BlackBerry Smartphones constantly to the research or data transfer

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• BlackBerry smartphones disappear when the icons/folders/data of low power - how to recover?

  I bought a "BOLD" 6 days - my first smartphone - there to replace a 4 year old Nokia.

  The installer went well and I associated with several e-mail accounts in the phone.  All the seemend very well until this afternoon when the battery power has fallen sharply, low power icon came and then the screen went white and locked upward.  The phone was on but just sitting on my desk, when he does this.  The phone wouldn't stop or anything once the screen went white.  I plugged in the charger and it is now loaded.

  However, many of the icons on the home page and expanded home page disappeared - messages, all messaging files, browser, call log, etc.  I can't find them anywhere.  In addition, all the e-mail settings for the 4 accounts that have been implemented have disappeared as are all of the messages that had been saved.

  Backups of the messages so I am not concerned to retrieve their content in the phone itself.  However, how can I get the icons back so that I can access the features of the phone?  This is a common occurrence when the battery is low?  Everything seems to happen 40% white screen in 3 hours during which the phone was not on active service in terms of excessive electricity consumption.

  I can't find anything to help in the guide of the user or the site.  Thanks for your comments.

  Hello and welcome on the Blackberry Forums

  Please reset the unit, remove the battery for 30 seconds and install again.

  To optimize the memory and battery read this link

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14320

• Storm blackBerry Smartphones constantly repeats the loading screen! Help, please!

  One minute, he was doing fine, then I pick it up and it is just repeating the loading screen (for example the white background with the black dial of the timer and place) again and again. Y at - it something I can do? I tried reset hard, but nothing! Arghhhhhhhhhhh.

  Oh no, my phone would not do anything except the initial loading screen after a hard reset. At the end I had to update without backup all my stuff so I lost a LOT of things, but it's now runnign less time there never... so I guess it was my phone just say mew that it takes a little update or something. But thank you

• BlackBerry smartphones, what is the best way to transfer contacts from a Nokia 6300 to the storm

  I have a lot of contacts with the various details other than phone numbers, e-mail addresses and personal addresses on my Nokia 6300.

  What is the easiest way to get all this information on my Storm?

  Thanks in advance for your help

  Hello.. Thanks for your help.  I downloaded Nokia contacts in Outlook... did some housekeeping on the data and then loaded into the storm via Desktop Manager... done finally lol

  Thanks again for your help

• can xp support a flow rate of 50 MB/s - is there a limit to the speed of data transfer, it can support?

  can xp support a flow rate of 50 MB/s - is there a limit to the speed of data transfer, it can support?

  I have a 50 MB/s via fiber optic connection and it works fine under XP.

  Steve

• BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

  Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

  The only option is to set up the email through the activation of the company.

  I have a data plan from my provider Blckberry

  I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

  Configuration of e-mail icon only gives the ability to configure one enable a business account

  Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

  Any ideas?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones cannot lock the phone through blackberry ID

  Hello

  I take a phone of my coleague who has left the company. For some reason, I can't able to connect on the phone. Firstly I didn't at first, the password of my coleague ex, I went online and changed the password. However, when I want to connect with my new password to unlock the phone, I have this message:

  "You have exceeded the number of attempts to connect.

  For security reasons, you have been locked for 15 minutes. "Click on forgotten password if you need create a new password.

  But after 15 minutes and try again, the message... helpppp

  You try the BlackBerryID, or the security password, on the device?

  It looks like the BlackBerryID if you are locked out for 15 minutes.

  A wrong entered security password would give you only a message something like «wrong password 2/10»

  Then, to change the BBID of this device and make it 'your own' device, you'll need to do a wipe of the device security. This will delete all the data in personal, contacts, calendar, etc. and restore the State of the plant basically.

  Read this: BlackBerry smartphone must be wiped before transferring the property Security

• PROCESS of RESTARTING of blackBerry Smartphones IS at the point of DEATH

  I tried to reboot my device by removing the battery and reinsert. The restart process gets to about 60% of the way through and then stops. On the screen, the white line, showing the progress extends just to the right of the touchpad with about 1 cm to complete.  I tried to connect to the Fund Manager, but it does not detect the phone in this State. Any ideas. Can it be linked to the level of battery power?  Clearly a software problem. Is it possible to go beyond this crash?

  Hello DPSL

  Welcome to the Forums of the BlackBerry Support

  Please try to start your machine in Safe Mode, if you are able to start and then connect your device and run office software, first make a backup, then you should try to charge your device OS.

  KB17877 : How to start in Safe Mode BlackBerry smartphone

   

  If your device doesn't Boot to safe mode, then you must follow this Knowledge Base to reload the operating system:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  If you have an old backup you can restore your data back, because this method will remove the data from your device.

• Missing language of blackBerry Smartphones entries on the Blackberry Curve 9300

  Hello

  I lived a few problems with my Blackberry Curve 9300 (very slow and low application memory, etc.) and so I decided to restore the factory settings. After that, I restored my backup file but when I finished the configuration and tried to change the input language, the Portuguese file was missing (I only have English and English WE available).

  I have instaled the firware once tried to restore a backup completed yet another, but nothing has worked so far.

  You have any other suggestions? I am really annoyed at this...

  Thank you very much

  Vanessa

  Hello

  From your post, I can't say whether you have followed all the necessary procedures. Therefore, you might need, some, or none of this...

  Language support on a BB is a combination of:

  1. Installation on your BB, a bundle of BONES which includes the language of your choice
  2. Including, in this installation, the language you want (two locations, I recall)
  3. Activation, on the BB, the language of your choice

  So, please, start here... it's how you choose the package operating system appropriate for your needs:

  • KB05305 Location of support for BlackBerry smartphones

  Then choose your package via this Portal:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Then, from a PC, you can install any compatible OS package (for example, for your BB model number) to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Don't forget ICT the boxes on the screen to select components to install, ALL those relating to the language of your choice

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Will "BOLD" synchronize my PC data?

  I have been lent a Bold 9780.  How I put it up to do the following please? I don't mind not designated a manual. I'm looking for documentation now...

  Sychronisé MS Outlook data

  (1) tasks

  (2) calendar

  (3) contacts

  (4) OneNote (would be nice)

  Synchronize data other

  (5) files

  Can the "BOLD" display these?

  (a) Word and Excel documents

  (b) PDF files

  (c) GBP.

  If the phone is reset and synced, reminders in circulation re-are they?

  Hello

  These articles may be useful in your quest:

  • KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer
  • KB12268 Support for synchronization for BlackBerry Desktop Software for Windows
  • KB11879 What is the mass storage mode
  • KB23450 Copy documents to a BlackBerry smartphone using mass storage Mode
  • KB29523 How to manually transfer files between a BlackBerry smart phone and a Windows computer
  • KB23443 How to enable the Documents To Go Premium Edition for BlackBerry
  • KB15253 Supported attachments in BlackBerry Internet Service native file format

  So, please start with those and then come back with clarification you need.

  Good luck!

• BlackBerry smartphones stuck in the Middle when I try to update my device

  Hello

  I have blackberry bold 9790 my software bundle 7.0 2254 I was trying to update 7.1.0.2039

  so when the unit start back up it stuck in the middle and now I can't use my blackberry or make calls

  Please advice what should I do?

  However, I tried to remove the battary and put it again but its also show that

  

  Hi abucci1990

  Do you have a previous backup of your device, because to recover your device from this current situation you lose data within your device, try the steps to recover your device from this current situation:

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!

• Frozen BlackBerry Smartphones after typing the password (). Help!

  

  Any ideas before making a hard reset?

  Last night, my Blackberry is not completely unblock after as I type my password. I type the right password and press ENTER, the password input section darkens (or it will stay on the "Enter Password" screen and seem to freeze). (If I type the wrong password it just invites me again, so I know I type the password). This is according to that multiple battery pulls.

  Sometimes, after you type the password, I can hold the blackberry button and it will bring to the top of the box that allows me to BBM, browser, homescreen, etc and I can "switch" to this program, but there is a sort of shadow frozen area enter the password on the app that never I going to and I can't use the keyboard or the trackball in these applications.

  This "box of jelly ' prevents me from using any application on my BB!

  I CAN receive calls. Barely. I can only make calls if I remove the battery and only unlock the phone and go to the option to purchase the place.

  I upgraded to OS 5 a week ago and until last night, things were fine. I hear my BB when it receives messages (work tones) or txt etc, but cannot read anything due to the lock!

  The only suspect is Google Talk, I have installed two days ago and seemed to be hogging resources and drain the battery, however the phone worked well for about a day with it on. Google Talk is perhaps run at startup and hang up things? I doubt it, but it is full disclosure.

  I also, pulled battery and removed the micro-sd card to see if it had an effect - unfortunately nothing helped.

  An analogy I can think of it is as if Windows Explorer is blocked, but everything else works.

  THOUGHTS?

  Try this:

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Try UNclicking the Google Talk application and remove the device and we'll see if that is the question.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

• BlackBerry Smartphones icons at the top of the home screen, life and the battery cover bar disappeared. How to make a comeback?

  The icons at the top of the home screen, life and the battery cover bar disappeared.  How to make a comeback?

  as well as the name of wi - fi network.   They are all gone.  I don't know how this has happened and I can't find a way to get back them.  Any help would be appreciated.

  I found the problem.  The new installation of BlackBerry Protect caused the time and date and other above disappearing icons.  I have since deleted the application and everything was restored.

  Thank you for looking into this.

• BlackBerry Smartphones flushed down the toilet - everything works except the speaker...

  Hi, hope someone can help you.

  As the title suggests, I emptied my phone down the loo (it was an accident), but now everything works perfectly, but I have no sound.

  Thus, no ringing and I checked the music & who doesn't work or the other.  I guess something has fried, does anyone have suggestions?

  Thank you very much.

  How long has been parched? Probably not enough, something like that REQUIRES 4-5 full days, no battery, no checked during the process and left in rice dry throughout the period.

  The application of device using Self Test on the BlackBerry smartphone can provide additional diagnostic information to help identify the problem, see KB16037