BlackBerry smartphones can not update applications on the playbook

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• BlackBerry smartphones can not update AppWorld 907 invalid COD

  Hi guys. I bought my Torch 9800 (v6.0.0.570) in 2011 and so far the problem is still not resolved. Everytime I open the AppWorld

  -A message appears: "To continue to use Blackberry App World, you must upgrade your current version."

  - Then I download the update.

  Whenever the 99% achieved download bar, suddenly a message appears "907 invalid COD".

  I can't even delete my BB AppWorld. There is no option "Delete" in "Application Management" or "Modules".

  Hi Firdaus92

  In this case, it is advisable to upgrade the version of your operating system to the v6.0.0.756

  Search and download your OS and everything above applies

  By sdgardne 

   

  However, here's what I propose...

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. (It's probably debatable given the errors you have... it is likely that your data are already parts of your device, which means that you must now rely on a backup you took before that happened.)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones can not update my version of software

  Hello! I have a BB 8520 curve. His version of software is currently v4.6.1.314 and my operator is Orange (Spain).

  I'm trying to update the device at least v.5.0 software so I can use some applications that may not work with older versions, but it does not...

  My cell phone, my Blackberry Desktop Software and site of BB all say that there is no update available for my device. However, the Curve 8520 is supposed to accept v.5.0.

  I also called my operator, Orange and they said that my cell phone should be updated if problem...

  Any ideas on what I could do?

  Any help is appreciated.

  Thank you!

  Marta

  Hi and welcome to the Forums!

  From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones can not download applications

  Hello, I recently brought the new 9320. I have the card memory base San Disk that come with the Blackberry. Also, as soon as I put the phone I downloaded Blackberry Desktop Support software. The desktop software and storage on the phone at the same time options I have a 14.4 MB remaining on the phone storage and 1.4 GB left on my memory card. When I try to download apps on the phone via my WiFi it is said that there is not enough remaining space. I guess that the phone will only attempt to download the application in the device memory. Is it possible that I can get the phone to automatically download the application directly on my memory card? Or is there another problem that prevents me download apps?

  Thank you.

  Hello and welcome to the community!

  There are three types of potential memory on a BB: 1) application memory, the device memory) 2 and 3) Media/SD Card Memory.

  Application memory - it is the most important; It is protected (not available to the user), dedicated and (fixed size) space as the destination for the installation of applications (the BONE itself more certain applications storage, overhead and such). You can't touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can install only here... There is no other choice.

  The device memory - it is space on your BB you can touch these files, images, media, etc. In general, it is not very big, but it is available.

  Memory card SD/Media- is what it says... your SD card to store files, media, photos, etc.. It can be as large as your BB OS can support... see this KB:

  • KB05461 Sizes of card MicroSD taken in charge by the BlackBerry device software

  On some devices/OS levels, you can see 'Free file' (Options > status), I think this is equivalent to AppMemory. You can see on other devices, all the memory usage levels three (Options > memory). Here are some tips to use:

  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  Finally, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  In addition, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy. Some have taken to do this on a regular basis as a preventive measure... some as often as once a day. Others got the app QuickPull to automate a simulated Batt Pull.

  Thus, issues of the app, it is a question of AppMemory... Please see the information above in order to maximize the amount of free AppMemory on your BB. If your particular model of BB has a limited amount of total AppMemory, then you must understand the mixture of 'must have' for you and then give priority to your "optional elements" in order to charge as much as you can, sacrifice these things of lower priority.

  Good luck!

• BlackBerry smartphones can not update bb id

  Hello

  I have a situation, I can't update my bb on my phone id (8520) I bought this phone to another user and its information is always that that checks the phone. I get an error message: enter the username associated with this smartphone. I think that's also why I can't receive and accept the invitations when friends add my PIN for BBM. I have not yet set up my email accounts, when I get to the email Setup page I get this error message: your e-mail account is already enabled for use of the company, but I'm not not using any email the company and I did the putting up of my email on my old bb 9000 before. pls help me on this, I know not what to do. I already have my BIS active but im getting this kind of errors... you can email me for any possible assistance, here is my email address:

  Thank you and hope to receive a feedback with you!

  EDIT: For your security, personal information such as email are prohibited. Please see the guidelines of the user   under article ""be sure to." "

  Hello and welcome to the community!

  Time to take a step back:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  The seller must complete their first steps before you try to use anything.

  Good luck!

• BlackBerry smartphones can not synchronize correctly after the 4.5 upgrade

  I have a Pearl 8100 and just updated to 4.5 v. I didn't know anything about the updates specific to the provider and just updated directly from Blackberry.com. Now when I try to sync (I use Outlook 2003 via Desktop Manager v4.2.0.14) he wants to add all my appointments from Outlook - but they are still on my BB. If I complete the synchronization I have duplicates of EVERYTHING. In addition, most (but not all) of the 'all day' events on my BB became 12:00 A - 11:59 P events instead of just an entry all day at the top of the day. I continue to cancel synchronization, so I can't even imagine what would happen if I'm as much that synchronize my address book.

  I looked in my Desktop Manager software update, but I can't back up because I can't synchronize (although I backed up my entire Outlook file, so I guess I have backed up). I also watched by uninstalling v4.5, but indications that I found on one another detachment said to remove the upgrade to add/remove programs and it wasn't there. I know that I'm not an expert in this stuff, but I feel very lame.

  I'm also irritated some images that accompanies my Pearl disappeared. I used their background. I read on other assignments that these images are not in the new software - but why they have been removed?

  What should I do?

  for images: you can see otherwise: the pictures have never been published except for OS 4.2 and 4.3 of the OS. You can search the Web, maybe someone will be stored somehow in the form of images and not as an application.

  on the backup: this has nothing to do with the timing.
  a backup is a file that contains all data on your device. It cannot be used at all except for a full restore of the databases. You should be able to make a backup.

  for the calendar: are all the events in Outlook? If so, you can delete the calendar on your device database (using the right Fund Manager Panel) and then synchronize Outlook calendar.

• BlackBerry Smartphones can you remove applications accompanying the BB 8130?

  I want to remove the installation wizard, dial, Yahoo messenger, download windows live, facebook, set up bluetooth, download gps NAV. They do not appear under Advanced options/applications to remove it. They do not appear in the Desktop Manager. I did it recharges on the phone. I have upgraded Desktop Manager 4.5 but impossible to pass the phone to 4.5 that my operator has not yet (and remove the XML to update the different carrier does not work).

  Certainly, I can choose what I want on my own phone? Help, please?

  The answer is no, you don't delete them.  They are not really applications.  You can hide the icons for things like new message, which I believe is a shortcut defined by theme.  The other icons are pushed with the Service of your business books.  If you go to Options-> Advanced-> Service books, you can remove this service book and the icon will disappear, but it will get pushed once again if you need to re - register with the network.

• BlackBerry smartphones can not update software (9300M_PBr6.0.0_rel2342_PL6.6.0.195_A6.0.0.526_Rogers_Wireless_Inc)

  Hi all

  I have downloaded this software from the site of BB from three days back.  But I can't update it on my BB 9300. I have version 5. I tried via the Desktop Manager but it shows that there is no update, wherese I already installed it in my PC and it is displayed in the Panel. I have not BIS or BES activeted. Is this the reason why I can't update my device?

  Please help me eith this problem...

  Pay US £5 months to use the services of bb (blackberry internet service) I'm on PAYG so when I charge £10 each month BB take £5 of said. Its for you can use App World and you download to your phone as a facebook App. Could be useful to communicate with your network and activation of the BIS. Before you do this, go to the OS 6, you have downloaded, don't connect your phone, double-click and let flow, make sure Desktop Manager is closed when you do that. When its finished please try the Apploader. It should work with the Apploader.

• BlackBerry smartphones can not configure e-mail, the option is not available

  Hello

  I just bought a new BB9790 and replace the sim card from my old BB9300 inside.

  I still have the same provider, vodafone, so everything should work, but it doesn't.

  I can't select the option to set up my e-mail account.

  After discussing 5 times with vodafone yesterday they me told to contact Blackberry because it's not their problem, everything is configured correctly on their side.

  I've tinkered a bit more and discovered that when I take out the sim card, reset the phone, I am able to select the mail account to set up a business account. don't have one so it does not work.

  But as soon as I put in my sim card, I can not select the e-mail account.

  I connected my BlackBerry ID and tried everything I could find on the internet, but it still does not work.

  sending the phone back and get another probably won't solve the problem because it looks like a software issue or registration.

  Who has a solution for this?

  Thank you, Monika

  Orange/EE addresses these issues.
  You just have not found the right person yet.

  Therefore, your BIS account is active. Now you need the service books to allow the configuration of personal messaging. EA can push those for you. Or, you can set up the account yourself at this link

  https://orangeuk.BlackBerry.com/

• BlackBerry smartphones can not move images of the device towards Media Card memory, or a copy of PC

  A mess of configuration sent pictures to a folder in the device memory.  (Device memory/Home/User/images) All my previous photos went to the memory card. (Media Card/Blackberry/pictures)  I'm not able to move the photos in the folder of the memory of the device, or the card memory or my PC.  Procudes downbload 'Move' and normal PC does not work (I can't in the files of the memory of the device through my PC and the Blackberry won't let me spend the memory of the device to the media card).  These photos will be lost if I can't move.  I don't want to send by e-mail. How can I move the photos in device memory/Home/User/photos either the press or to my PC card.  Help!

  I just did this on my phone, so I know it works. On your phone, go to the media folder, press key (options) BB - and select Explorer. Select the device memory and find your images open, your photo will be displayed in an orThumbnails of the list, choose the image that you want to move and cut it. go back ot Media Card, then select Paste to the folder you want that it to. You may need to do this with all the pictures, one at a time, as I couldn't copy/cut the whole folder. All photo Apps that you also make sure that you place to save on media card. Good luck

• BlackBerry smartphones can not repair or uninstall the Desktop Manager software

  I'm trying to uninstall Desktop Manager 5.0.1 when I tried to uninstall it using the typical Add/Remove Programs in the Control Panel, it appears the following message:

  'Could not access VBScript Runtime for custom action'

  How can I repair or uninstall the Desktop Manager?

  Hi and welcome to the Forums!

  Although not necessarily exactly to your situation, here's a knockout who deals with this error:

  • KB03490 Internal error 2738. Could not access VBscript appears when you install BlackBerry Desktop Manager

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry smartphones can not get one of the apps running

  All my installed applications are there, but there is no "RUN" button as it was before. He just installed on the app

  They were working. I don't know what happened.

  Any help?

  You do not run applications of AppWorld.

  To return to your home screen, file Applications or downloads and find the application icon and click Run.

• BlackBerry smartphones can not change 'Sounds for the selected profile' or create new ones

  I can't change any of the other sounds in my profiles or create new profiles.  I can switch between them and change notifications as expected from fort to vibrate to silence.  When I select 'Sounds for the selected profile' I get a transition of the screen as he opens the new screen, but then disappears.  I tried to create a new one, but the new profile button and menu option do nothing.  I upgraded to 6.0.0.246 in hope, he could solve the problem, but it didn't.  Can I change the ringtone and sounds for contacts only.  When I arrived at the torch, I could change and I even created a new.  Any ideas?

  delete nimbuzz, berrybuzz or any other instant messaging applications, and then restart the device

• BlackBerry smartphones can not sync contacts on the new PC configuration

  Hello

  Just new PC with Vista on the rise and have installed 4.2 on the CD supplied with the 8800. I can't sync contacts on the new PC configuration, but when the sync of the former connection PC works fine.

  Can someone help please?

  Thank you

  Everything ok, now, I forgot the procedure that's all

  Thank you

• BlackBerry smartphones can not update the directory

  I don't have any more than (probably 100) entries in my repertoire of BB. When I try to add a number of a call received at work, the phone freezes and has to be restarted. When I try to add a number manually it freezes and requires a reboot.

  In general, I am very happy with my BB Curve - so ive had it a year and speaks on a telephone.  This latest nonsense it gives me has me thinking about if android phone.

  What should I do to fix this?

  Hah. Well, there is the answer. I reinstalled MSN and Yahoo and everything worked. Google seems to be the big steaming pile of poop that caused the problem.