BlackBerry smartphones can not sync my calendar with MS Outlook

I have a BlackBerry 8830 and am using BlackBerry Desktop Manager to synchronize with my laptop. The operating system is Vista Home and I sync with MS Outlook. I was able to sync without problem since getting the phone in the month of April. There are, all of a sudden a few days during synchronization, I get an error message Intellisync error message 'failed to complete request. In chekcing far I determined that everything except the calendar will sync. First of all, I used the original cd to 'fix' the Desktop Manager software. That did not help so I uninstalled and reinstalled the software. Which doesn't work anymore. Read the suggestions on this website I'm stuck when it comes to what to do next.  When I "view log" on the 'configuration' tab, the last two lines are:

#-734 internal error.

Cancelled translation.

I came empty when I typed the internal error number in the search engine.

I think it has something to do with a recurring appointment.

Any help would be greatly appreciated!

I would like to try to delete the intellisync folder and then try to synchronize again. This may or may not help. Here are the instructions:

  1. Close the BlackBerry Desktop Manager application.
  2. Disconnect the BlackBerry to the computer device.
  3. Double click on my computer > Local drive (C drive > Documents and Settings > (username) > Application Data > Research In Motion > Blackberry > Intellisync)
    • Note: If the Application Data folder is not present, click Tools > Folder Options in the upper part of the screen.
    • Click the view tab, and then click Show hidden files and folders.
    • Click apply > Ok and continue with the remaining steps.
  4. All remove in the Intellisync folder.
  5. Start synchronization BlackBerry Desktop Manager and the attempt of the device with the computer.

Tags: BlackBerry Smartphones

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