BlackBerry smartphones can not receive emails, but can send

I'm not receiving emails from any of my accounts. Can send without any problem. Have data plan. Email worked fine up to 5 days ago. Tried to stop, remove the battery for 60 seconds and starting at the top and didn't do anything. Any help?

-Log into your BIS account or use Setup email on BB icon to return service directories.

-If delete pending and - re - add your e-mail account

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry® Smartphones do not receive email on my Blackberry pearl 8100

    Hello.

    I do not receive email on my BlackBerry smart phone. my blackberry is related to one of my gmail account. I can send emails from this device. I received no e-mail confirmation to add my gmail and create my blackberry email account. I am very new BlackBerry. Please guide me how to solve this problem...

    Thanks in advance.

    ~ Hervé

    If you have set up the account on your BB, try a simple reboot:

    With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  • BlackBerry Smartphones do not receive emails on my handset

    From late yesterday, December 16, 2009 I have not received emails on my "BOLD".  I am able to send my "BOLD" but not receive.

    There is a current email from RIM at this stage failure on all carriers in North America, the BIS accounts only, character.

    Other data such as BBMessenger, internet navigation work, as it is the voice and SMS.

    more:

    http://www.BlackBerryForums.com/network-outages-powered-dataoutages-com/214057-rim-bis-outage-17-12-...

  • Email - pop3 - valid - bis - blackBerry Smartphones do not receive emails

    I'm new to blackberry and I have a new storm 9500 series of verizon.  I have installation three (personal) e-mail - a yahoo mail and two POP3 accounts.  My yahoo account seems to work perfectly, but the other two pop3 do not seem to receive at all.

    Here are the details:

    (1) I have set up all three through the device

    (2) when the pop3 were not working after the initial validation, I contacted the technical support of Verizon and they informed me on the BIS website.

    (3) I've deleted my pop3 accounts and rebuilt the BIS Web site and post them without problem

    (4) I received my validation messages on both accounts pop3 without problem

    (5) I got one or two test messages for each pop3 account

    (6) shortly after, I stop receiving all messages for pop3 accounts.

    ((7) repeat steps 3)-6)

    Finally, I went to the websites of these two providers of Internet services and looking for something special for blackberry support and can't find anything substantial.  I am at a loss.  There is no configuration of filters and I checked the box to forward the e-mail to the device.

    Thank you.

    AGE

    Bifocals - thanks for the response.

    I think that I thought about it.  But to answer your question, Yes, I always send Service books to update my BIS accounts.

    So, I use the simple Outlook Express on a PC "always on" at home.  It seems that my two ISP in question send a copy of the e-mail to BIS timely so my client at home receives emails before they are sent to BIS.  In the my client ADVANCED options, I had to put my messages to be left on the server for a day to give enough time for the e-mail accounts that you want to synchronize with Blackberry.  It seems that there is a lag of 10 minutes to receive emails on my client vs my device.  I tested this all day with good results.  So, originally I had my emails being rubbed server after childbirth.  What they obviously not send to the BIS and my client at the same time to give of their time to the process seem to be the thing.

    AGE

  • BlackBerry smartphones suddenly not receiving emails

    Hello

    I got my Blackberry Curve 8330 during about 6 weeks.  All of a sudden today, I do not receive my emails.  I've checked everything I can think of--even got the curve of my husband and looked at options on each and they are put in the same place, but he continues to receive emails.  Our email provider is the same.  Thank you

    RedWolf

    Here is the solution: apparently accounts of e-mail files have been corrupted.  We deleted my email account and deleted the service for this account books.  then we have restored the e-mail account.  Problem solved

  • BlackBerry Smartphones do not receive emails after re - install

    I did a "full backup" on Wednesday night.

    Thursday I went to the center of the ATT device and they gave me a new phone because my trackball does not work (the problem was with my memory card, which the store should not have sent me to the center of the device, but that is another problem).

    So, I restored the backup.

    Now, I'm not getting emails on my phone.

    In addition, I did not know that applications would not be saved. Is it possible to backup applications? I spent hours reinstalling applications. I didn't even have a list, so I don't know what is missing.

    Well, the BB acknowledged that it was another phone. I went into Setup BlackBerry / personal email set in place and he asked if I wanted to recognize a different axis. When I answered in the affirmative, he guided me through my password for my email accounts. He sends confirmation emails, and all have been received (one for each of three email accounts I used).

    I'm always reinstall applications, but at least I'm getting emails now.

  • Curve blackBerry Smartphones capable 9320 receipt email but cannot send.

    I have a Blackberry Curve 9320 with Virgin Mobile Canada.  I have the unlimited plan for Blackberry Messaging on my account which includes sending and receiving unlimited emails.  I have not received my email of problems but when I try to reply, send or before I get a black box pop up saying:

    You are currently on a service plan that does not support this application.  If you want to use this application, please contact your service provider to upgrade your data plan.

    I spoke with Virgin Mobile Canada on several occasions.  They have me guided through various corrections but also removed and added the function several times.  After that 3 days of work with their technical support I am still unable to send, reply, or forward any email to my BlackBerry smart phone but can still receive.

    What are the next steps I take?

    Hello and welcome to the community!

    Not knowing exactly the things they already recommended to you, I am reluctant to advise nothing at all for the risk of redundancy. Instead, I'll answer your specific question:

    bkenny wrote:

    What are the next steps I take?

    Continue to work with Virgin and insist that they officially escalate your case up to BlackBerry for increased support. It is the only channel to receive help from BlackBerry... via the escalation at Virgin. You have no free path to work around them, and they do it for you. Review - you pay Virgin for all your services and all your support to the service... at the moment, they seem to be or to offer.

    Good luck!

  • BlackBerry smartphones could not receive emails on blackberry. "

    Hello

    I was wondering if someone can help me.

    I'm unable to receive e-mails on my blackberry.

    I tried to two keys encriptación once again, but that doesent seem to work.

    It is an official fone and the BES is installed at my place of work.

    If anyone can help with troubleshooting?

    Thank you

    zbhattal wrote:

    gives a Null activation error and sometimes «contact your sys admin»

    That's what you need to do. Contact your BES administrator.

  • BlackBerry Smartphones do not receive emails through

    I have 2 email accounts set up. Hotmail and my work email. This morning, I realized I wasn't getting emails despite them spend on my PC. I tried to get into the SetUp and email accounts, but first of all I get is a blank screen and a message saying that updates checking, then I get a message saying that my camera had a problem connecting to the server. I have an iPad which is connected to the same wireless carrier and phone and e-mails arrive by fine on that.

    Everything else works OK. I can access the internet and the phone shows full phone and wi - fi signals.

    I tried a battery pull, but it worked.

    Any ideas?

    Sue

    RIM knows currently failure data for many users in Europe, Middle East and Africa, they acknowledged, and are working on it...

    Be patient, it will be fixed. There is nothing on your side, you can do it.

  • I can receive emails, but cannot send suddenly.

    I can receive emails, but cannot send suddenly.  I get a message of rejected authentication.  It seems to have started after I upgraded to El Capitan.  At that point, I lost all my mails, but they reappeared a few weeks later.  Why I can't send emails?  Once I put them in a folder I can't access it from Xfinity so I can't answer.

    Use the Mail connection doctor to make sure that your SMTP server settings are correct.

    SMTP means Simple Mail Transfer Protocol, but if you want an easy way to remember what he does - send messages to people.

    Mail (El Capitan): Use the connection doctor

    You can try to use the e-mail search tool to check the correct e-mail settings.  E-mail service providers change their settings without talking to Apple for the Apple software may be updated.

    https://www.Apple.com/support/mail-settings-lookup/

    If Apple does not settings from your e-mail service provider, this means that your email service provider did not give them to Apple.  If this is the case, you will need to contact them and ask for the correct SMTP server settings.

    E-mail settings, you may have need of your email provider - Apple support

  • I can receive emails, but cannot send on my dell mini that I use when traveling. error-0x800ccc6a

    I can receive emails, but cannot send on my dell mini that I use when traveling.   My internet provider (and that of the hotel) said that there
    "coming out of email corruption ' ' and must be repaired.   Help

    On the road, most of the providers are blocking SMTP Port 25. Frontiernet is no different.
     
    Note that this completely mentions authentication. I would put Frontier and make sure the SMTP port, you need to use. Once changed, it will work in the home and on the road.
  • I can receive emails, but cannot send them

    I can receive emails, but cannot send them

    Sorry, but you need to ask the experts of WLMail. I have no experience with this program.
     
  • I receive emails, but cannot send anything. I get this error code, 0x8CCC003

    I receive emails, but cannot send anything. I get this error code, 0x8CCC003.  I called embarq, but they do not know how to solve the problem. Any suggestions for some who is NOT computer savvy?

    Ok. You will need to ask the experts of WLMail. Here, few people use this program.

    Windows Live Mail Forum
    http://windowslivehelp.com/forums.aspx?ProductID=15

  • I can receive emails but cannot send an email, error number: 0x800CCC0E

    I have not had any problems with my email until suddenly today. I can receive emails but can't send mail I get this message:

    The connection to the server has failed. Account: ' POP - server.san.rr.com', server: ' SMTP - server.san.rr.com', Protocol: SMTP, Port: 25, secure (SSL): no, Socket error: 10060, error number: 0x800CCC0E

    After an hour on the phone with Time Warner Cable diagnosis, they said the problem is on my computer.  How can I fix that I can send emails again?

    Check the server due to the Properties tab, make sure that my outgoing mail server requires authentication in unchecked.

  • I can receive emails but cannot send

    My new palm pre can accept my computer (pop server) email but cannot send or reply to messages.  I entered all the info from the server following the instructions - smtp.server.triad.rr.com why not work incoming and outgoing send?

    jpadgett7 wrote:
    My new palm pre can accept my computer (pop server) email but cannot send or reply to messages.  I entered all the info from the server following the instructions - smtp.server.triad.rr.com why not work incoming and outgoing send?

    First of all, when I search this server name, other examples show a dash between and the smtp server: smtp - server.triad.rr.com

    Who help me?

    Second, as with most other ISPS, when you connect outside your home network, you must enable authentication. This thread on another forum detailed the steps of the front:

    A solution of authentication of e-mail SMTP (Roadrunner) - precentral Forums

    http://forums.precentral.NET/Palm-pre-tips-information-resources/196918-solution-email-SMTP-authentication-Roadrunner.html

    Note that when you are in your home network wi - fi range, these settings may not work. For example,.

    http://forums.Palm.com/Palm/board/message?board.ID=wireless_email&message.ID=9697#M9697

    If this does not work, you can relay your mail via a Gmail account. This thread explains:

    http://forums.Palm.com/Palm/board/message?board.ID=synergy&message.ID=4333#M4333

    A little luck? Please report on your solution.

Maybe you are looking for

  • Contacts does not synchronize to a device Android on Skype version 7.14.0.305

    Hello I am running with a Samsung Galaxy S4 on Android version 5.0.1. My problem: I came across a problem where my Skype contacts are not synchronized to my Skype Android's version. It shows probably 1/4th of my contact list and for each contact on m

  • Impossible to move to Windows 7 using the upgrade wizard

    Hello I tried for almost 8 hours now to download the files of the Toshiba from Vista to Windows 7 upgrade assistant. Whenever I'm going to update my system, I constantly receive file transfer error check the internet connection. I was able to downloa

  • 6100XV vs 6210 X: difference in latency/write speed

    Hello In November 2011, we bought a 6100XV and recently a 6210 X was built up to be placed in the same group as the old unit. For testing purposes, both units are run in their own group for now until I am happy with what I see. The installation progr

  • runtime error c:\windows\system32\spoolsv.exe

    runtime error c:\windowa\system32\system32\spoolsv.exe How can I solve this problem

  • VM - FEX VEM for ESXi 6.0 software

    Hello I have install VM - FEX in vmware 6.0 vspher and I can't find the software VEM. I was sent 2.2.3f in UCS and I downloaded the drivers from 2.2.3f, but in the ESXi_6.0 folder, I find the version 5.5 of vib ESXi Anyone know where I can download t