BlackBerry Smartphones curver 9220 trackpad not working not

Hello

My blackberry 9220 phone trackpad works do not, I can not use the trackpad for up-down, left-right, kindly help? Please

Even I have tried many time to turn off the phone and remove the battary and reconnect... also I tried to restart 2 - 3 times, but still no luck to solve trackpad... waiting for you to answer as soon as possible.

I did also the testing process, it is very difficult to use blackberry without trackball, my life right, work up-down function cannt... Please help team support blackberry

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones 9900 No. trackpad, not applications

    Hi all

    almost 2 weeks ago, I got my Bold 9900.

    the first week, everything was fine. But now I can't use the Trackpad th, I usually, scrolling or navigate does not altougth I hear the sound of scrolling. the Blackberry App World I have installed 3 times already isn't on the phone, and when I try to install it again, I get the message that it is already on the phone.

    A check with the as suggested self-diagnosis test application was not possible, because this application was not on my phone

    I tried to reinstall the OS (all I found was version 7.0.0) but this does not solve the problems. An update announced 7.1. is not possible through desktop software because I get the message "No updates available", via the updatemanager in the phone is not possible because of lack of Wi - Fi.

    Hello

    Thank you! To manually update all what you need is a PC, a USB cable and active Internet connection to download the OS pack fior your phone model. If you have please try these steps:

    1. find your carrier and download the operating system you want to leave here, BlackBerry software download Site

    • (Make sure you download for the same model you have)

    2. double-click on the file downloaded to install it on your PC

    3. download and install the latest version of BlackBerry desktop by BlackBerry desktop software software

    • Then using software office perform your full backup of your device.

    4. search for your C: drive for any file Vendor.xml and delete them, there may be one or two vendor.xml (on your PC, change your records option to show hidden files / folders):

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\Windows UserName\AppData\Roaming\Research in Motion\BlackBerry\Loader XML

    5. go into C:\Program Files Research In Motion\AppLoader. (For Vista or Windows 7 64-bit, the path will be C: > Program Files x 86 > common files > Research In Motion > AppLoader) double-click on Loader.exe.

    Update will continue then after Installation of the new OS restore your backup using BlackBerry desktop

    Software.

    To install BlackBerry App World you use BlackBerry browser and access www.blackberry.com/appworld/download and download the most recent version, if you feel any problem with him then we do know.

    Good luck.

  • BlackBerry Smartphones BB Appworld will not work

    Hello

    My Appworld recently stop working.  I removed it, updates downloaded BB and download Appworld yet - still does not work.

    When I try to click on the links to Appworld I can't do on my phone.

    Anyone have any ideas?

    Thank you!

    tanorstrem wrote:

    When the BB is back I went to Appworld icon and clicked on it.  Nothing happened.

    If you've forgotten anything and it's really the symptom, then please consider these attempts...

    If you have PayPal with your AppWorld account, then please check your PayPal - log in since a PC/browser and make sure that the credentials you use it are identical to those that allows you to connect to MyWorld. Also make sure you have set to PayPal all credit cards, are current and valid... we learned that if there is No linked to your account credit card PayPal which is not valid for some reason any (for example, expired), it will prevent the AppWorld purchases finished, even if this isn't the source of funding. In addition, there must be at least a (valid) credit card attached to the PayPal account.

    We also heard from some users who report that create a whole new PayPal account somehow corrects things and allows them to make purchases. I don't know why this works, but there are reports it does.

    In addition, you can try this sequence:

    (1) to remove from your BB AppWorld

    • KB10040 How to view or delete applications on a BlackBerry smartphone
    • He asks to restart the BB,

    (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

    3) install a new copy of AppWorld (on your BB)

    (4) restart another Batt-sweater

    (5) see if it works now.

    See you soon!

  • BROWSER blackBerry smartphones don't DO NOT WORK

    This is getting quite frustrating. I get that cannot connect to the server, please try again error and it takes forever to get even the google home page to load. What should I do?

    OK thanks... you came very close to what I need... except just saying 'mistake' in regard to music downloads... but, any...

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you need to get in touch with your service provider and insist that they honor the formal support that they are contractually required to provide you with. Do not let you fob before having 100% solved the situation. If they tell you to contact RIM, don't let them not on the hook, then either... insist that they tell you exactly how you should contact RIM. If they say anything OTHER that they will increase you rim (for example, if they tell you to independently seek the support of the RIM), and then accept it. Only through an escalation of your service provider can you receive all official support from RIM.

    Looks like they have made significant changes to their network... and they must ensure that their paying customers will continue to receive the services that they pay.

    Good luck!

  • BlackBerry Smartphones network connections do not work.

    No idea where to post this move where he is headed if there is somewhere else. but basically my ball is broken on my blackberry (Pearl) and I can not click with her, so I use the low-key entry right. and so today my Mobile network will not work.  I'm going on manage the connections and try clicking on mobile network on and it won't turn only my blue tooth made. does anyone have a solution to my problem let me text and call because well, now I don't have this service so that never. Message from me.

    Welcome to the kasketeo support forums,

    Try to reset the device by removing the battery for 30 seconds and replace it. After restarting the device to see if you can check the Mobile network. You can also check/uncheck the option by pressing the SPACEBAR at the bottom of the unit.

  • BlackBerry Smartphones my "BOLD" does not work from... Help, please

    Hello, I have a Blackberry 9000 "BOLD" device. last day, when I changed my SIM card & put the battery on the starting point, is not starting at all.

    When I put the battery, the red light is on during approximately 10 seconds (without flashing, right now) then after a few seconds the white screen comes with the loading circle... and then set turns off and the red lights again.

    Its like light - red > white screen > light > white screen >...

    I tried many times, but it does not solve. I removed the battery for hours more, also same result. I connect it to the pc with USB, but it does not and PC also does not find the device. BlackBerry Desktop Manager failed to connect with him. How to fix it... Please help me... I have a lot of data in it. In any case, I have to start for once...

    The red light still flashes? Do you see anything on the screen?

    Try to reload the software on the BlackBerry using the article below.

    KB10144 - how to force detect the BlackBerry smartphone using the Application Loader

    Thank you

  • BlackBerry Smartphones Track Pad doesn't work do not at all

    Hello

    I am trying to trouble shoot a Blackberry Torch (9800). The trackpad stopped working and I can't get it working again. Do you usually, rebooted, removed the battery, etc.

    If anyone has had the same problem or know a solution?

    GF

    Thanks for trying. I guess I'll have to take in to the dealer for warranty repair.

    GF

  • BlackBerry Smartphones lock button does not work after update

    Since the last update on my Blackberry Bold 9780 the 'lock' button no longer works.  How to solve this?

    You can try without decommissioning of your BlackBerry smartphone to the previous version to test it for me?

    Plug your smart phone BlackBerry on your PC and then launch the BlackBerry Desktop Software.  Before you do anything that this, backup your device.  Then click on the device and then update.  Choose see other Versions in the pop up screen then choose 6.0.0.461 from the list.

    If you can try this when you have the opportunity, so I would like to know if the lock button works, it will be useful in the diagnosis, be it a bug of software or a physical problem with the device.  You can let me know the results.

    Thank you!

  • BlackBerry Smartphones 9320 SMS is not received

    Recently (for the last month or almost) my curve blackberry 9320 received no texts, I do not think a lot that I use my BBM more than I text so I just thought that people were not to contact me, but then I asked someone text me, I saw that they sent and he had delivered, but my phone has never notified me of the received message I went into the folder of text messages, and nothing is found, the text I had just been sent, I can send text easily and they are delivered successfully to others but I can not just receive texts, I even texted me (Sad I know), but the phone said they had delivered but I never received them I tried battery pull, pull out my card sim for a while (30 minutes) and then to restart my phone, nothing... It's weird because I've never had this problem before.

    I contacted my service provider and this has baffled them also because they could not help and did not know what it is, has anyone here ever had this problem?

    Hey Curt7946,

    Welcome to BlackBerry Support Community Forums.

    You can either the firewall is enabled on the BlackBerry smartphone, click the Options icon > click Security > firewall > is selected text Messages?

    Thank you.

  • Length of blackBerry Smartphones to the voice note, auto cut to 90 seconds!

    It was fine on my curve, but now I have a Bold 9780 and notes voice cut off after 90 seconds, how to record a voice note longer?

    It's probably a setting within the voice Notes app itself... When you have this opening, press on the and select Options, settings or whatever it might be. There should be a place to specify the storage location of the recorded notes.

    Sorry, but I don't have your exact model to try with... so you'll need to dig a little to find it. If you provide your exact model number and level of the OS, I have a simulator that I can run to see if I can reproduce the steps... but, what you said is 'Bold 9780"to the top, but no mention of the level of your operating system:

    • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

    Good luck!

  • BlackBerry Smartphones Gmail IMAP is not really IMAP

    Just create an account Gmail Gmail specifications. Everything seems to work in the direction of the BB to Gmail, such as messages deleted on BB are deleted on the Gmail server and status message reading. But it does not work the other way. Read or delete mail on the server of Gmail does not reflect on my BB. Is it the way it should work? If this is the case, is it really different from the way POP work?

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB17407&sliceId=1&docTy...

    Access Gmail via IMAP webmail account provides the following benefits to the BlackBerry Internet Service subscribers:

    • Elimination of the e-mail messages sent to appearing as received e-mail messages in the list of messages on the BlackBerry smartphone. For more information, see KB10332.
    • One-way, synchronization from the BlackBerry smartphone to the Gmail webmail account, read and not read status, items, sent and deleted items
  • E-mail blackBerry Smartphones Outlook and BB not wireless sync. The BES.

    Hello

    I recently changed from seven years of Windows Mobile to BB. I am on a BES and the changes I make on the prospects to your desktop or Blackberry (Bold) are not synchronization in both directions. It's frustrating. My COMPUTER helpdesk advised me to "clean up" the BB a couple of times and we did it. Also my manager office of BB is not configured for synchronization as by their advisor who they explain everything is wireless.

    It of frustrating and makes me think how it was easy with Windows mobile. Help, please.

    Thank you.

    Your BES admins should work on the issue of synchronization.

    For the issue of the separate boxes of Messages, see this...

    By default, BES email is made only in posts emails BIS icon/App are placed in their own icons, but they are still contained in the main Messages application. This is how it works by default. It is not redundant - rather, think that Messages like the Tote place, with the BIS independent icons being a filter, traction (from message) to them only messages that relate to them... but if you act on an e-mail (read, delete, etc.) in one, the change will be reflected in the other.

    Your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.

    • KB15003 How to create an icon on the BlackBerry smartphone to BlackBerry Enterprise Server messages

    Or you can get the application to empower BES Inbox. This solution costs (per user), but does not require a change at the server level and affects only a single user.

    Neither solution would do anything on Messages - will continue to contain what it contains today. All they will do is activate an additional icon on your home screen that is a filter for your BES emails only. You can hide or move the Messages icon/app out of the way, but beware - there are more that just the emails that arrive in Messages... it will come a day when you have a new message indicator and only by digging through Messages that you will be able to find this message.

    Or, if you have the correct device OS version (I know for sure it works on 5.0.0.32 8 of the storm), the device gives you options for what to display in Messages and you can remove BIS email accounts.

    I hope this helps explain how it all works!

    Good luck!

  • Database of blackBerry Smartphones the address book not available for synchronization

    ... "For help to resolve this problem, refer to KB19454 in the Knowledge Base of Blackberry Desktop Manager".

    I did, and it says this:

    Cause 1: the BlackBerry smartphone does not contain the PIM application you are trying to synchronize with. For example, the screenshot above error has occurred as a result of the application of tasks is not installed on the BlackBerry smartphone.

    Then, of course the BlackBerry has the address book app installed, and if it wasn't the cause.  I followed some of the sons of other related expenses and came up with nothing.

    I synced before - first time that successfully, this worked great, the second time that he kept failing, so I changed the setting to REPLACE my address book on the BlackBerry each sync, who has worked several times, and now this.

    GRRRR... of ideas?

    Worked like a champ, with the only exception to the process.  When I looked at my address book to the end, he had more than one entry for each record.  So I went back to the process, but this time, before you reconnect and resynchronize, I deleted manually additional entries - for some reason, they were still there, even though I "erased" address book information!  I'm guessing that these entries were originally a part of the problem.  Anyway, once deleted I've reconnected, resynced ' by replacing ' content of the BB for the address book - and now I have great 2-way synchronization job. "  Thank you!

  • Encryption of blackBerry Smartphones memory devices does not turn off

    I want to use blackberry protect but since I got my phone there a small lock next to the checkbox to disable encryption so I can't turn it off. I upraged to os7.1, but the problem remains. Can someone help me?

    Hello and welcome to the community!

    I'm not sure about the correlation between the encryption and the BB Protect... you jumped from one to another at whiplash speed in your post... do not understand.

    But, nevertheless, if encryption is active and locked, then the most likely answer is that your device has a COMPUTER Board policy that requires encryption is active. You can check the existence of a COMPUTER policy via this method:

    • KB30076 How to check for an it on a BlackBerry smartphone policy

    If you're on BES through your company or otherwise, you have to stop now and talk to your BES admins, because they are in control of it on your device policy.

    If you are not on BES, then somehow you got a device that once stood on BES, and who gave you sanitized it not properly before give you the device. You can now clean, but it will be totally destructive. Therefore, please begin by reviewing the Backup link in my sig auto on this post and make sure you have a full and complete backup.

    Once you have a backup, you can do this to clean your BB of the it policy:

    • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

    Subsequently, when you restore, DO NOT make a full restore... rather just do a selective restore of the databases you need (e.g., contacts, calendar, messages, etc.) and more precisely to avoid any database that have nothing to with COMPUTER policy, business, etc.. If you restore those, they will dutifully restore COMPUTER policy and you will be right back where you started.

    Good luck!

  • BlackBerry smartphone App world does not start

    BB App world worked very well until I update to the latest version.

    Now, when I click the icon, it does not start. No error message. And when I go into "change request", I can see, but nothing when you click on it.

    I removed it, downloaded again, restarting the device (BB curve), still does not work.

    Someone has an idea for me?

    Thank you

    are that:

    http://Santo.Asia/repository/BB-file/BlackBerryAppWorld.3.0.1.29.OS6/appworld.jad

    Good luck!

Maybe you are looking for