BlackBerry smartphones can not sync with Outlook 2010

Recently, we have made a number of hardware upgrades on our computer and installed Windows 7 and Office 2010 about 3 weeks ago (no updates full versions). I was unable to sync my BB since then and after reading through the discussion forums have discovered that I am not alone. I downloaded the latest update of the BB which I understand would make my BB and compatible Office.

I don't know if the problems are related to the office is not compatible and BB or if there is another problem with my computer. This is what I did and meets:

-downloaded the version of BB 6.0.0.43 update; BB would not recognize Outlook, when I tried to organize my Contacts and address book. I tried to fix it and then uninstall then reinstall this update several times.

-abandoned and downloaded CompanionLink; Message received error "Click-to-run Outlook has no ability to the API. You must install Outlook on your computer for synchronization. I asked for assistance from CompanionLink, but continue to have no chance. The link 'Add-Ins' in my BB Desktop Software was available when I first downloaded CompanionLink, but has now disappeared and I don't know how to get it back. I tried to fix the update of BB to see if it would solve it.

-in the BB Desktop Software Applications tab, she says BB 5.0.0 software version 5.0.0 system and Core Application Version 5.0.0. are necessary, but it does not give me the option to install it. I thought that the updated version replaced 6.0.0.43 version 5.0.0. I don't know if this is true or if it is important.

I don't know if there is a problem syncing between my BB and Outlook or if something else is happening. I'd appreciate any help or advice that can be given. Thank you for the advice,

Info re: Outlook 2010-14.0.5113.5000, 32-bit Version

Lisa

I found a solution to this problem.

FYI - Blackberry cannot synchronize with Outlook if Outlook is in mode "click to run. Follow the link below to get instructions on how to install a full version of Office 2010.

http://Office.Microsoft.com/en-us/Excel-help/click-to-run-switch-to-using-a-full-Office-Edition-HA10...

Tags: BlackBerry Smartphones

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