BlackBerry Smartphones cannot send or receive e-mails from 10/23
Lost all connectivity e-mail to my e-mail account on Roadrunner (socal.rr.com). Tried to validate my account from the smartphone and also on the Blackberry site. The email validation fails - has provided no further details. Have made several unsuccessful attempts to validate the account and have checked that I provided correct email account information. Also have restarted the unit several times. Don't know what I can do. He had to deal with that.
You can try to delete the email, removing the service books so that e-mail, then put in place again.
Another idea, if you use a password to connect and the service has two factors optional security, go to that and the new. Alternatively, if you use the method of the two factor, shut it down and test.
Tags: BlackBerry Smartphones
BlackBerry Smartphones cannot send or receive e-mails on my blackberry curve 9320
Hi, for the last 2 days that I couldn't send or receive e-mail on my phone, I contacted vodafone and they were not able to help. I would also add that when I click on OPTIONS - SECURITY - the SECURITY STATE INFORMATION my 4 email accounts appear, could be the problem, please help if you have a soloution.
Hello and welcome to the community!
With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):
1) register HRT
- KB00510 How to register a BlackBerry smartphone with wireless network
- Please wait a 'registration' message reach your Messages application
2) Remove and return Service books
- KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
- If you do not have access CMIME, continue deleting
- KB02830 Send the directories for the BlackBerry Internet Service
- Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.
- With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
- See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.
I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider to support formal... consider that you pay for your services and official support and now they seem not to be to deliver. They have even the power to escalate your case officially until BlackBerry if they can't solve it, but you have does them not you fob off the coast with things like "it seems" good on our end... they are responsible for the provision of services to you, you pay for it.
BlackBerry Smartphones cannot send or receive email - user account is in SUSPEND mode
Can anyone help? Contacted my provider: for them, everything works perfectly, I send, it must be something on my device?
My facebook and sleep, BBM work perfectly... it's a mystery?
After that update cannot send or receive e-mails - no connection.
Since the last update, one cannot send or receive e-mails. It's showing that Mozilla thunderbird connects, but it just freezes. When I close the window of thunderbird, it closes, but not the program itself, since I can only restart if I restart the computer. I uninstalled and reinstalled thunderbird, but no luck. E-mails operate very well through webbrowser. I use windows 7 sp 1.
YPUR assistance would be greatly appreciated.
After reinstall Thunderbird, have you used the old profile or new profile.
Check with your IMAP/POP3, SMTP settings and the PORT.
Make sure that your firewall/Antivirus blocking is not Thunderbird.
Impossible to blackBerry Smartphones to send and receive emails about unlcoked BB Torch... Help!
Everything works fine except that I can't send or receive e-mails. Unsent emails have "status of the Message: user account is INVALID mode."
Called T-Mobile, I was told to register by e-mail, if he liked 3 times (I get confirmation that handheld has been registered by the network but email when not even come or go.
Also "Email account registration" does not. the error is "the application has encountered an error and cannot continue" whenever I try to use it.
HELP, need to e-mail, you come to buy phone and am going on the road Friday!
BlackBerry Smartphones not send or receive any E-mail Groupwise
Like a dummy I am in and started pushing buttons on my 8230. Now I am not able to send or receive my Groupwise e-mail. My personal yahoo email comes just fine, but somehow I messed up something.
Who really did nothing. I have my computer back the maintenance book. Maybe it will work. It doesn't have a BB so I thought maybe someone here could help me.
Thanks for trying!
Canoe of blackBerry Smartphones to send and received email on verizon storm 2 9550
My BB 9550 verizon so far cannot be sent or received by e-mail. XL axiata (BIS). OS v22.214.171.1242. Try to complain in the XL Center and customer service says that the BlackBerry smartphone has boredom, which is true? In the service book, notice is rejected CMIME. several times I try send the maintenance of the device address, delete DM and send the book service once again, but so far is EVEN. NO CONFIGURED MESSAGE SERVICE. YOU WILL ONLY BE ABLE TO SAVE AS A DRAFT. Who's wrong? Provider XL Axiata or smart phone BlackBerry?
Re: Disabling BES of the handheld
After his contacts on the PC, I'll make sure that you have installed 4.7 DTM and go to the command line
type: cd c:\program files Research in motion\apploader enter
type: enter loader.exe /resettofactory
This should remove the policy from IT previous of the device and wipe the device then you can resync everything back to the device.
Thank you so much for: http://supportforums.blackberry.com/t5/BlackBerry-Curve/Deactivating-from-BES-from-the-Handheld/td-p...
It is very useful for my trouble.
Thanks for you all.
BlackBerry Smartphones cannot send outgoing messages from Outlook
I am able to receive electronic mail; However, unable to send e-mail messages. "The blackberry error message who is invited to enter is:" sent to help: (secure) Desktop. "Status message: program of Office Messaging cannot send the message. If one could help me solve this issue, I would really appreciate it. I thank very you much in advance!
You BES installation, so you will have to see the COMPUTER service.
Thanks and please take a few minutes to address the message, OK?
BlackBerry Smartphones cannot send or reply to emails (BES)
Recently I stopped being able to send or answer email on my server on my Blackberry Curve 8310 BES account.
Very well, I can receive emails, send and receive calls, send and receive text messages. I can't send or respond to my Outlook emails.
Here's what I've tried so far:
My blackberry BES Server account deletion and recreate. After you remove all the books service and wiping the phone, I did a battery pull and reloaded my acocunt. Did not work.
I even tried another phone, the problem has followed me.
I'm running out of ideas on how to solve this problem, any help would be appreciated.
Thanks to the advice of Bolder, I could find the solution.
Apparently the Blackberry admin account cannot send on behalf as a domain administrator in Active Directory. So I just removed the account out of the domain administrators group and made sure the account was inherit permissions (that is to say the blackberry admin send on bahalf as)
Now it works fine.
Thanks for all your help.
BlackBerry smartphones, I can't receive e-mail
I just bought a Blackberry 8330. I have created email Blackberry without any problem. I have a Sympatico account that I put in place, and I am able to send e-mail from him but he will not receive any. Does anyone have any suggestions as to why it will not receive? Thanks in advance.
Honestly, if she received one of the ways, then it works fine.
These emails also download on your PC for Outlook?
There is a setting in Outlook to "Leave Messages on server".
For MS Outlook 2003 (another version are similar, you just need to find the setting):
Outlook > tools > e-mail accounts > view or change existing > next.
Select the e-mail account > change > additional settings.
Advanced tab > leave a copy of Messages on the server
Select this check box.
- You will need to make this change for each Outlook e-mail account, you have.
BlackBerry Smartphones cannot send or reply to messages
My 8530 has been put in place at Verizon. I was able to send and receive messages. However, I noticed that my calendar is past not my Curve 8330 more so I tried to transfer from the old phone using the mnager BB desktop software.
Since then I can't use my BB to send or reply to so e-mail or text messages. The message I get says "no service message not configured. You will be redirected to the Setup Assistant to configure your e-mail account. "I go to the installation wizard which gives me the possibility of creating or adding an e-mail account or to set up a professional email with BB Enterprise Server. I then go to the page that shows my e-mail and password. I press Ok and then said that this e-mail is already set up.
So why am I unable to send e-mail messages or if it's true?
Hi and welcome to the Forums!
I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):
(1) registry HRT
- Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now
(2) Service reference books
- KB02830 Send the directories for the BlackBerry Internet Service
(3) restart to take batt
- Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.
I hope that will move things again for you! If not, then you should try remove and re-add your BIS lines for these accounts.
Cannot send or receive e-mail using windows mail.
When I try to send or receive emails that I get a security box appear asking me my user name and password. When I typed in the information, the box disappears to reappear a few seconds later. An error message appears - account: 'electronic mail', server: ' e-mail, Protocol: Pop3,Server response:'-Err Authentication failed', Port: 110, secure (SSL): no,ServerError 0x800CCC90, error number: 0x800CCC92.
I checked all the usual settings and everything looks OK. Under Tools - servers, I made sure 'connect using the secure password' is unchecked. I also uninstalled the AV (AVG) temporarily, but the problem persists. I tried my old laptop and e-mail works fine on this point, so it's certainly a problem with my new PC.
I am at my wits end and would appreciate any help.
Thank you very much.
Read this on how to set up Windows Mail:
Link above has an easy to follow Guide to set up Windows Mail.
Contact your ISP (Internet Service Provider).
They offer your broad band/Dial-up connection.
Ask them to:
password for your service account to wide band/Dial-Up with them
Server of incoming POP3 mail
outgoing mail SMTP server
The above information is required to set up Windows Mail.
ISPS are usually happy to help you set up your email account.
See you soon.
Mick Murphy - Microsoft partner
My Blackberry Storm device compatible blackBerry Smartphones cannot send media from other bluetooth
I have a Blackberry Storm Touch Screen phone. I am able to pair a bluetooth device different however when I'm trying to transfer some ringtones Mp3 or other files from Sony Ericcson or Nokia bluetooth phones is to send a message that unable to retry transfer.
Can someone help me please on this. I am able to pair but unable to send or receive files
What is the process to do that we need to have any software installed
Nope... it's the procedure. Both devices must be involved. I advise that they mark again each other as trusted. Then, on the BB receiver, you need to do the "Receive using BT" command and then only Initializes the sending of the transmitter unit. This is how it works. The error "Failed to find the service" is documented as happening when the exact steps are not met. Most people skip the step of "Receive using BT"... without it, nothing will happen.
BlackBerry Smartphones cannot send or reply to emails
I have a 8330, my email is set up by aol, I receive emails fine but cannot reply or send. He said: "no mail service not configured".
How do I config that I can send and respond?
1. options > advanced > host Routing Table > Menu > register.
2 send your service from your carrier's BIS site books.
Of your handheld: http://www.blackberry.com/btsc/KB15402
Your desktop PC: http://www.blackberry.com/btsc/KB02830
3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart
BlackBerry smartphones cannot send pictures
I received recently from 8330. I did not able to send pictures to other phones but (MMS) I can send them to an e-mail address. So far, all the phones that I have tried to send to are all on Verizon (same network I'm on) I can send to another Blackberry. How can I send to non-Blackberry phones?
Also - I can't receive pictures sent cellphones as well (text) - once again, I can receive pictures from an another Blackberry. Other phones, it shows that the photo was sent, but I never got the message.
I managed to do the work. It was a matter of Verizon with how BB has been programmed. Everything works fine! Thank you.
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