BlackBerry smartphones can not synchronize Outlook with the Bold 9700

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• BlackBerry Smartphones Can not synchronize Outlook with BB

  I use a BIS with Outlook (Exchange). If I delete an e-mail from my Blackberry, it gets deleted in my Outlook Inbox. However, when I delete a message in Outlook, it does not get deleted on my Blackberry. In addition, the open in Outlook messages are not marked as open in my BB.

  I read the User Guide for the BIS, as long as the article knowledge base KB13509 (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB13509&sliceId=SAL_Pub...), telling me that two way reconciliation is possible. I followed all the steps in this article, but messages are still not removed from my BB after removal of Outlook.

  I use a BB8830, and the BIS version is 2.4.

  Any help is appreciated.

  Well, it turns out that messages * get deleted my BB after they are removed from Outlook. However, it takes a long time for this.

  When I delete a message from my pocket computer, it is immediately deleted in Outlook.

  When I delete a message from Outlook, it gets finally removed from my BB. As a general rule, it takes between 2 to 4 hours for the deletion to occur.

  About Gmail messages, unfortunately, they do not seem to never get deleted on my Blackberry.

• BlackBerry smartphones can not synchronize Outlook 2007 calendar with Alltel BB 8330

  Ok... Looks like a lot of people have this problem. Here is what I have

  Vista Home Basic SP1

  Outlook 2007 (as part of Office Enterprise 2007)

  Running OS 4.5.0.127 BB8330

  Configured with two accounts-Default calendar/e-mail account is the same account Outlook. (I have Groupwise at work... This isn't the default account/calendar)

  BlackBerry DM 4.5

  Here's what I tried...

  Uninstalled and reinstalled many times DM

  Install the latest version of DM (4.7)

  Latest device OS (4.5)?

  Delete the Intellisync folder

  Only calendar Sync

  DM running as administrator

  Remove all the BB calendar entries associated with the Groupwise e-mail account

  Have run scanpst on Outlook and repaired the file (he said he had some problems)

  First great Sync worked, the only thing I did between the first and the second synchronization have been changing some recurring calendar events and adds two events to my calendar for the Groupwise account. I deleted since these events Groupwise and calendar don't show any entries when I look under the calendar options.

  Now, I get the error "Desktop Manager has stopped working" much-discussed when DM begins to deal with my Outlook calendar. It syncs contacts very well, bed and treats the calendar of the device, then reads 631 records of Outlook calendar, starts processing Outlook calendar files and stops immediately. I have to reboot to get the DM to try to synchronize again. Here is the log of the Intellisync folder...

  Wed Mar 04 22:01:16 2009 - Intellisync Log file.

  {22:01:16.895: create an empty table C:\Users\Jimmy\AppData\Roaming\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 500
  {22:01:16.957: empty table file C:\Users\Jimmy\AppData\Roaming\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 519
  {22:01:23.369: create an empty table C:\Users\Jimmy\AppData\Roaming\RESEAR~1\BLACKB~1\Intellisync\{64193ED4-35AD-4A24-972D-11E7CB4F3E50}. CFG\TABLES. ITB a.\startup.cpp line 500
  Wed Mar 04 22:01:30 2009: error 0 x 83110005.-2096037883.0 a.\syncconfigmanager.cpp line 1137
  Wed Mar 04 22:01:31 2009: error could not load CXLServer1.dll in the product directory... 4005.\callback.cpp line 3610
  22:03:15.782:
  22:03:15.782: start Session ILX, Source = Microsoft Outlook, target device =
  22:03:15.923:
  22:03:15.923: from Standard synchronization
  22:03:16.001: Phase = 10, 31E942E2 = user: reading data of the device calendar
  22:03:17.935: finished reading 17 Records, deletions 0 + 0 Unchangeds for user = 31E942E2 of the calendar system (entry slow sync for resynchronization)
  22:03:17.935: Phase = 20, 31E942E2 = user: reading data from Microsoft Outlook calendar
  22:03:47.575: finished reading 631 records + 0 + 0 Unchangeds for user deletions = 31E942E2 calendar Microsoft Outlook (entry slow sync for resynchronization)
  22:03:47.575: Phase = 30, 31E942E2 = user: write data to the device calendar
  22:27:51.634:
  22:27:51.634: start Session ILX, Source = Microsoft Outlook, target device =
  22:27:51.759:
  22:27:51.775: from Standard synchronization
  22:27:51.806: Phase = 10, 31E942E2 = user: reading data of the device calendar
  22:27:53.600: finished reading 17 Records, deletions 0 + 0 Unchangeds for user = 31E942E2 of the calendar system (entry slow sync for resynchronization)
  22:27:53.600: Phase = 20, 31E942E2 = user: reading data from Microsoft Outlook calendar
  22:28:18.201: finished reading 631 records + 0 + 0 Unchangeds for user deletions = 31E942E2 calendar Microsoft Outlook (entry slow sync for resynchronization)
  22:28:18.217: Phase = 30, 31E942E2 = user: write data to the device calendar

  It's disconcerting. I used a Palm TX for years and was happy to jump into the world of BB. I love the phone, but I bought it mainly to keep track of my schedule. I am not impressed and rest 26 days to test. I hate to take it back to Alltel but its useless unless I can easily and surely to synchronize the calendar. Everyone you have all the answers?

  OK... Here's the update. I tried a few things, too many to enter in, and nothing has worked. Finally, I have downlaoded and installed Companionlink Express and... presto! I can sync again. 49.95 for Companionlink software. It looks like the BB people might write (or buy) a decent piece of software. I bought the 8330 mainly to help me cope with my calendar. When this does not work, I got a cell phone for $ 200 million. RIM has almost come back! Furthermore, the site is www.companionlink.com.

• BlackBerry smartphones can not synchronize correctly after the 4.5 upgrade

  I have a Pearl 8100 and just updated to 4.5 v. I didn't know anything about the updates specific to the provider and just updated directly from Blackberry.com. Now when I try to sync (I use Outlook 2003 via Desktop Manager v4.2.0.14) he wants to add all my appointments from Outlook - but they are still on my BB. If I complete the synchronization I have duplicates of EVERYTHING. In addition, most (but not all) of the 'all day' events on my BB became 12:00 A - 11:59 P events instead of just an entry all day at the top of the day. I continue to cancel synchronization, so I can't even imagine what would happen if I'm as much that synchronize my address book.

  I looked in my Desktop Manager software update, but I can't back up because I can't synchronize (although I backed up my entire Outlook file, so I guess I have backed up). I also watched by uninstalling v4.5, but indications that I found on one another detachment said to remove the upgrade to add/remove programs and it wasn't there. I know that I'm not an expert in this stuff, but I feel very lame.

  I'm also irritated some images that accompanies my Pearl disappeared. I used their background. I read on other assignments that these images are not in the new software - but why they have been removed?

  What should I do?

  for images: you can see otherwise: the pictures have never been published except for OS 4.2 and 4.3 of the OS. You can search the Web, maybe someone will be stored somehow in the form of images and not as an application.

  on the backup: this has nothing to do with the timing.
  a backup is a file that contains all data on your device. It cannot be used at all except for a full restore of the databases. You should be able to make a backup.

  for the calendar: are all the events in Outlook? If so, you can delete the calendar on your device database (using the right Fund Manager Panel) and then synchronize Outlook calendar.

• BlackBerry smartphones can not synchronize with the USB cable plugged into charge pod

  Hello

  I read on the web site of shopblackberry.com, in the details of charge pod ( http://www.shopblackberry.com/_blackberryaccessories/cgi-bin/pd.cgi?frompage=category&page=product_d... ) that the pod can handset with charger travel or data cable for charge and/or sync with a BlackBerry smartphone. So, my question is related on a problem or a misunderstanding of me to this description.

  I want to know if we could recharge and synchronize the BlackBerry via USB cable or is only responsible for the BlackBerry when connected that way. My second question is, is it possible to synchronize the BlackBerry with the USB cable plugged into the pod or not?

  Because I got a request from one of my users about the fact that his BlackBerry 9000 can not synchronize when it is on his group.

  Thank you very much!

  Hello

  It's a loading dock. It is useful, because just drag you your "BOLD" in there and it will load (just like the 8300 Curve).
  If you want to synchronize, you can plug a usb on the side of the appliance cord. This can be done while the machine is in its dock, where the description.

  I have the same crib, but for the 8300. It's really worth buying. I'm happy with it every day.

• BlackBerry smartphones is this a problem with my Bold 9700 flash memory?

  A few annoying problems recently with my Bold 9700.

  First, my Blackberry has suddenly started to massively delete recent appointments in my calendar, which will attempt to remove them from my Outlook calendar when I synchronize the device to my laptop.  This has not happened before, and I checked to make sure that the schedule is set to never delete nominations, and it is set correctly.

  Second, my Blackberry App World application (both on the device and online) does not display one of my installed applications, except one, but they are all still on the device and working properly.  I'm 18 apps installed from BB App World, beyond the pre-installed applications on the device, which are less than 10 MB in total size.

  The reason I think that the problem could be linked to the internal flash memory is that whenever I want to install an application, I usually get a message indicating there is enough memory and I have to uninstall some other applications to free up space.  When I checked my memory earlier, he said that had less than 1 MB.  I restarted the machine and now it tells me there is 12.2 MB of available space, which always seems incredibly low for me since I installed only about 10 MB of my own applications.  So, I delete the file all attachments of the device and do not keep e-mail on the device beyond 30 days, and all media is stored on flash cards, not in the device memory.

  The most important question I have to solve is how to prevent the device to delete data from calendar (it keeps recurring appointments, but has been deleted and everything before about two weeks ago).

  Hello

  It's an automatic protection mechanism with BBs. During the AppMemory (not the device, no media memory card memory) get low, the BB must start deleting things to preserve its ability to operate. Unfortunately, he really can't go after data... it can't really go after installed applications. Here are some tips to use:

  • http://www.BlackBerry.com/BTSC/KB15345
  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone
  • KB10183 E-mail messages are removed from the BlackBerry device until the messages expire

  In addition, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  Now, AppMemory is not just for the apps... the real BB operating system is here as well. Depending on the options you have included, which might be things bloating as well.

  Good luck!

• BlackBerry smartphones can not see contacts in the address book after you synchronize with PocketMac

  Model 8830. Macintosh OS 10.5.8. Latest version of PocketMac SYncManager 1.2 (1.4).

  Contacts have been working well. I have sync'd with PocketMac by ticking the peripheral crush, and first of all, I had a lot of duplicate addresses. Second sync seemed to delete ALL my contacts, but by checking the properties of the address book, it shows the 706 entries (twice what a book Mac address

  .)

  Nothing not done, I ran twice SyncClean and 'Reset all devices to the first SYnc State'. I have re-started the Mac and Blackberry several times.

  What to do next?

  I deleted all my data via the Options > Security Options > then wipe Handheld. Necessary for the re-registration

  the BB with the carrier and then by downloading my backed up address book & calendar

  Re-creation of speed dials, themes, ringtones, etc., but it cures the problem of address book.

  My calendar now has 3 copies of holiday in the United States, but I can live with that.

  I find it interesting that nowhere on the site Web Blackberry or PocketMac is there any

  clue on how to clean a calendar book or address munged. Maybe the next

  BlackBerry Desktop Manager will fix this problem.

• BlackBerry smartphones cannot NOT SYNCHRONIZE BB9900 to THE OUTLOOK CALENDAR

  I get an error message: "a programming error occurred at LINE 131 en.\Error.Cap"

  Tasks, contacts and notes seem to synch very well. And they are all in the same folder. Even if I have multiple accounts on my BB, I only use the account of a calendar, and even there is only one account on the Outlook.

  any help would be welcome.

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB32032 Periodic meetings of a specific model cause the synchronization fails with an error message in BlackBerry Desktop Software

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• BlackBerry smartphones can not synchronize the e-mail to Office Manager

  Earlier messages I realized I can't synchronize email between my curve and my personal Outlook email (my provider is comcast).  How a supposed to synchronize email between the BB and Outlook?  If this is a redundant question, my apologies.  I couldn't find an answer in the previous discussions.  I am not technically inclined so use small words.  My provider is Sprint if that helps.  If anyone has a phone number to support technique/BB sprint, which would also be useful.  JULIEN!

  roman1 wrote:
  Earlier messages I realized I can't synchronize email between my curve and my personal Outlook email (my provider is comcast).  How a supposed to synchronize email between the BB and Outlook?  If this is a redundant question, my apologies.  I couldn't find an answer in the previous discussions.  I am not technically inclined so use small words.  My provider is Sprint if that helps.  If anyone has a phone number to support technique/BB sprint, which would also be useful.  JULIEN!

  Your phone number for Sprint is probably on your last Bill.

  On a personal account of BIS, you simply cannot reconcile the BB to Outlook mail.

  You need a BES plan for it.

• BlackBerry smartphones can not configure e-mail, the option is not available

  Hello

  I just bought a new BB9790 and replace the sim card from my old BB9300 inside.

  I still have the same provider, vodafone, so everything should work, but it doesn't.

  I can't select the option to set up my e-mail account.

  After discussing 5 times with vodafone yesterday they me told to contact Blackberry because it's not their problem, everything is configured correctly on their side.

  I've tinkered a bit more and discovered that when I take out the sim card, reset the phone, I am able to select the mail account to set up a business account. don't have one so it does not work.

  But as soon as I put in my sim card, I can not select the e-mail account.

  I connected my BlackBerry ID and tried everything I could find on the internet, but it still does not work.

  sending the phone back and get another probably won't solve the problem because it looks like a software issue or registration.

  Who has a solution for this?

  Thank you, Monika

  Orange/EE addresses these issues.
  You just have not found the right person yet.

  Therefore, your BIS account is active. Now you need the service books to allow the configuration of personal messaging. EA can push those for you. Or, you can set up the account yourself at this link

  https://orangeuk.BlackBerry.com/

• BlackBerry smartphones can not send email with v4.5

  I've upgraded to version 4.5 of the software of the device for my Curve 8310 and now I can not send emails (receives OK). I can't access the email settings. When I go to the Setup Wizard, it happens to the page date and time and the next page returns a "404: not found" error. If I go to my 'Mobile e-mail settings' it does not recognize my user name and password (grrrrrr). Suggestions that don't involve reinstalling the original software?

  Network: Vodafone UK

  Hi mjbryan

  U put in place an email with the BlackBerry Internet Service account?  If you have, you must log into your BIS account and return service directories.  If you have not configured to send yet, you must create an BIS account and add your email address.  You should be able to set up BIS here http://www.mobileemail.vodafone.net/

  See you soon!

• BlackBerry smartphones can not take pictures with my blackberry 9800 torch

  Hello! I can't take pictures with my bb torch 9800.
  Everything on the camera is OK, the problem is when I try to press the button to take a photo: nothing happens; It's as if I do not press even though the flash lights.
  In short; My bb torch refuses to take pictures.
  What can I do to solve this problem.
  Thank you
  Concerning

  Try a battery pull if you please, with the BlackBerry device powered on, remove the battery 15 seconds and then reinsert the battery to reboot the device. This will clear all hide as restarting a PC. Then try again and see if the problem persists.

• BlackBerry smartphones can not move images of the device towards Media Card memory, or a copy of PC

  A mess of configuration sent pictures to a folder in the device memory.  (Device memory/Home/User/images) All my previous photos went to the memory card. (Media Card/Blackberry/pictures)  I'm not able to move the photos in the folder of the memory of the device, or the card memory or my PC.  Procudes downbload 'Move' and normal PC does not work (I can't in the files of the memory of the device through my PC and the Blackberry won't let me spend the memory of the device to the media card).  These photos will be lost if I can't move.  I don't want to send by e-mail. How can I move the photos in device memory/Home/User/photos either the press or to my PC card.  Help!

  I just did this on my phone, so I know it works. On your phone, go to the media folder, press key (options) BB - and select Explorer. Select the device memory and find your images open, your photo will be displayed in an orThumbnails of the list, choose the image that you want to move and cut it. go back ot Media Card, then select Paste to the folder you want that it to. You may need to do this with all the pictures, one at a time, as I couldn't copy/cut the whole folder. All photo Apps that you also make sure that you place to save on media card. Good luck

• BlackBerry smartphones can not repair or uninstall the Desktop Manager software

  I'm trying to uninstall Desktop Manager 5.0.1 when I tried to uninstall it using the typical Add/Remove Programs in the Control Panel, it appears the following message:

  'Could not access VBScript Runtime for custom action'

  How can I repair or uninstall the Desktop Manager?

  Hi and welcome to the Forums!

  Although not necessarily exactly to your situation, here's a knockout who deals with this error:

  • KB03490 Internal error 2738. Could not access VBscript appears when you install BlackBerry Desktop Manager

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry smartphones can not update applications on the playbook

  Hi, ich cannot update my apps on playbook.

  I have the following error 35005 getan.

  I can't see my deleted apps. I use auf Bold 9700 and a playbook.

  Please help me that I was stuck with this for a while now and I use my playbook applications a lot.

  THX Roy

  Hi roydebatzen

  Please see this KB32876 Knowledge Base. I hope this will help.

  Prince

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