BlackBerry Smartphones can't save T mobile SIM in the United Kingdom

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• BlackBerry Smartphones Blackberry bought in Egypt he goes to work in the United Kingdom

  My husband bought me a blackberry as a surprise so I will try to get my head around how it works. I live in Egypt but will travel to the United Kingdom during the summer for 3 weeks.

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  Can I use it as a phone to the United Kingdom with an existing UK Vodophone sim card?

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  Hello and welcome to the Support Forums of community BlackBerry.com.
  Here are some resources that you might enjoy:

  BlackBerry, frequently asked Questions

  BlackBerry 101

  BlackBerry Tips and tricks

  JaneAkshar wrote:

  I can connect the Blackberry via WiFi here in Egypt and assume that it will be just as easy in the UK where I have WiFi Yes, manage connections > WiFi > and swipe for any open hotspot

  If I want to use it as a Blackerry in the UK do I have to buy a UK data card? Yes, to use the data of BlackBerry, e-mail, Facebook, etc., you will need a local SIM card with the data of BlackBerry on her Plan.

  If I want to use it as a phone to the United Kingdom, I presume it will deduct from my Egyptian phone balance as an international call, is that correct? Only if you keep the Egyptian SIM card in the device, which will deduct calls on a roaming international rates. For three weeks, you might be better with a local UK SIM.

  Can I use it as a phone to the United Kingdom with an existing UK Vodophone sim card? See above, Yes

  It must be unlocked to use with a card sim/data of the United Kingdom, it is said that it can be used in all EU member countries. Maybe it won't need to be unlocked if the paperwork has this notation in there.

  Where can I find support in the United Kingdom, are there stores? Depending on what mobile operator, you use (Vodafone, 3, Tmobile, Orange)

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  Hello and welcome to the community!

  As you read, it's the companies that control the release (via the official methods) of packages of OS to their end-users... so is the logical place to ask your question, I think with them. Indeed, the 10.3.1 branch had I think 4 releases more given that the one you are on, and there were 10 in the 10.3.2 branch... so your OS is indeed quite old now (and, if reports here should be used as an indicator, this version was also very problematic indeed).

  But you also involved information it is important to keep separate. 10.3.1.1779 is a "software version", while 10.3.2.2339 is a value of BONE. They are different things, and depending on who you are chatting with or what tools you use, it is important to work with the right pair. Via the toolsets official (LINK, OTA updates, Update Web site), SR it what is used. But, for the discussions here as well as unofficial toolsets (ADF Knowyou), the real value of the OS is what means the most. Reference:

  • http://support.BlackBerry.com/kb/articleDetail?ArticleNumber=000023393

  The key on getting updates, is that someone else is controlling what is offered by any official means... usually it's the carrier. But it's really a moot point anyway... If the official methods offer something new, there is no way to force them to do so. The only way to get around the controls is to switch to non-official methods and take control over exactly what OS is installed on your device.

  Official methods, which will be controlled as to what exact OS versions are available:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-functions-and/how-to-reload-your-Blackberry10-O...

  Non-official methods, which are cleaner and allow you to choose a version of the OS that maybe your carrier (or anyone they control your offers) delays in approval:

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  Of course, before you start this, you want a good backup link, a manual copy of the memory of your device to your PC and complete documentation of your configuration (identification information of account, adding applications, configurations, etc.). Sometimes, restoring a backup returns unit corruption even, must be eliminated and reconfiguration from scratch can solve that.

  Be aware of the risks of 10.3.2 however... There are two things to worry about. First of all, be 100% sure that you know your BBID identifiers... If you do not, you may make your useless device to anyone, including yourself. Second, once you move to 10.3.2, you cannot fall back to 10.3.1 or earlier, by any medium (for example, even the unofficial AutoLoaders can not overcome this restriction anti-secours).

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  Hey farooqa737,

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  Thanks for the question.

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  Given that I had no solution and nothing to lose, I decided to reset the factory setting

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  Step #1:

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2:

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  Step #4:

   

  To perform a clean installation of the BlackBerry Device Software, do the following:

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  3. click on next to start the installation

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  7. click Next.

  8. click on the check box next to of not automatically backup the application during the process of loading data

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  11. once the process is complete, the load succeeded message

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