BlackBerry Smartphones clock frequency of messaging wireless for BB Storm?

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• When will blackBerry smartphones there be a new date for the storm?

  dose - anyone know when there is a new update for the storm?

  No one knows when.

  No one knows if.

  Verizon is one of the carriers slower to release OS updates for their devices.

• BlackBerry smartphones erase the 'New Messages' icon for Blackberry Messenger

  My Blackberry is configured to use Enterprise and our company does not allow access to BlackBerry Messenger (saying it is blocked by the company policy message if I try to run it). It's all right, I didn't want to hack the system, however, it seems that someone tried to send me a few messages using what I have an icon on the screen before showing 7 pending messages.

  Is there a way I can delete these, or disable the icon, without being able to access the Messenger? I keep thinking that I have new messages or text messages in waiting!

  See you soon

  OK, so if you are doing a new installation (use your browser to go to www.blackberry.com/messenger) and install the application again, it now appears under modules, and THEN you can click to uninstall it.

• BlackBerry smartphone email signatures staff extremely obscure for the storm

  Greetings,

  I'm a layman, so I'll try to make this short and concise. For the life of me, I can't figure out how to change my email signature. I thought it would be easy, but it turns out that it's more complicated than it should be.

  I took action:

  BlackBerry Desktop Manager (no answer, not even an option for e-mail)

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  Once again... Smart phone BlackBerry Storm (no solution under e-mail settings email configuration or setup wizzard or anywhere else, not even an option for signatures!)

  I appreciate any help you can give.

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  -Dude

  Try here:

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=blackberryformac&message.ID=1200&quer...

  If you can not log on the BIS Web site, call the carrier to provide u the username and they can reset the password.

  try going into the settings of e-mail on the device.

• BlackBerry Smartphones - untrapped exception error message: webkit shared instance unavailable: null

  I was browsing a website via google when the page is empty and the above message came. I can access is no longer browsing the internet on my blackberry just got the message.

  I don't know if I'm on track to restart MDS connection service, after looking at the help sections? Only problem is that I have not the slightest idea how to do this.

  Interestingly, I can still access my facebook and ebay apps just won't use google or internet browser.

  Any help much appreciated.

  Hi mollypiper

  Welcome to the Forums of the BlackBerry Support

  Have you recently installed a new application on your device? If you then uninstall or undo the changes that you did before this error appeared on your device. Also, try these steps and see if that helps:

  1 - Save your pocket computer.

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Expect an enrollment message arrives in your Inbox for each e-mail address you have.

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Or you can call your service provider for further assistance. Try it and tell us.

• BlackBerry smartphones can not send messages or make phone calls

  My BB torch worked fine earlier, but there is an hour, it just stopped.  He has connections and bars, until in the Connections window bit. I tried it turn on and off as well as to take out the battery after it's off to reset.  I tried to remove all of my old conversations in the phone as well. I can still connect to the internet on this topic very well.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• BlackBerry Smartphones AT & T, change the terms for profit

  I got my last Bill of AT & T.  In "BOLD" printed on the first page was of this view:

  "It takes a data plan eligible for Smartphones (including the iPhone and Blackberry PDA devices) by AT & T Wireless rate plan terms and data Wireless Service terms and Conditions to: www.wireless.att.com/cell-phone-service/legal/plan-terms.jsp .

  If you use a Smartphone without an eligible data plan, AT & T reserves the right to add an eligible data plan to your account and bill you the appropriate monthly fee. »

  When I went through all the trouble to get this BlackBerry as my last update, there is no mention of this policy.  If you look at this document, he displays a date after July 31, 2009, you will also be charged a lot more for intermittent use of their services, such as text messaging, etc...  I hope someone with some legal connections can get a class action against AT & T for their disappointment!  If Yes, please include me.

  Hello

  I don't think that this has nothing to do with the BlackBerry, the new terms of service are applicable to any smartphone. That's why I think that you are not in the best place to find other AT & T subscribers. If I were you, I would go on AT & T forums.

  That being said, AT & T has the right to change the terms of Service (it is written somewhere in the terms of Service) and you have the right to cancel your subscription without having to pay cancellation fees, you should check your contract to see what time.

• E-mail blackBerry Smartphones Outlook and BB not wireless sync. The BES.

  Hello

  I recently changed from seven years of Windows Mobile to BB. I am on a BES and the changes I make on the prospects to your desktop or Blackberry (Bold) are not synchronization in both directions. It's frustrating. My COMPUTER helpdesk advised me to "clean up" the BB a couple of times and we did it. Also my manager office of BB is not configured for synchronization as by their advisor who they explain everything is wireless.

  It of frustrating and makes me think how it was easy with Windows mobile. Help, please.

  Thank you.

  Your BES admins should work on the issue of synchronization.

  For the issue of the separate boxes of Messages, see this...

  By default, BES email is made only in posts emails BIS icon/App are placed in their own icons, but they are still contained in the main Messages application. This is how it works by default. It is not redundant - rather, think that Messages like the Tote place, with the BIS independent icons being a filter, traction (from message) to them only messages that relate to them... but if you act on an e-mail (read, delete, etc.) in one, the change will be reflected in the other.

  Your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.

  • KB15003 How to create an icon on the BlackBerry smartphone to BlackBerry Enterprise Server messages

  Or you can get the application to empower BES Inbox. This solution costs (per user), but does not require a change at the server level and affects only a single user.

  • http://www.getempower.com/Empower_BES_MailBox.php

  Neither solution would do anything on Messages - will continue to contain what it contains today. All they will do is activate an additional icon on your home screen that is a filter for your BES emails only. You can hide or move the Messages icon/app out of the way, but beware - there are more that just the emails that arrive in Messages... it will come a day when you have a new message indicator and only by digging through Messages that you will be able to find this message.

  Or, if you have the correct device OS version (I know for sure it works on 5.0.0.32 8 of the storm), the device gives you options for what to display in Messages and you can remove BIS email accounts.

  I hope this helps explain how it all works!

  Good luck!

• BlackBerry Smartphones emails and Error Messages

  Hello world

  I love my 8900 but recently is has started to make me mad for two reasons and I wonder if you can help.

  • I continue to receive emails, and it is said in the subject: RIM_bca28a80-e9c0 - 11 d 1-87fe-00600811c6a2. These emails are sent by: [email protected]

  How can I stop coming through.

  • At least once a week, my screen goes white with data error message and I have to restart the phone. Any ideas why this is?

  Thank you all for your help.

  LEA

  Article ID: KB21849 Network@etp messages have been received in the mail and on the BlackBerry smartphone application

• BlackBerry Smartphones untrapped Exception error messages

  Hi nGuys,

  I was sent an email with a large attachment with it and now I can't access my emails or send texts?

  Whenever I try, I am presented with this error message: -.

  "Eception exception: java.long.array Indexoutofboundsexception' and an 'OK' button."

  When I click this, (in the vain hope that everything will be OK from here in, it disconnects from the app and I'm at square one!)

  That's why making the phone useless.

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  Little help would be greatly appreciated: -.

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  trevorburdett wrote:

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  That's an interesting statement... exactly how did you get that? As in, who did you call? RIM offers zero support to front line for BBs... only via the escalation of a carrier can you receive free support from RIM. You go through your carrier?

  Good luck and let us know!

• BlackBerry Smartphones Album artwork are the same for all the songs

  I have a bb bold 9780. I recently added a folder to the top 40 uk... and I guess that each song has its own pocket... but in my case, my bb is showing a cover of a song from this record to all the songs... even when I download songs of songlover.pk every song has its own cover art, but it will show a unique work for many songs downloaded from this site... I noticed that it is caused due to the name of the folder, for example. A folder named "single" has 2-3 songs will show an illustration of common album... Please help me...

  Hey parampramit,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  We are aware of this problem, this problem is solved by using BlackBerry Device Software 7.0.  However, this version of the software is not available for the BlackBerry Bold 9780 smartphone.

  In the meantime, follow these steps and test the cover of the album:

  1. In iTunes or Windows Media Player, select this option to change the albums
  2. Enter the correct Album for each album artist
  3. Transfer the songs to your BlackBerry smartphone.

  Let me know if you have any other questions.

  See you soon.

• BlackBerry smartphones I hope an easy one for you on email

  Hi all

  I just activated my storm last Thursday, and Yes this is my first BB. I went to put in place to transfer my emails from my Yahoo account, but I'm not able to do. I goto the program installation and Setup, there are three options, "configuration wizard configure Bluetooth and e-mail settings. If I take either Assistant configuration or e-mail settings, I get the same result. She asked, "if I was not to create or add an email address or if I want to use an e-mail account to work with a BB Enterprise Server". I choose the first and then click Next. The next screen says: "after you click Next, the setup of the Internet Service of BB application opens. "After completing the implementation you e-mail, press the Menu key and click Close. I then click Next and says "Connecting to the e-mail settings" with the little clock and then comes up saying "your account has been suspended. Please contact your system administrator.

  Any help will be greatly apprectiated and thanks in advance,

  ihavenoclue

  Hello and welcome!

  You must call your operator to support... it's your account (not the company BES) BIS and in some sort it has locked on their end. Same thing happened to me and I called my operator (ASBL), and they had it fixed immediately.

  Subsequently, you will find may be easier to use the web interface of a PC BIS to configure your email address. To do this, the email to the same address settings Wizard on the storm, but create an ID and password of the account (NOT an email @BB account). Next, you will use the following to find your carriers BIS website:

  http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

  Then, go to this site with a PC and connect using the credentials that you created on your Storm. From there on, you can more easily (IMO) manage the email accounts for the BIS conduit for your storm. You can, if you want to use all of the following instructions for configuration via the BIS Web site.

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10154&SLIC...

  Good luck!

• Help blackBerry Smartphones! -Lack of message, emails, icons of the camera on "BOLD" 9000

  Saturday night my battery apparently lack of power completely.  When I tried to start, but there was no answer so I plugged and rebooted.  When it is turned on, the message text, the e-mail icon, icon of the camera icon and the cat icon Blackberry where everything is gone, on the screen.  Also the 'sound' icon in the upper left corner, you know that to control if the ring is strong, sweet, or vibrate, etc., is absent.  I had the screen saver is off.  But a photo in Blackberry default is now the screensaver.  I have some pictures and important texts and emails I need restored.  I also spent hitting the button on the bottom of the phone, and a message icon appeared or reappears, however, he only registered to Blackberry on the phone, a message registeration emails when I registered on 24 January and back in 28 Oct.  I bought the phone with an ATT store and they said it was new.  None of my previous electronic appear under this "new" message icon

  Just curious to know if anyone knows of any quick fix until I have to waste my time online, then have a cust rep, who knows as much as this phone than me, tell me it will have to be shipped to a place and "restored".  Thank you very much.

  Françoise

  PS - I just noticed the www browser is missing also.

  Thanks for the reply.  A friend told me to stop the BB, remove the battery and then turn it back on.  The BB took a few mintues to come back but it worked and everything was restored.  He explained that the BB goes through a process of battery conservation and stop all programs in order to save energy.  He thinks that the current BB software is apparently not restored these programs stop you.  Maybe the upgrade of the software you suggested will do just that (?).  In any case, thanks for the effort.

  Françoise

• Symbol blackBerry Smartphones without screen SMS messages

  My Blackberry Pearl 8120 has no symbol screen for SMS messages and so whenever I get a new message, it goes into the pot in general my 2 email accounts and I review all the messages to see. It has always been like this and I thought it would be OK, but it really starts to bother now. Do I need to download something or get an update? How can I do this?

  Thank you

  Julie xx

  You can separate TEXT Messages and e-mail inboxes by opening your Inbox. Click on the BB button and select Options. And then select General Options, down in the list of parameters is SMS and e-mail accounts - set it to separate.

  That should fix it for you.

• Database of blackBerry Smartphones the address book not available for synchronization

  ... "For help to resolve this problem, refer to KB19454 in the Knowledge Base of Blackberry Desktop Manager".

  I did, and it says this:

  Cause 1: the BlackBerry smartphone does not contain the PIM application you are trying to synchronize with. For example, the screenshot above error has occurred as a result of the application of tasks is not installed on the BlackBerry smartphone.

  Then, of course the BlackBerry has the address book app installed, and if it wasn't the cause.  I followed some of the sons of other related expenses and came up with nothing.

  I synced before - first time that successfully, this worked great, the second time that he kept failing, so I changed the setting to REPLACE my address book on the BlackBerry each sync, who has worked several times, and now this.

  GRRRR... of ideas?

  Worked like a champ, with the only exception to the process.  When I looked at my address book to the end, he had more than one entry for each record.  So I went back to the process, but this time, before you reconnect and resynchronize, I deleted manually additional entries - for some reason, they were still there, even though I "erased" address book information!  I'm guessing that these entries were originally a part of the problem.  Anyway, once deleted I've reconnected, resynced ' by replacing ' content of the BB for the address book - and now I have great 2-way synchronization job. "  Thank you!