BlackBerry Smartphones can send E-mails or change the default Services

Hello

I have 2 email addresses on my BB Storm, a Comcast account and a job.  I have no problems when I try to answer an e-mail from work.  However, when I try to respond to an email from Comcast, I do not get an option "send", just "Save as draft" or many other options.  I read another thread who suggested I go into Options > Advanced Options > default Services.  When I'm here, these three areas, calendar (CICAL), list (SYNC) contacts and messaging (CMIME) are all set to "Desktop" when I try to pull it down, a black box appears on the word "desktop" and there seems to be no more options pull down.  Any suggestions?

Hello! I'll jump in...

When you reply to an email from Comcast, your default value (of office) does not apply, since you're replying to Comcast. The default applies when you create a new piece of e-mail as the originator - it will default to send your default setting, you can override, by using the 'send' at the top of the screen, when you create the message).

But, since your Comcast seems to be mucked up somehow, you must (as also recommended), re - send service directories to try to get it straightened out. For me, the best way to send the books is to use your Web of BIS carrier site... If you do not know the URL, find it with this link:

http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

If you have not used before, you will need to associate the Web site interface to your storm - and IMO that is more easily done on the storm... Settings > e-mail settings, create a username and a password (NOT a @BB e-mail account), then use these credentials to the site via a PC.

Once you're set up with the BIS Web site, you can manage all BIS configurations you have - and you will find a configuration option is to send the service directories.  What you will find also, is that to manage your BIS accounts via the site or the storm interface has the same result - if you change something in a single interface, it will reflect in the other... they actually control the same, simply via a different interface.

Tags: BlackBerry Smartphones

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