BlackBerry smartphones can not transfer the video to my office on my Pearl 8100

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• BlackBerry smartphones can not find the video I downloaded on my Storm!

  Finally, I thought I had this thing figured out.

  I downloaded my movie on my computer, hooked up to the storm and copied to the card carrier. Then I have medication and dropped the video in the videos folder.

  When I disconeected and went to watch isn't showing the title of the video on my Storm. I'm so aggrivated with this thing, I am seriously considering taking it back. I know that the video file is cause when I look under the heading memory I can see where the file took several evidence GB of space.

  Please help before go me insane here!

  Thanks in advance!

  There are two additional things, you can try (these usually resolve most of these problems).  First, pull the rear support card, wait a minute and reinstall.  It might just not have read since the time of the first media card and loading, be aware that if you have downloaded the movie in full (i.e. several GB worth), it will take some time for the phone to load it (probably on the order of about 5 minutes).

  If this does not work, the next thing to try is a battery pull - while the phone is turned on, remove the battery, wait 15 to 30 seconds, and then reinstall it.  The phone will take a few minutes to start up.

  These things will be hopefully get you operational return!

• BlackBerry smartphones can not synchronize the e-mail to Office Manager

  Earlier messages I realized I can't synchronize email between my curve and my personal Outlook email (my provider is comcast).  How a supposed to synchronize email between the BB and Outlook?  If this is a redundant question, my apologies.  I couldn't find an answer in the previous discussions.  I am not technically inclined so use small words.  My provider is Sprint if that helps.  If anyone has a phone number to support technique/BB sprint, which would also be useful.  JULIEN!

  roman1 wrote:
  Earlier messages I realized I can't synchronize email between my curve and my personal Outlook email (my provider is comcast).  How a supposed to synchronize email between the BB and Outlook?  If this is a redundant question, my apologies.  I couldn't find an answer in the previous discussions.  I am not technically inclined so use small words.  My provider is Sprint if that helps.  If anyone has a phone number to support technique/BB sprint, which would also be useful.  JULIEN!

  Your phone number for Sprint is probably on your last Bill.

  On a personal account of BIS, you simply cannot reconcile the BB to Outlook mail.

  You need a BES plan for it.

• BlackBerry Smartphones can not hear the other end to the phone

  Hello

  I have a Bold 9900. Lately, I had a problem where I am unable to hear the ringing of the. The phone vibrates and I see an incoming call. When I answer the call, I can not hear the person at the other end of the line, or the other person can hear me. If I try someone sounds, I can't hear their phone ring, but I get the message that we are related, but may not have any conversation. When I do a full power off and restart its new normal.

  How can I get rid of this problem?

  Hello docvish,

  Welcome to the community,

  As the PC or laptop requires the restart of our smartphone require also restarts to remove slow, whenever you feel any unusual just give a battery pull reboot I have; e while the unit is on the battery wait a min. then reinsert it wait until it restarts. You can also give a soft reboot by pressing alt + Shift R (aA ^) + DELETE.

  Also avoid any applications running in the background, press on and hold Menu button for a few seconds, it will appear a screen showing running applications or that are still open., remember always to get out of the applications not only to return the key. Try if solves your problem, or alternatively you can visit any Center of Blackberry service to the issue.

  Good luck

  Click 'Like' If you want to thank someone.
  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphones can not see the maps on my "BOLD"?

  Hello

  I just theBold on Orange in the United Kingdom and I do not see the maps app anywhere.  I can see it listed as version 4.6.0 under the list of Applications but can not see the software somewhere?

  I'm mean't to enable it somehow?  Also can not get the GPS function works as it says "failed to update GPS location" when I click on refresh?

  Any help would be really welcome

  If your provider blocks the passage of the icon (like AT & T) to another theme (Options-> themes) and see if you can find it. You may also download. Check mobile.blackberry.com from your BB browser.

• BlackBerry smartphones can not find the BBM icon...

  I can't find my icon of bbm anywhere, even not in the bar to switch applications. I was updating it from app world blackberry, then the progress of update has failed. bbm icon was there until later that day, I deleted something and the phone was in need of a reboot so I rebooted it and since then I can not find the icon of anywhere. I tried to download it again from the appworld, it always says that there are already, but I can't find it yet. and I'm also trying to update nd it always says error update! Please help me!

  OK, so just do the last part of the instructions...

  Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.

  After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

• BlackBerry smartphones can not find the Notification Menu

  I have a blackberry Pearl and recently upgraded to 4.5.  After the upgrade, I was move the icons on the home page and somehow successful to delete or lose the Menu of Notification icon (the one where you select the quiet mode, ring for single phone etc.).  I can't go back on this request.  4.5 I tried reinstalling, but he dutifully put my screen up delicate because he was with the missing menu.  The advice is apprecaited.

  Thank you

  Make sure that it is not in all cases. You can not remove the icon. You can only hide or move.

  Change themes and to see that you can find?

• BlackBerry Smartphones can not play youtube video with the 3G network, but works with WiFi, why? Help, please!

  Hello

  I tried several times to read the youtube videos with network wifi and it works fine, but when I use the 3G or GPRS nework to play the video, it first to ask "Switch to WAP for streaming media? (with wifi that he won't ask) so I press ok and it uptempt to load and an error message "content not available. Server is blocked or unresponsive. ", it goes with all the videos I click on that. Help, please.

  Thank you

  Let me share my personal experience on the subject. When they are facing the same problem, I asked my provider and they tried to pull a fast explaining that viewing videos on the 3G network is dependent on the device and that it is not possible to videos on my BB "BOLD" due to speed issues. They even suggested that I buy an iPhone 3G given that subscribers who do not seem to display YouTube videos problems. A load of rubbish! After only a brief workshop organized by RIM and my career, I was "unofficially" informed by a member of staff that it was a TCP/APN issue. I take advice, made the necessary adjustments, and was able to view Youtube videos on the 3 G network without problem. However, my Bill the next month floored me. Even if I'm on a package data unlimited, I was charged an extra $ 70 on top of what I usually pay. Learn more with my carrier, they were kind enough to inform me that I have to access the Internet via their APN address, which translates into a lower speed of AFN, orI will have to pay for accessible data on the other addresses of the AFN. I supported with my questions and my carrier eventually admitted that they were actually limiting the speed on AFN as allowing only some mobile devices to access data at 3G speed. Then you tell me!

• BlackBerry smartphones can not open the eyebrows of internet

  I ca not open internet or the accsess my Id eyebrows, always have an massage as my eyebrows is bloked

  can not set up my new email or ID

  Hello and welcome to the community!

  Since little information, we unfortunately have to make assumptions... the content accurate and full of error messages is always more useful than a short short description.

  So here's my proposal? Is there a COMPUTER policy on your device?

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  Is there and you're on BES, then stop now and go talk to your BES admins... they control everything.

  If there is and you are not on BES, then you need to clean your unit of the it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Be very attentive to provided warnings, particularly the fact that your device will be wiped clean in the process. You can find adequate instructions to backup via the link in my sig auto on this post. But, when you restore, do not full restore... restore instead, only those databases you requested (e.g., calendar, contacts, etc.) and more precisely to avoid restore and data bases that have nothing to do with politics, COMPUTING, business, or anything similar. If you restore the databases, the it policy will be conscientiously restored to your device, and you will be right back where you started.

  If there is no COMPUTER policy, contact your mobile provider for formal support.

  Good luck and let us know!

• BlackBerry smartphones can not open the downloaded applications

  I have a blackberry 9360 and it's great, the only problem is that some applications don't download, same if I'll buy them and others will download but does not open "Phone Warrior will not work without the requested permissions" I accept all requested permissions, but it still does not... Can anyone help?

  Hello

  If you've got reliable sources (e.g., BBWorld) apps and they are therefore particularly compatible with your device and the OS level, then it is possible that you have a policy COMPUTER on Board that is blocking them. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If you indeed have a political TECHNOLOGY and are part of a BES and environment, then stop now and contact your BES admins for help... only they can tell you if what you're trying is against them.

  If you have a COMPUTER policy and are not part of BES, then the question arises why the it policy exists on your device. In general, it's because you got 2nd hand device and the seller does not correctly clean it... refer:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  But even without the seller, as long as they did everything in their section of the KB, you can always clean the device of the it policy. The process is to destroy everything, please first review the link in my sig auto on this post for a full and proper backup procedure to follow.

  Once you have this full backup, to proceed with this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, proceed to restore your applications and data, but DO NOT make a full restore... instead, only a selective restore of the databases you really need (e.g., contacts, calendar, etc.) and specifically avoid restore databases that have nothing to do with politics, COMPUTING, business , or anything similar - if restore you those, he will dutifully restore it on your device policy, and you will be right back where you started.

  Good luck and let us know!

• BlackBerry smartphones can not return the book to e-mail service

  I deleted the CMIME maintenance for my yahoo email account book, because I wanted to create my yahoo again email account. Now I can't get the service book return because my mobile operator does not support the Blackberry more and when I try to send again directly from my camera, it does not work... I guess because I don't have a set yet, email account which I can't seem to be able to be implemented without this service CMIME book. It feels a bit like the issue of ' chickens and eggs ", necessarily should I this book of CMIME email service on my first device until I can set up my yahoo email account (if so, how can I w/o a mobile operator is able to send it) or do I need an account already set up email to send service book of CMIME email directly from my camera? Thanks in advance, I appreciate your help. Cheers, Jens

  Hello

  With a legacy of BB device, you must be on a medium that supports full BIS. Without BIS, it has none of the owners BB services available, which includes the management of e-mail. Inherited from BB devices do not have a complete email client on board... they need of BIS (hosted at the carrier) in order for the email function.

  So, sad to say, but your efforts are useless, unless you change to a carrier who will provide your device BIS.

  Good luck!

• QUESTIONS re blackBerry Smartphones: can not sync the calendar gmail for Blackberry Curve 8320

  My schedule for synchronization has been working very well, and then all of a sudden yesterday I noticed my appts to appear twice on my calendar.  Also, I can not one of my calendar entries to delete on my Blackberry!  I have:

  (1) things removed my BB off the coast and off my Gmail Calendar online (I do not use Outlook) to try to remove unnecessary items

  (2) I tried again and again sync but my BB will not be updated with the correct information

  (3) I removed synchronization automatic and that the BB to the manual synchronization only, then tried to Resync just the Pocket to remove all Pocket Calendar events

  (4) I have progressed in the calendar on my BB at a future date, then tried to delete all previous events

  None of these solutions have worked.  Can anyone help?

  TIA

  Replace it a battery pull, while the phone is on, leave it for a minute, and let the machine restart 1-3 min.

  See if the bb calendar has been cleared

  Let me know!

• BlackBerry smartphones can not read the media...

  I get the error message is the following: "Cannot read the media while the video camera is active." How can I turn off the video camera so I can see my videos.

  Hello Yellow grizzlyand welcome to the community of BlackBerry Support Forums.

  Sorry to hear that you are having a problem with your multimedia files.

  Remove the battery for 5 seconds then reconnect. After reboot, go to your media file and try to watch a video.

  If the error reappears, or are you able to view videos?

  Thank you!

• BlackBerry smartphones can not dial the phone number of the browser

  I "upgraded" to the OS 6.0.  Now my BB does not allow me to click on a phone number I see on the internet and dial.  I have to read the number, memorize, close the browser and manually push in numbers.  UGG...   It's rotten.  Any suggestions?  T-Mobile continues to tell me it is the Web page I'm on, but he is clearly not that.  OS 6.0 is quite the downgrade.  If someone can hear the ugly notifers they call ringtones?  The assistance service directs you to buy ringtones of appworld.  What a pot!  Sell a phone that you can't hear the ringtone.

  I solved the problem by getting BlackBerry.  Now, I'm fully functional on a new Android phone.  Good luck.

• BlackBerry smartphones can not change the electronic signature with the Blackberry Internet Service on Orange

  Hello

  I'm on Orange and I am trying to remove the signature when I send the email to my gmail account.

  An earlier thread was really useful-

  R Man

  I'm going crazy trying to figure out how to change the signature on my blackberry curve 8300.  I'm with Orange Business.  On my camera, it displays the option, but cannot be changed.  On my bill online orange it does not mention - in fact it is impossible to get information from blackberry.  Could someone help me?  I keep seeing references to the 'BIS' - which I suppose means Blackberry internet service - but this does not seem to help me?  This is a website / option on the phone / or what?  DRM for any help...

  Bifocals

  Hi and welcome to the forums!

  You're BIS correct is the Blackberry Internet service.

  If you go through the icon to setup e-mail on your phone, you will actually the site of the BIS.

  If you can not change your signature through the device, you can connect to a PC Web site.

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

  The Orange UK BIS site

  https://bis.EU.BlackBerry.com/HTML?brand=orangeuk

  The BIS of the procedures via the PC site

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB03781&sliceId=SAL_Pub...

  But when I go on the site of Orange UK BIS I can't set up a new account as it says there is a already for my phone, and when I clicked on the link "forgotten password" and I sent myself a message that 'username and password do not exist.  Please use your device to access Blackberry Internet Service. "When I use Setup email on the phone, I can see the signature but not change.

  Y at - it a help for me, or am I stuck with this signature?

  Thanks in advance.

  the fastest is to call Orange UK and they will tell you how to connect to your BIS account for editing.