BlackBerry smartphones compose emails

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• BlackBerry Smartphones Invalid email and password on blackberry 9790

  I have been using everything ok through POP3 email on my blackberry for the last six months and then all of a sudden yesterday asked me to check the password that I tried to do it but the only message I get, is that my user name or password is invalid.  This is not the case, as I am with the same username and password on outlook and my Ipad and these work perfectly. Can anyone help?

  We had a problem with our email on Wednesday, it is now sorted and the passwords have not been changed.

  I tried the hard reset, tried to set up online service, free books works and still will not accept the good user name and the password.  It's driving me crazy!

  Thank you.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones address email and password

  My Blackberry Torch was stolen recently.  Now that I got my new camera and everything seemed to work OK.  I received emails addressed to it and who is "pushed".  I tried to download an app and had my Blackberry ID need I entered.  She would not accept my new password - so I asked to reset - but the email they were supposed to be sent to my blackberry address did not!  Does anyone have ideas, what can I do now?

  Oh okay Ouch, the using the blackberry.net email account is not good. These emails cannot be found or read any where, but on the BlackBerry smartphone.

  Personally, I never recommend using blackberry.net for this main reason e-mail accounts.

  My best suggestion is to get a gmail or yahoo account for free and create a whole new BlackberryID.

  Then, call your mobile operator Orange and ask them to bring this problem to RIM level two level tech support and get your old account merged or moved to the new BlackBerryID.

  Yes, it's complicated. But it's the only way I see possible... all this because of the password reset. Yuck, indeed.

• BlackBerry Smartphones, sending emails

  Whay can't send emails but I got it from a personal account? I have a BB ID. email come to my area main message and not in the e-mail folder, I put in place.

  Bob

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books (pre-BB10 only devices)

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones no email on Curve 8530

  I stopped getting emails on my 8530 and after a complete restoration, I started to get emails for only one email addresses, but not the other two I use. Because I did a full restore, I'm not sure what I can do. Any suggestions?

  Reconciliation is governed by this KB:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Please check carefully that in the e-mail Setup Wizard, you have successfully activated the selections necessary to activate the features available:

  • KB11830 How to activate the options of reconciliation of wireless email for deletion of e-mail messages on the BlackBerry Smartphone

  Good luck!.

• BlackBerry Smartphones HTML Email 'Automatically download Images' does not work

  I use the BIS service with 4 separate emails, (paid 1, 2 free on the web and 1 BB email) using a Blackberry Storm 9530 with Verizon Wireless service...

  I have this setting enabled for all of my emails, to automatically download images and display in HTML... but no email no. Everyone I get I have to manually, select options and upload pictures! How can I fix this?

  Hello!

  See this KB:

  • KB15254 How to configure HTML email support on the BlackBerry smartphone email

  It sounds like you already have the correct settings. But, at the bottom of this KB is a statement about the external link images... If the image is linked to the outside rather that integrated, you will still need to manually get the image.

  See you soon!

• BlackBerry Smartphones read emails on Blackberry are not marked as read in GMail

  Hi all

  I just upgraded to the 9650 the 8530 and after serious problems finally got so that I could read my emails.

  The problem I have now is that on one of my gmail accounts does not seem to recognize when I read an email via my blackberry. Previously on my 8530 (and before that, the 8330), seconds after that I read an email on my blackberry, it'll show such as read on the gmail website.

  Either way, I don't have this problem with my second g-mail account.

  Thank you in advance for your help!

  BIS has been receiving a lot of updates for GMail... even a plugin on the BB which is supposed to improve the functionality even further. Unfortunately, I chose to use GMail for my BB, so I don't have direct experience with integrated BIS GMail how would work. But, I would say that, like all things financial, past not a good indicator of what it now takes performance would give any changes that have been for GMail via BIS. ;-)

  It is quite possible that we use 'old BIS' and the other is using 'new BIS' - withdrawal and return duct BIS is required to receive the new "ENCORE" features. But I worry about who's who in your case - and I fear even that I recently saw so many problems with that (and Yahoo as well). If you're brave, you can remove both of the BIS (and, indeed, all the others you have here) and then wait a while... for more simplicity, I say an hour. Then re - integrate them both and see what happens... at least, in this way, they both would be on the latest version of BIS and the functionality would be the same thing (with, of course, the risk being that neither works the way you want!).

  You can consult this KB in case he has something useful:

  • KB18405 Google mail upgraded to BlackBerry Smartphones

  Good luck!

• BlackBerry smartphones work email Acct

  having problems creating my work with Blackberry Enterprise Server email; Model BB 8530.  followed all the steps, enter working e-mail and password, display shows 'communicate with the server"and never goes beyond this point.  My work email receive an email from BB on execution of data between BB and job server.

  After waiting a few minutes, I get an error msg that says: the blackberry enterprise server server did not respond to your activation request.  an error has occurred.

  any suggestions?  Thank you, Steve

  If your carrier doesn't support BES so there is no way around it

• BlackBerry Smartphones SHOWING EMAIL you READ

  I submit my office email to my blackberry, but when I read it on my blackberry I want to show him as read on both email address. is this possible?

  Hi and welcome to the Forums!

  Reconciliation between your BB and your mail server is governed by this KB:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Reconciliation between your mail server and your other e-mail clients will be governed by whatever their capabilities.

  Good luck!

• BlackBerry smartphones compose an email and sms...

  When I compose an e-mail and sms screen blank adapted has two (2) "to:" the for beneficiaries... and 99% of the time my messages go to one person. ". I have to press the delete button to delete a... is there a way to have it only be one?

  Thank you

  Do not remove the second field, if you send the email or sms to one person, goes only to one person, do not delete leave blank.

• BlackBerry Smartphones yahoo email account

  I had to change my password] yahoo.ca which meant I had to revalidate my password on my blackberry.  However, I can not, I get an error message saying my email or my password is invalid, and if it continues to communicate with yahoo.

  What will make that as my email and the password are correct that I can access my account on my computer but not on my phone and I need because it's a business e-mail address.

  What can I do to be able to access my yahoo messages on my phone?

  HELP please.

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • Article ID: KB13799 Unable to integrate a Yahoo! Mail account on the smartphone BlackBerry, BlackBerry PlayBook or smartphone BlackBerry 10

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• Installation application blackBerry Smartphones 9320 email missing Vodafone

  Hi all

  I have a curve 9320 (best phone ever) using 7.1 1319 but can not get working internet mail. Info here any help would be fantastic.

  -Curve 9320; Vodafone UK; Personal SIM; BIS is working like having internet on phone. new combined and had the same problem on the same model/same before the purchase SIM.

  -Email Setup Application appears to be missing

  -Tried to install via Desktop Manager, but cannot download the OS on internet, so impossible to reinstall; downgrade then upgrade again; or install specific app

  -Managed to download a 'leak' configuration of e-mail application, but have not installed correctly.

  Source of this app:

  http://forums.CrackBerry.com/BlackBerry-bold-9780-F219/email-setup-application-can-fixed-633200/?_ga...

  Error I get after installing and phone restarts:

  "untrapped exception."

  java.lang.ClassCastException.

  -J' now uninstalled it

  -Also tried to connect to BIS on Vodafone, that I could do, but adding the account e-mail address here does not insist on it on the phone

  -NB is a "hotmail" email address  I logged on Outlook online (ie. new name for Hotmail) and "enabled the synchronization of POP."  There were other options to set and I've never had to do this in the past.

  Yes, I looked here! -

  http://support.BlackBerry.com/kb/articleDetail?ArticleNumber=000010773

  Seems there are two routes - try to get the installed application and works; and get email works "via the device browser" (don't know exactly what it means the latter).

  Vodafone has failed to return the telephone directories - surprising alone is sufficient.  This seems to be a way out for me.  I have to just get email configuration app works.

  TBH, I think it's the best phone ever made because it has great physical keyboard; long battery life; is not to touch and smooth corners. Little surprised does not I don't see how anyone could afford a new fancy phone every 2 years!

  Don't see how it could be a problem of system of Vodafone/Blackberry as surely several 9320 users using internet messaging with vodafone United Kingdom - some hotmail.

  Looking forward to hear whatever it is, any help would be fantastic!

  Hello and welcome to the community!

  You tried not bad... well way... but here is the key:

  NF64 wrote:

  Vodafone has failed to return the telephone directories - surprising alone is sufficient.  This seems to be a way out for me.  I have to just get email configuration app works.

  It is not a red herring... the Service books are required. Legacy devices BBOS do not have a client application of full e-mail on them, they demand BIS in order to work for the email, and Service on the device books is a requirement for the functionality. Therefore, if Vodafone did not send Service directories, then something is very wrong... but, if the problem is their network, only they can look deep into it. Until the SBs exist on your device, it is useless to try whatever it is about the configuration of e-mail... the SBs are a sine qua non closed.

  Here a very important question that you ask them - is your device model specific fully supported by their network for automatic filling of HRT and service book? No carrier BB support all models... each carrier chooses their subset of models to support on their network. With BBOS legacy, you can use specific models that are fully compatible with the carrier network for the automatic receiving HRT and notebook entries maintenance. Reference:

  • http://support.BlackBerry.com/kb/articleDetail?ArticleNumber=000023393

  If they tell you that your device is not supported by their network, then you're done... inconsistent is not compatible. Period.

  If they tell you that your device is supported by their network, then you will need them to dig deeper and determine why they are not able to send the inputs required to your device. Once again, only they can look deep into their network to determine why this cannot work properly. Nobody here has such access. In addition, only your carrier can escalate your case until BB officially if additional assistance is required... you have no channel to do (well, not for free).

  There are many possibilities as to why it does not work for you... all here, we can do is guess at those. Here are a few possible assumptions:

  1. As noted above, your device is incompatible with their network
  2. Your device is listed as reported lost or stolen
  3. Your device has a BIS account running on another carrier... If so, then Vodafone will not be able to create an account for her in their system of BIS.

  There are other possibilities, but I think you get the drift. What is a key issue for you - how to acquire this device? If there was a camera formerly, numbers 2 or 3 in the list above may be even more possible.

  Good luck and let us know!

• Forgotten blackBerry Smartphones login email and password?

  I forgot the login and the password for my new BB Curve 9300.  When I ask for help with my password, it takes me to a question of password that I also forgot the answer to.

  Hello suesheldon,

  Assuming that you are talking about a BlackBerry ID, you have only a few options.

  1 remember the password / security issues heh.
  2. If you have the original email sent when you created your ID, you can use the link inside to remove the ID email address and create a new.
  3. you can create a new one with a different e-mail address.
  4. you can call your provider and try to climb on BOARD so they can reset your password.

  Hope this helps,
  Euclidics

• BlackBerry Smartphones no email, no BBM

  After I used my Blackberry as a modem to download the files on my laptop (with the blackberry desktop software), I can't send/receive emails and MDB. Everything else works fine, I can also access the internet. It seems that I can't communicate with the Blackberry services.

  When I run a diagnostic test I see activation of data Radio: no and to connect to Blackberry: Abort.

  However, data services are turned on. It's probably a setting somewhere, but I can't.

  Thanks in advance.

  For some reason, it seems that your unit has I been removed from the network. You need to call your phone service provider mobile tech support and see if your plan of BIS data has been removed from your account. Good luck.

• BlackBerry Smartphones duplicate emails

  I have Yahoo mail service.  Any email I receive on Yahoo, I get 2 emails (duplicates) on my Blackberry.  Any ideas what's happening here?  Thanks for any help.

  I see what you're saying.  I've set up another email address, but I do not understand why this address is happening on my main email address.  I guess I'll just delete this 2nd address.  Thanks for your help...