BlackBerry smartphones can not 'see' or access second e-mail account

Hello.  New storm user here.  I created two e-mail accounts.  I can 'see' the two under e-mail settings.  But I only "see" one of them on the main menu.  How to see and retrieve messages from multiple e-mail accounts?  A strange thing is that even though she says e-mail successfully put in place, I never a verification message, as I did on my first account.

Are there certain types of e-mail addresses that do not work?  It comes through a swishmail.com farm private email.

Can anyone help?

Thank you!

I had the same problem.  Try this, it worked for me:

1. log into your BIS account.

2. on the left under seettings, click on "Service books".

3. now click on "send Service books.

I hope this has helped.

Tags: BlackBerry Smartphones

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