

  I want to know if we could recharge and synchronize the BlackBerry via USB cable or is only responsible for the BlackBerry when connected that way. My second question is, is it possible to synchronize the BlackBerry with the USB cable plugged into the pod or not?

  Because I got a request from one of my users about the fact that his BlackBerry 9000 can not synchronize when it is on his group.

  Thank you very much!

  Hello

  It's a loading dock. It is useful, because just drag you your "BOLD" in there and it will load (just like the 8300 Curve).
  If you want to synchronize, you can plug a usb on the side of the appliance cord. This can be done while the machine is in its dock, where the description.

  I have the same crib, but for the 8300. It's really worth buying. I'm happy with it every day.

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

  Hello world

  I have the following problem:

  After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

  In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

  I can still load.

  Could anyone suggest me how to solve this problem?

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• My 9500 storm blackBerry smartphones can not receive files via bluetooth, but I can't send

  Please help someone, my blackberry storm can not receive files via bluetooth, but I can send, what could be the problem?

  Have you tried and went to accept via Bluetooth? Some of the older software on the BBS, you need to go to the media file and say accept via Bluetooth. Consider the two features are already paired.

• BlackBerry Smartphones can not play youtube video with the 3G network, but works with WiFi, why? Help, please!

  Hello

  I tried several times to read the youtube videos with network wifi and it works fine, but when I use the 3G or GPRS nework to play the video, it first to ask "Switch to WAP for streaming media? (with wifi that he won't ask) so I press ok and it uptempt to load and an error message "content not available. Server is blocked or unresponsive. ", it goes with all the videos I click on that. Help, please.

  Thank you

  Let me share my personal experience on the subject. When they are facing the same problem, I asked my provider and they tried to pull a fast explaining that viewing videos on the 3G network is dependent on the device and that it is not possible to videos on my BB "BOLD" due to speed issues. They even suggested that I buy an iPhone 3G given that subscribers who do not seem to display YouTube videos problems. A load of rubbish! After only a brief workshop organized by RIM and my career, I was "unofficially" informed by a member of staff that it was a TCP/APN issue. I take advice, made the necessary adjustments, and was able to view Youtube videos on the 3 G network without problem. However, my Bill the next month floored me. Even if I'm on a package data unlimited, I was charged an extra $ 70 on top of what I usually pay. Learn more with my carrier, they were kind enough to inform me that I have to access the Internet via their APN address, which translates into a lower speed of AFN, orI will have to pay for accessible data on the other addresses of the AFN. I supported with my questions and my carrier eventually admitted that they were actually limiting the speed on AFN as allowing only some mobile devices to access data at 3G speed. Then you tell me!

• BlackBerry smartphones can not watch YouTube in HD

  Guys, I can't watch videos on Youtube in HD format. I have tryied 2 BB phones. When I chose the options button, there is no any button HD like on Android OS.

  What can I do? Thank you!

  Eureka! Finally, I have an official response from the BB support team. Simple and clean:

  "Playing HD videos on the BlackBerry through YouTube smartphone isn't a feature supported at this time. If you are looking for any application that may allow you to view HD videos, please check BlackBerry App World. »

  
  So, this case is closed.

• Link to video-mp4 blackBerry Smartphones can not open?

  My bb bold 9780 normally can open any link of bbm or email sent by my contact, but earlier, I can't open video link sent to me by my bbm contact,http://video.ak.fbcdn.net/cfs-ak-ash4/v/341921/964/3907901385019_62738.mp4?oh=ab7ab84807c8a7a8b42207...
  Please help me cz I used to be it can open thnx; p

  I can't open this link on my PC or BlackBerry, it is not a valid URL