BlackBerry smartphones can not save my Bold 9000 more

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• BlackBerry smartphones can not sync my Bold 9780 more

  From 2 days, the desktop software ceased to recognize the phone at all. Any advice out there?

  jtpesek

  About to do, but it worked.

  All the hidden folders your Mac (including system) reveal with this placing in terminal

  write QLEnableXRayFolders AppleShowAllFiles TRUE
  Killall Finder

  Then go to your hard drive and use spotlight to search for "blackberry" in the library and your system folder. Delete what said Blackberry.

  Then go to your home / user as folders above - library and system and remove whatever it is 'blackberry' again.

  Head to this site or something similar and get Force Empty Trash (as some associated files will be active and you can't empty the trash)

  http://www.macmaps.com/software.html#FET

  Can also use something like App Cleaner to remove from your desktop for Mac software (and the associated files, records, the plists, etc - that's why I recommend an application).

  Empty the trash.

  Turn it back on.

  Go to the Terminal and hide folders with

  write QLEnableXRayFolders AppleShowAllFiles FALSE
  Killall Finder

  Go to the blackberry and download Desktop for Mac site... Alto. Perect.

• BlackBerry smartphones can not save the photo

  When I take a picture it does not save, just as directory not found. Help please!

  Please check the Options of the camera so the photos are saved on the phone or SD card memory. If it is set to SD card, make sure your SD card if it contains errors or if it can be detected by the phone.

  Ron

• BlackBerry smartphones can not move contacts from 9000 to 9800

  My old BB 9000, or more likely, DM 6.0 organize my contacts on my old phone hostage!

  I had my 9800 yesterday and tried to run the Wizard "device." Everything looks good, no errors, everything works... then I have open Contacts and it is empty. Look at my old camera, everything is still there. Try the synchronization again and again, no luck. Trying to back up "All contacts" on 9000 then just that give back to 9800, does not work.

  I think the problem is that on the 9000, I see three "lists of contacts" - two named Desktop and the other with my gmail address. It appears in fact as those associated with the gmail address move okay - except that only one contact is associated with this account! The rest seems to be distributed randomly among the other two inputs of funds.

  I have tried everything I can think to manually backup/recover contacts from the old phone, but no matter how I try to sync, I don't the addresses associated with the gmail account or when I restore what seems to be a 'complete' backup all contacts disappear.

  A side note, I didn't want/need to keep these contacts separate so if there is a way to merge together to solve as magically I will gladly do - unfortunately entered KB talking about this all reference ridiculously old versions of the software, so I don't know how to do with DM6 and the 9800.

  It's ridiculously frustrating. Permutation of devices was such a breeze and a grand more for me in the past, who would have thought that RIM would make it more difficult/worse?

  Let me know if I can give you more info!

  Well, 3 days it took me to solve this problem, quite poor of general RIM experience - I hope that someone is watching. Here is the solution I found, based on the process here: http://www.berryreview.com/2010/06/03/faq-duplicate-desktop-or-unknown-contact-list-databases-found-...

  Original problem - several book entries of "Desktop" addresses on my old phone, which apparently caused problems when you use the DM6 ' device' Wizard.

  Resolution:

  (1) of peripheral origin, take a backup and select only contacts 'Address Book - All.

  (2) Download ABC Amber Blackberry Editor (why I need a 3rd party tool to use my new phone!) as mentioned in the article.

  (3) open the .ipd file that contains the address book - all entries, do a save as and put them in a new file - they are now simply part of the primary address book.

  (4) this is where I spread article above - still, restore that backup on my new phone doesn't work but restore on my OLD phone actually. If that's what I did.

  (5) I reactivated my old phone on BES then used wireless sync to synchronize the address book to the server.

  (6) to the new phone, activate on BES and turn on the wireless sync, and voila, I have my address on my new phone... FINALLY.

  The obvious answer here is ' well, if you had the wireless sync works properly in the first place that probably would have been avoided "which is quite true. However, as it is a personal device that I use to work for e-mail only, the camera itself has always been the source of my address information and it sync to my business account has been low on my priority list. I thought that saw DM configured to make weekly backups (which still occur whenever I plug in my phone, regardless of whether or not - a week spent yet another problem with shit DM6) would be sufficient coverage of the information available to me.

  I hope someone finds this useful info and should not suffer through 3 days of hair pulling as I did.

• BlackBerry smartphones can not save my laptop to a wireless network

  I'm not able to save my my device on the wireless network. When I click on the register now button it says registration message sent but nothing happen. I use BSNL sim.

  I'm new to blackberry, I don't know anything about.

  Help, please!

  Hey farooqa737,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  Do you have a BlackBerry data plan with your network service provider? Also is your 3G, GSM, GPRS or EDGE signal in capital letters?

  Can send me a private message with your PIN so I can continue the investigation?

  Thank you.

• BlackBerry smartphones can not save device, no BB browser and cannot email a/c configuration

  Info on the device

  SFR - France

  BlackBerry Tour 9630 - OS 5.0

  Problem:

  I got this phone from a friend who bought it at the Sprint USA. I've now warned

  a Blackberry plan with my operator in France. I got a Blackberry message:

  "Your handheld device was registered by the wireless network.

  I got this message a few times when I rebooted the Blackberry. However, now

  I'm trying to set up the e-mail account, he said that the device was not registered and

  follow the following instructions:

  Options -> Advanced Options -> host Routing Table -> sign up now

  Which I did and then received the following message:

  "The registration message sent."

  But I never received any confirmation. I contacted my ISP

  but since they have not marketed the 9630 they can really help.

  We tried to configure and save manually the device on a web browser

  on your desktop:

  mobileemail. Vodafone.fr

  It worked, I was able to add my device with my PIN and IMEI code and

  Add an email. But still nothing on my mobile device... :'(

  "Your device was a conencting the server problem.

  Also I always "Activation required" on the top of the screen.

  Could someone please help with this question? I don't really know how

  retrieve the blackberry browser and for labour to send it.

  Internet seems to work very well, I can access to Whatsapp, viber

  and the web via Opera browser... But I just wanted to know if it is

  possible to make full use of the Blackberry options

  Thank you in advance for your help and suggestions.

  DAS

  Hello again,

  Given that I had no solution and nothing to lose, I decided to reset the factory setting

  my Blackberry by smoothing on...

  And guess what... Everything seems to work perfectly well. I was able to set

  e-mail messages. Browser and Blackberry logo are here! So I guess that there are incompatibilities

  with the settings already on the phone and the new (from my ISP).

  In any case I still don't know why it is still written Activation required on top of my screen and also

  When I switch on the mobile, it is still not able to 'register' on the phone. Even if every thing

  seems to work fine now.

  Thanks for your help.

  D

• BlackBerry smartphones can not use my Bold 9900 - Msg on screen App error 200

  I tried troubleshooting through the Blackberry Desktop Software, but the device does not connect. I am unable to provide information on currently installed in my device

  You will need to reinstall the operating system:

  1. start by searching for your operator and the system operating file that you want to use.

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2 download the operating system of the file from step 1 to the PC then install on the PC by running (double click) the downloaded file.

  3. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml." Also, check the following locations for the vendor.xml file and delete all instances of the file:

  On Windows Vista/7, go to C:\Users\YOUR_USER\AppData\Roaming\Research in XML Motion\BlackBerry\Loader (where 'YOUR_USER' is your user name)

  On Windows XP, go to C:\Documents and Settings\YOUR_USER\Application is In Motion\BlackBerry\Loader XML (where 'YOUR_USER' is your user name)

  4. use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then go to the next step.

  5. connect the BlackBerry and double-click on "Loader.exe." It is located in c:\program files\common research in motion\apploader

• BlackBerry smartphones can not save - stop WTLS Options

  I am trying to create a backup file, but the process continues stop, saying: there is a mistake and it stops when it hits the WTLS Options.

  WTLS is Wireless Transport Layer

  http://NA.BlackBerry.com/eng/deliverables/1487/WTLS_options_29083_11.jsp

  This, first of all: open your browser > Options > Cache operations > clear your cache

  Try the backup again.

  If still a problem, do a battery with cache pull cleaned and try again once the backup.

  If still a problem, make a backup of everything but that in advanced backup.

• That's why when I try to save a large file, it gives me a message that it can not save because that its more 2 GB? How to fix this?

  That's why when I try to save a large file, it gives me a message that it can not save because that its more 2 GB? How to fix this?

  PS will be only savePSD files up to 2 GB. You need to save in the form of a BODY.

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

  Hello world

  I have the following problem:

  After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

  In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

  I can still load.

  Could anyone suggest me how to solve this problem?

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• BlackBerry smartphones can't save contacts

  I have a Curve 8520 and have noticed that I can not save new contacts to my phone.

  I tried to add to my address book and my phone just hangs. I tried to add a phone through my registerr of appeal number and it bounces just to the original screen and I tried to add to the menu in my text messages and still it will not load.

  Any idea please?

  Thank you

  
  

• My 9500 storm blackBerry smartphones can not receive files via bluetooth, but I can't send

  Please help someone, my blackberry storm can not receive files via bluetooth, but I can send, what could be the problem?

  Have you tried and went to accept via Bluetooth? Some of the older software on the BBS, you need to go to the media file and say accept via Bluetooth. Consider the two features are already paired.

• BlackBerry smartphones can not get appworld on BB Bold AT & T

  I can't get appworld on my Blackberry "BOLD", I tried to install via USB and tried the blackberry browser method. I contacted customer support AT & T they told to activate blackberry ot.

  I have a BB Bold 9000 with 4.6.0.167 (latest firmware). I meet the requirements for the appworld (I have a trackball).

  Whenever I try to download it. It is said that my blackberry is not compatible, even if it meets the requirements.

  If you need information more than just ask.

  Can someone help me to get appworld on my blackberry?

  If you don't have a BIS or BES plan, it won't work - even if you are connected over wi - fi.

  I ran the same problem with my "BOLD" on AT & T until I put it in service (I used the SIM card from my iPhone).