BlackBerry Smartphones cannot send or receive e-mails from 10/23

Lost all connectivity e-mail to my e-mail account on Roadrunner (socal.rr.com).  Tried to validate my account from the smartphone and also on the Blackberry site.  The email validation fails - has provided no further details.  Have made several unsuccessful attempts to validate the account and have checked that I provided correct email account information.  Also have restarted the unit several times.  Don't know what I can do.  He had to deal with that.

You can try to delete the email, removing the service books so that e-mail, then put in place again.

Another idea, if you use a password to connect and the service has two factors optional security, go to that and the new.  Alternatively, if you use the method of the two factor, shut it down and test.

Tags: BlackBerry Smartphones

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