BlackBerry smartphones can not read youtube or videos Blackberry 9790


I have a 9790 "BOLD" BlackBerry and when I try to play a video fom on youtube or any site, an error message appears

"an error occurred while trying to play the media.

What should you do to fix this?

joanarose wrote:

I already try that, but still it will not work

Hi joanarose,

Select your APN and then type this:

On BlackBerry® smartphones 6:

  1. Since the smartphone, go to Options > device > Advanced system settings > TCP IP
  2. Check APN settings active

On smartphones with BlackBerry Device Software 4.6 to 5.0:

  1. Since the smartphone, go to Options > Advanced Options > TCP/IP
  2. Check APN settings active

Tags: BlackBerry Smartphones

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