BlackBerry smartphones cannot access the sms mms

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• BlackBerry Smartphones cannot SEND the SMS messages on 8130

  Here is my story:

  1. I've upgraded to a Blackberry Pearl 8130 pink in the beginning of the year.   My carrier is Verizon.

  2. recently (a month ago) a friend sent a text message to me of his new phone.  I tried to text back, but received a big big red X indicating that my message isn't getting through.  Specifically, when I opened my message, the error says, "State of the Mobile equipment has failed."

  3. I went to Verizon.  They did something where I think that they took me off the network and then get back on.  There is nothing.  She wanted to make a hard game on the phone, but I had not backed up my data again.

  4. I went home and my data backed up and returned to Verizone about a week later.  I spend more than an hour in the store.  The gentleman who helped me was on the phone with someone (no doubt technical support) nothing works.  He was ready to order me a phone replacement, but after further discussions with technical support, they thought there was a problem with the network, not my phone.  I went home with a case number.

  5. the next day same Verizon called.  They said it wasn't a network problem and it was my phone.  They would send me a replacement.

  6. I received my replacement phone a few days later.  I was anxious to get it set up, but the results were the same.  I have not yet returned to Verizon.  I thought I'd try everything here first see if anyone had any ideas.

  The bottom line:

  I CAN send/receive emails.

  CAN I send an MMS message.

  I CAN receive text Messages.

  I can't send SMS messages.

  Thanks for any advice you may have.

  -Sandra

  Tami,

  Thanks for the reply.  I happy to point out, however, that the problem has been resolved by Verizon!  It has never been my phone, that's why the replacement was a mute point.  Anyway, here is their answer (in case someone else has this problem):

  Sandra, we reviewed your account and coding in any of our servers.  We believe that we have found the problem and fixed it.  We ask that you update your PRL (preferred roaming list) by calling the * 228, option 2.  Once completed please test your ability to send text messages.

  I'm just glad that the problem has been resolved because my frustration was very high.

  Happy texting!

  -Sandra

• BlackBerry Smartphones integrating e-mail/SMS/MMS app 8900 messages.

  One of my features favorite 8300 Series Curve I used is that the Messages app all my email (from gmail and my own account IMAP), sms, mms, ghat and messages BB messenger shows in a list, in the series. The 8900 I just started to use does not appear to do that. I receive my messages from gmail it there only, and I have to use the SMS/MMS application to see these messages, the BB Messenger to see those... etc. How to access an integrated application of Messages in my 8900 that I had in my 8300?

  Thank you

  Jaron

  Nevermind - I just thought of it. I had to go to Messages > Options > General Options, and then assign him combined, instead of controlled theme, the SMS and email inboxes.

• BlackBerry Smartphones to access the MLS in Toronto system

  There are all the other members TREB that cannot access the TREB on their BB site?

  Mine says I need to browser Internet Explorer 5.5 or later version.

  Hi and welcome to the Forums!

  While I don't know TREB, I know that the storm browser can identify websites like IE. Starting in the browser, press the BBKey and select Options > browser Configuration. On this screen is a selection of Identification of the browser... change to IE and I hope that it will work! You may need to play with other settings as well... try to find the combination that suits you best.

  See you soon!

• Cannot access the SMS folder blackBerry smartphones

  I just bought my "BOLD" about a month ago.  Since yesterday, I can't access my SMS folder, but I can access my mail and messenger. I can still make and receive calls.  The error message seems to be "Eception exception: java.lang.NullPointer Exception" can anyone help?

  Thank you. It worked.

• BlackBerry Smartphones "Cannot access local files" error when syncing with Outlook

  I have an old BlackBerry Bold 9780 which works well. However, just yesterday, I started getting a "Cannot access local files" error when you try to use BB Desktop to synchronize with Microsoft Outlook 2016. I uninstalled and reinstalled the BlackBerry Desktop Software 7.1, but the problem persists. There is no error when using Outlook or other aspects of synchronization in BB Desktop.

  I am running 64-bit Windows 10 on my desktop computer. I got no synchronization issues in the past until yesterday. To my knowledge, nothing has changed.

  A Google search for the error message returns questions posted on several different forums, but there is no clear solution given.

  The problem seems to be in Outlook, rather than with the BlackBerry Desktop, at least in my case. I solved it by repairing my Microsoft Office installation. For most versions of Office, this is accomplished by going to the list of programs installed in the Control Panel, highlight and right-click on the desktop and select the option to repair or change.

• BlackBerry Smartphones "Cannot access local files" error when syncing with Outlookl

  I have an old BlackBerry Bold 9780 which works well. However, just yesterday, I started getting a "Cannot access local files" error when you try to use BB Desktop to synchronize with Microsoft Outlook 2016. I uninstalled and reinstalled the BlackBerry Desktop Software 7.1, but the problem persists. There is no error when using Outlook or other aspects of synchronization in BB Desktop.

  I am running 64-bit Windows 10 on my desktop computer. I got no synchronization issues in the past until yesterday. To my knowledge, nothing has changed.

  A Google search for the error message returns questions posted on several different forums, but there is no clear solution given.

  The problem seems to be in Outlook, rather than with the BlackBerry Desktop, at least in my case. I solved it by repairing my Microsoft Office installation.  For most versions of Office, this is accomplished by going to the list of programs installed in the Control Panel, highlight and right-click on the desktop and select the option to repair or change.

• BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

  Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

  The only option is to set up the email through the activation of the company.

  I have a data plan from my provider Blckberry

  I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

  Configuration of e-mail icon only gives the ability to configure one enable a business account

  Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

  Any ideas?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!

• BlackBerry Smartphones cannot lock the phone through blackberry ID

  Hello

  I take a phone of my coleague who has left the company. For some reason, I can't able to connect on the phone. Firstly I didn't at first, the password of my coleague ex, I went online and changed the password. However, when I want to connect with my new password to unlock the phone, I have this message:

  "You have exceeded the number of attempts to connect.

  For security reasons, you have been locked for 15 minutes. "Click on forgotten password if you need create a new password.

  But after 15 minutes and try again, the message... helpppp

  You try the BlackBerryID, or the security password, on the device?

  It looks like the BlackBerryID if you are locked out for 15 minutes.

  A wrong entered security password would give you only a message something like «wrong password 2/10»

  Then, to change the BBID of this device and make it 'your own' device, you'll need to do a wipe of the device security. This will delete all the data in personal, contacts, calendar, etc. and restore the State of the plant basically.

  Read this: BlackBerry smartphone must be wiped before transferring the property Security

• BlackBerry smartphones CANNOT access EMAILS ACCOUNTS

  When I go into setup I can't access my email accounts. I had them in and work stellar until I upgraded to 6.0. Any help would be greatly appreicated.

  While I can't tell you why this is happening (or even give you a response to access on your phone), I can tell you that Verizon has a site of BIS self-service where you can add, delete, and modify accounts e-mail on your BlackBerry.  Yes, it does not mean go you online and do it from there, instead of directly from your phone, but at least you will be able to manage your accounts, considering that right now, you can't.  Contact Verizon to access the site.

  I hope that I've been helpful to you.

• BlackBerry smartphones to access the e-mail torch settings

  Hello

  I changed my email password on my gmail account using the web browser on my desktop. But I have difficulties to access the e-mail on my Torch settings so that I can type the new password. I go to 'Set up' and then have the choice of the "Internet mail account" or "business account". I click on the first and get a page entitled "existing users". Then I type my user name and password. I guess that this refers to my blackberry user name and password. But when I type the info and press "contuinue" I get a message saying "the user name is not valid. A user name must be at least 4 characters." My user name is my gmail address, which includes 16 letters before @gmail.com.

  What I am doing wrong?

  Thank you.

  Very well. Problem solved. Apparently when I first set up my Blackberry with my service provider, I did a combo of name of user and password on the Web site. Of course, I forgot all that I ever needed it again--until even two days ago.

  The trick is to contact your service provider and request the user name if you forgot. They can then send you a new password if you don't remember the original. With the correct username and the new password, you should be able to access e-mail settings, and then click the relevant e-mail account and change the password.

  It worked for me in any case. Good luck for the rest of you.

• BlackBerry Smartphones cannot start the application Contact Cleaner

  App Contact Cleaner installed on my 9780. When you press the button, a message appears: "select clean up in the start menu." I don't know how to do this, it does not work.

  You press your Menu button (the one with the BlackBerry logo, just to the left of the trackpad) and find the "Clean" function

• BlackBerry Smartphones Message files and SMS/MMS

  Hi, I just got my email 8520 and connected addresses my. Everything is displayed in the Message folder and the SMS folder. How can I keep the Message folder just to my email and SMS just for my SMS please?

  unleashurself wrote:

  Hello smurf52,

  Open message folder, press menu > select > Inbox settings > uncheck the vexed service you want in the messages folder.

  Thank you.. !!

  Thank you very much.

  Sandra

• BlackBerry smartphones 'cannot read the media. Content is missing or is unavailable. »

  All my photos, videos and music are always there with broken image symbol thing but they don't be loading not/can not open them. I have a lot of significant and videos pictures and would like to be able to get back them, is it possible?

  they are on the device or sd card?

  If they are on the sd card, try to remove the sd card and reinsert and your phone reeboot.

  If it dosent always works, try to connect to the card on the computer using a card reader and see if you can access the data, otherwise the data is probably corrupted and you need to format the data and restore from a backup, if you have a.