BlackBerry Smartphones device date and time will not

I have a BB Torch 9860. Unit date and time is wrong, but I can't change it because the icon in the panel display and controls, update is marked with a lock symbol auto. Also the Auto update time zone: display the prompt with a lock symbol. Network time is correct. Can anyone help with this please. Thank you

Sounds like policy. If this device is on a BES and controlled at least partially from your employer, you need to talk to your employer or your employer, IT people. If it is under your full control and of your device, then there is no problem in removing a COMPUTER policy.

See http://www.blackberry.com/btsc/KB30076

If you have a COMPUTER policy, see http://www.blackberry.com/btsc/KB14202

Tags: BlackBerry Smartphones

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