BlackBerry smartphones can't argue with BB OS 10 users

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• BlackBerry Smartphones can not connect with BlackBerry servewr

  Today, for the first time, my Curve 9300 unable to connect with the e-mail server. I do not receive my mails and can not delete and enter setup new email accounts.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones can not synchronize with the USB cable plugged into charge pod

  Hello

  I read on the web site of shopblackberry.com, in the details of charge pod ( http://www.shopblackberry.com/_blackberryaccessories/cgi-bin/pd.cgi?frompage=category&page=product_d... ) that the pod can handset with charger travel or data cable for charge and/or sync with a BlackBerry smartphone. So, my question is related on a problem or a misunderstanding of me to this description.

  I want to know if we could recharge and synchronize the BlackBerry via USB cable or is only responsible for the BlackBerry when connected that way. My second question is, is it possible to synchronize the BlackBerry with the USB cable plugged into the pod or not?

  Because I got a request from one of my users about the fact that his BlackBerry 9000 can not synchronize when it is on his group.

  Thank you very much!

  Hello

  It's a loading dock. It is useful, because just drag you your "BOLD" in there and it will load (just like the 8300 Curve).
  If you want to synchronize, you can plug a usb on the side of the appliance cord. This can be done while the machine is in its dock, where the description.

  I have the same crib, but for the 8300. It's really worth buying. I'm happy with it every day.

• BlackBerry Smartphones can link up with GPS puck

  I have a GARMIN gps receiver and I can't connect with my curve. The bluetooth is connected, but it not connecting cards any help would be thank you very much

  It seems that I am a bonehead not enough to sleep, or something. They were interconnected time to hole that he just cannot acquire satellites.   GPX10x is the receiver that BlackBerry maps is to have the software problem or anything that maybe Google maps is OK

• BlackBerry smartphones can not sync with Outlook 2010

  Recently, we have made a number of hardware upgrades on our computer and installed Windows 7 and Office 2010 about 3 weeks ago (no updates full versions). I was unable to sync my BB since then and after reading through the discussion forums have discovered that I am not alone. I downloaded the latest update of the BB which I understand would make my BB and compatible Office.

  I don't know if the problems are related to the office is not compatible and BB or if there is another problem with my computer. This is what I did and meets:

  -downloaded the version of BB 6.0.0.43 update; BB would not recognize Outlook, when I tried to organize my Contacts and address book. I tried to fix it and then uninstall then reinstall this update several times.

  -abandoned and downloaded CompanionLink; Message received error "Click-to-run Outlook has no ability to the API. You must install Outlook on your computer for synchronization. I asked for assistance from CompanionLink, but continue to have no chance. The link 'Add-Ins' in my BB Desktop Software was available when I first downloaded CompanionLink, but has now disappeared and I don't know how to get it back. I tried to fix the update of BB to see if it would solve it.

  -in the BB Desktop Software Applications tab, she says BB 5.0.0 software version 5.0.0 system and Core Application Version 5.0.0. are necessary, but it does not give me the option to install it. I thought that the updated version replaced 6.0.0.43 version 5.0.0. I don't know if this is true or if it is important.

  I don't know if there is a problem syncing between my BB and Outlook or if something else is happening. I'd appreciate any help or advice that can be given. Thank you for the advice,

  Info re: Outlook 2010-14.0.5113.5000, 32-bit Version

  Lisa

  I found a solution to this problem.

  FYI - Blackberry cannot synchronize with Outlook if Outlook is in mode "click to run. Follow the link below to get instructions on how to install a full version of Office 2010.

  http://Office.Microsoft.com/en-us/Excel-help/click-to-run-switch-to-using-a-full-Office-Edition-HA10...

• My BB Bold 9780 blackBerry smartphones can not sync with my laptop

  If you'd be grateful if someone of you can help.

  My BB Bold 9780 cannot sync with my laptop. Whenever I press on Configure configuration to resolve the issue I want to synchronize, it gives an error message

  "error occurred. error code: 0x80043ade. see the documentation.

  So I can set up address book to synchronize and so far I can't synchronize my address book.

  Anyone who has come across this or have a need this pls help me.

  Thank you.

  Follow these steps, which will definitely help you:

  1. uninstall the BlackBerry Desktop Software on your laptop.

  2. restart your laptop

  3. download and install more BlackBerry Desktop Software version of BlackBerry's official website.

  4. after installation, restart your laptop once more time (in much of the case, it is not mandatory, but it's just a matter of a few minutes, then do).

  5 connect your "BOLD" and check if you can set it up properly.

  Let me know if it works for you.

• BlackBerry 8900 Blackberry Smartphones can sign up with AT & T

  I just bought a Blackberry 8900 off a messageboard. The phone has been previously unlocked tmobile, so it wasn't a problem. The problem is that I can not register the phone with BIS of ATT. They told me that the phone is still registered with tmobile and they will have to release him. TMobile however tells me that the only company that can release it is AT & T. I tried to pass on the phone and go to the host Routing Table and registry and all is fine. However, I can not register the phone always with the AT & T Web site. Any suggestions?

  First of all, do you know which operator the device was LAST recorded, Tmo or ATT?

  This carrier is that it is always saved. Ask your seller to call their carrier and the output PIN.

  If they cannot, ask for your money for a non-working camera - because it will not work until the PIN is released.

  Good luck.

• BlackBerry Smartphones can not synchronize with Outlook calendar (2007)

  I downloaded the latest version of the Desktop Manager, but now the 9700 synchronize with calendar.  I am going through the installation of the configuration program, and it shows its there but when I sync, it reverts to "calendar not installed."  From what I understand, there seems to be a conflict between "Personal calendar" and "Business calendar" when you map the fields, so that the Setup program does not.

  Is there a work around for this?  After dozens of tests, I wondered if maybe I need to reinstall Outlook?  If you want, I can email the screen shots I took of the process.

  Thank you

  Check the ROBERTFORD Post just a little earlier than yours. It offers a workaround solution.

• BlackBerry smartphones can not continue with appworld

  My Blackberry store configuration is stuck at step 3 (update of your software). My phone restarts during the upgrade and then store keeps treatment facility.

  Hi cranmind

  Welcome to the Support Forums

  What version of BlackBerry world, have you tried? Make a restart of battery pull after reboot on your homescreen go to Options > device > application > remove BlackBerry World from there, do a restart.

  Once, it is done from your BlackBerry browser navigation or click here http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3 to download the 4.0.0.55 version. After the device Setup prompts to restart the computer then try BlackBerry ID software update.

• BlackBerry Smartphones can not connect with the Office

  Please help me to connect with my Desktop Manager I could before and when I open Device Manager he has my PIN for let me no, I'm connected. That is what it is

  Thanks for trying to help, but the link does not work, that being said I installed 4.7 desktop and reinstalled: smileyvery-happy 4.6 and I'm Golden.

• BlackBerry Smartphones can not sync with Outlook after the upgrade to AT & T 4.5

  After the upgrade to AT & T 4.5, everything seems to work OK except synchronization.  Everyone I have a problem and you know the solution?

  Thank you

  Lee

  AT & T recommends only 4.6 because they have no brand yet their own 4.7. Only difference 4.7 is the loader program whish has been updated and supports the 83xx series perfectly well... regardless of which operator, and Yes, she fully supports the device software 4.5.

  I saw a help tip in situations like this before that might be useful, however need you to installed 4.7 as this option is available in this version. IF you do not already have a backup, do one now.

  Start-run-cmd

  type: cd c:\program files Research in motion\apploader

  then type: /resettofactory loader.exe

  After that, make sure that DTM is closed, delete the intellisync folder new, open DTM, synchronization of the configuration and try to synchronize again.

  Try to do the sync BEFORE and AFTER restoring your backup

• BlackBerry smartphones can not post with TwitterBerry, nor can I access Twitter from browser

  Since Twitter was DDoSed yesterday, my Curve 8330 m OS avec.138 does not connect to one. When I try to use TB 0.9.5 it returns network request failed. Connection running doctor does nothing. In the browser, I am unable to load Twitter. It shows just waiting and not is never beyond.

  Other sites and applications work correctly, so it is not a failure of data. I am also able to access Twitter from my computer and other phone. I also tried to reset my Berry and clear the browser cache.

  Help appreciated.

  My understanding of yesterday, it was pretty much everyone had difficulties to access Twitter from their phones. It goes without saying that, after a DDoS attack, they would return access slowly and ordinary computer connections are perhaps the safest or easiest to check. Is certainly not a deliberate slight against users of mobile phones.

  That said, I decided to change the TwitterBerry to UberTwitter yesterday due to the recommendations that I have read elsewhere and while the account check the procedure itself does not and continues to fail, I am logged in and able to update correctly. Then it is definitely working now, at least for me.

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• BlackBerry Smartphones can with line within the list of Contacts (most of the time)

  Hello.

  My wife and I have all two storm with Verizon phones and I synced our contacts on two phones using Google Sync all contacts appear to be normal and functional.

  On her phone, when I'm inside the contact list and try to call a person from there, the phone screen opens but nothing happens.

  All of these steps produce this problem:

  -by selecting an entry in the contacts list and pressing the green button

  -opening of the contact first, by selecting a number (e.g. Mobile) and then pressing the green button

  -opening of the contact, select a number (e.g. Mobile) and using the menu button and "call Mobile".

  The only way it works is if I first enter the phone screen and choose the Contacts there - then it works.

  No idea what this can be?

  We talked to someone from Verizon, and they said that we had to hold the green button or the menu entry "Call Mobile" (etc.) for a period of time - never heard of this before and it didn't work ONCE - while remaining in the store...

  On my phone, everything works as you would expect, but I ran an update as soon as I got on the phone, so maybe that's why it works for me.

  On the other hand, this update wiped out all the information on my phone, and I had to download and configure everything again and install all the extra stuff from scratch, that's why I didn't run an update on the phone my wife again.

  Thus, a question is: if I create a backup with the Desktop Manager and then run an upgrade of the blackberry software, can I restore all settings and other programs downloaded with this backup?

  Thank you!

  No.... I'm on VZW and their current production OS (. 75) and numbering by any of the ways describe you works very well. Something is wrong with her camera... What is proposed is a refill of OS in an attempt to clear up the problem.

  But first... I have to ask, did you do a battery pop reboot? We know that these devices suffer from memory leaks and other, testify to the weird behaviors. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning.

  Just a thought...

• BlackBerry Smartphones Can I use the calendar to OS5 with OS6?

  I recently upgraded from BB Curve 8900 (with OS 5) to a Bold 9780 (with BlackBerry 6).

  Since I was about 20 clients appointment 2 hours a week, I found at the sight of the "week" of the calendar under OS 5 the best journal I used in more than 30 years! Each day for an entire week showed at least 9 hours and vacant 'niche roles' could be seen in the blink of an eye. The new calendar unfortunately shows no more than seven hours a day (sometimes as little as 5.5), and the details of any appointment obscuring part of the screen when the appointment is selected.

  I am not opposed to change, but I REALLY want to go back to the old calendar. Does anyone know if this can be done with the new operating system?

  Any help or pointers to workaround would be appreciated.

  Thank you

  You cannot use the application calendar of OS5 on your current OS6.
  the only alternative is to use a third-party calendar app. You can certainly find some with a user interface you like here:
  https://appworld.BlackBerry.com/WebStore/search/calendar/category/116?recordsPerPage=100

  I would like you to tell us who you like!