BlackBerry smartphones can not run Blackberry Protect - is no longer on BES

I gave my girlfriend my old BB 9000 when I upgraded my Blackberry just now. When I used to work at the time where it was attached to a BES, but when we switched phones I wiped first with BBSAK and load the new version of the OS 5, I could find on the subject.

Now that RIM brought out BB Protect we thought about installing on the 9000 (remember, not on a BES) would be a good idea then there would be a similar form of protection that I am currently getting my torch of my BES @ work.

However when you try to run the application on the 9000 we receive the message about the appliances running on a BES are not compatible... Why is this? The device is no longer on a BES. Wipe us at low altitude the device long ago then service books are not a problem.

Is there something implemented caching on RIM / side of the provider we need to erase? Once is a device on a BES definitely seen that way in the system?

Help, please!


Hi and welcome to the Forums!

It is possible that the it policy remained. Please follow these instructions (I suggest the method 3):

  • KB14202 How to remove a policy from IT to a BlackBerry smartphone

Good luck!

Tags: BlackBerry Smartphones

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