BlackBerry Smartphones "Cannot access local files" error when syncing with Outlookl

I have an old BlackBerry Bold 9780 which works well. However, just yesterday, I started getting a "Cannot access local files" error when you try to use BB Desktop to synchronize with Microsoft Outlook 2016. I uninstalled and reinstalled the BlackBerry Desktop Software 7.1, but the problem persists. There is no error when using Outlook or other aspects of synchronization in BB Desktop.

I am running 64-bit Windows 10 on my desktop computer. I got no synchronization issues in the past until yesterday. To my knowledge, nothing has changed.

A Google search for the error message returns questions posted on several different forums, but there is no clear solution given.

The problem seems to be in Outlook, rather than with the BlackBerry Desktop, at least in my case. I solved it by repairing my Microsoft Office installation.  For most versions of Office, this is accomplished by going to the list of programs installed in the Control Panel, highlight and right-click on the desktop and select the option to repair or change.

Tags: BlackBerry Smartphones

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    I am running 64-bit Windows 10 on my desktop computer. I got no synchronization issues in the past until yesterday. To my knowledge, nothing has changed.

    A Google search for the error message returns questions posted on several different forums, but there is no clear solution given.

    The problem seems to be in Outlook, rather than with the BlackBerry Desktop, at least in my case. I solved it by repairing my Microsoft Office installation. For most versions of Office, this is accomplished by going to the list of programs installed in the Control Panel, highlight and right-click on the desktop and select the option to repair or change.

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