BlackBerry Smartphones device update to v5.0 froze restart the phone

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• BlackBerry smartphone app update will not be installed. install the old version.

  I am trying to install an update to an app from appworld and I continue to have the old version installed not a new one.

  How can I work around this. BTW, it's a paid app, and the people who got to crackberry have not all wrong.

  BillJ

  I tried to install the app from appworld on my phone app. and it would just reinstall the version on the app that was there. There was an update of the application if you searched FRO the app themselves as the current version, but when I downloaded and tried to install it, it would install the previous version. Hense the post.  In the meantime, I went to appworld on my pc and pulled up to the app and it showed the correct version ther so I dl by using the QR Code the phone installed the old version AGAIN!  It was after several reboots uninstall install ect.  Well the last time I returned to my world on appworld on the phone and here when I clicked on the application, it has shown that an update is available for the version that I had just dl less than 5 min prior. The phone have not installed the new version, he installed former and placed the new in the updated Guide. I ran the update and everything is working normally.

  I've been a beta tester of this app, so I knew how to work the thing. Also I was in corenspondence with the proponent during all of this also. Being that I had also paid for it didn't help my mood when he wasn't working.

  So to summarize all is well in Mudville.

  I guess it could be a bug? I've been known to find things or be the first to find something strange on. It happens fairly regularly to work, just today, I found a.

• BlackBerry Smartphones Priv autorotation setting returns to portrait when the phone is turned off

  I like to keep the orientation of the phone to turn but will not hold the adjustment.  I change the setting for automatic rotation whenever I turn on the camera, but once I got disabling the phone setting goes back to the Portrait.  I have other Android devices, and I have a Z10 and Q10 and never had to put auto-rotation once.  I've been foolling around during almost two weeks now with the support of BB and all I get is an evasive.  (They answer as I am stupid and do not know the difference between the two icons.)  I changed the quick setting of parameters and display, it always comes back to portrait when the phone is off.  Does anyone have ideas on this?

  Hmmm... Well, I don't remember what is happening for me with this exact same build. All I can do is recommend you try again with formal support... something is wrong if she does that.

  Or, if you don't want to talk to them, another thing, you could try the BBVE app, to see if he can identify any problems:

  • http://support.BlackBerry.com/kb/articleDetail?articleNumber=000035973&language=English

  Otherwise, this has always been like that? If this isn't the case, then what has changed just before everything started? A new application? An update of a certain type? Something else? Think very carefully that the smallest thing could be causal.

  In addition, the only thing I can recommend is a reload of the OS, using what I call the "skeleton" procedure, in an attempt to circumscribe the precise causal element:

  1. Via the autoloader, load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  Good luck and let us know!

• BlackBerry Smartphones does not display missed calls if on the phone to someone else?

  My 9000 blcakberry tell me if I had a missed call, if I'm on the phone with someone else... can it be resolved?

  Thank you

  Firstly, you will need to inquire of your operator if you have the "Call waiting" feature, brought into service on your account.

  On your device, press the green line to enter the call log > Menu key > call waiting. What do you see here?

  On your camera too, always in the call log, press Menu > Call Logging > and see if the missed calls is checked. Do it and save.

• BlackBerry Smartphones POST UPDATE PROBLEM: calendar data saved in the file "pi". WTF? Help!

  Hi people.  Upgrading wireless was excrutiatingly long. I cancelled it and the update via the Fund Manager was less than 9 minutes.  However... None of my calendar items were restored.  The system says that they were saved in a "PI" file in my documents.

  How to restore these data?

  Connect your phone to the PC, open DM and go to backup/restore then restore and navigate to the My Documents folder and find the file named .ipd LoaderBackup-(2009-05-31), must then restore your data, but I do not know if your third-party applications will be restored.

• BlackBerry smartphone how to install manually a cert on the phone

  I've seen some KB13355, which is not much help.  It indicates that you can manually import a cert that is received on the phone via emnail, but I can't find how to do this.  We do not want our users to install if possible Office Manager.  I checked the users guide and searched the RIM support site but can't seem to find instructions on how to manually import the cert.

  Thank you

  OK - I just tried a test... try this.

  On the BB, open an email containing the attachment .cer. Scroll down to the bottom of the message and find the link to the cert downstairs (not the 'Annex 1' above). Highlight, then click on the BBKey. Select the certificate to recover (you might need to open the full menu). Then BBKey again and select view certificate... which should show you even more options. Unfortunately, I cannot completely validate the installation process that I already have the cert installed on mine I need, so he told me to go ahead would not be good because what I installed is newer than what I display.

  Let us know how it goes. (I agree - I thought that it would be simpler!)

• Possibility of blackBerry Smartphones to have some number of rings when the phone is "off" or "quiet"?

  When I turn my phone 'off' or 'calm' ring, I'd love to be able to program the phone for that comes from any call from my wife, while all other ring at all.  Any way to do it?  Thank you

  When your phone is 'off' no call will happen, but you can have the ringtone and following will continue to apply.

  When the profile is defined for you calm down can have important calls pass: scroll to profiles > click on > scroll down > advanced > scroll down for important calls > touch menu > you can create a new exception or use the s 'important call' a > edit > add a contact in the top bar, for example, your wife, you can also choose a ringtone custom for important calls.  Now, even if the phone is set to silent or vibrate, the important call will ring through.

  Hope this helps you.

• BlackBerry smartphones turn off delivery of e-mail to the phone

  I'll be traveling abroad and I don't want my email automatically sent to my phone because I think I'm going to incurr expenses. Anyway to turn off the automatic email on phone delivery other than to put it to sleep?

  Figured it out!

  To disable email and web in roaming:

  * MOBILE NETWORK

  * DATA SERVICES on OFF IN ROAMING

  * SAVE

• BlackBerry Smartphones no noise when it is connected to the phone calls

  Hi all, had my first BB (a curve) Monday.  Twice now that I composed a call, he connected and I can't hear can their phone ring or hear the voice at the other end, and we hear my voice.  (I know it's connected, because one of the calls was to my son when he was next to me)!  Whenever I went in contacts to make the connection... once it worked the second time, there was still no sound.  This morning I got a call and it's the same thing.  It's almost as if the phone is cut in two ways.  I double checked my settings and Yes, the volume has increased and the mute was off. I talked to other users that I work with and none had this problem.  Have I not a simple wrong value or the BB has a few questions?

  Thank you

  I have Verizon as well.  I decided that if she continues to do I will resume.  I don't want to have to remove the battery for a question like this one often!

• BlackBerry Smartphones My Desktop Manager does not connect to the phone

  the manager crashes just on the connection. I tried to restart and reinstall the app and nothing helps.

  Can someone help me please?

  Help us help you... Please provide details. What Mac? OPERATING SYSTEM? What BB?

• BlackBerry Smartphones my caller ID is not visible on the phone of receivers

  When I call someone, my number is not visible on the phone receivers. I have enabled Caller ID, but it does not always show.

  I have a Bold 9000.

  Any suggestions how to solve this problem?

  Hiya!

  Does show anything at all? or just "Unknown"?

  You said that you check what ID caller is activated?

  Phone key > Menu key > options > General options > Show My Number is set to 'Yes' and limit my identity is set to 'network '?

• BlackBerry smartphones can not verify my blacberry id - enter the username associated with this phone - ARGH!

  I just got my blackberry a few days ago and it makes me nuts trying to get this set up. I'm pretty tech savy, but not when it comes to this phone.

  I created an account via blackberry, but then I could not for the life of me remember the password I put on it. So, which became a nightmare and I ended up deleting this account and set up a new through the computer.

  Now, every time I try and connect to this, as the app world to try to put things in place and not - I get the error message "enter the username associated with this smartphone.

  So I enter the new name of user and password I put in place and it works so of course I tried to get all blackberry programs set up on my computer and connect the phone to my computer - but my house is a deadband for cells - so I can't do set up because I can not access my "data plan" in my house.

  I recorded my phone, I have taken the battery all that fun stuff - but it's still not working! That makes me BONKERS - I can not set up email, bbm anything because I can't access my account - ARGH! I really hope that someone can help you.

  No doubt because I posted this - my friend that I couldn't reach finally called me and told me to do a security wipe and then start again. It WORKED! So if anyone has this problem, just try to do a wipe

• Device appears to be offline. Restarting the device can solve the problem.

  With Flash Builder 4.7 and Flex SDK 4.6 with AIR SDK 3.6 after my Google Nexus 10 updated to Android 4.2.2 I now get this error when you attempt to start the unit to Flash Builder:

  Device appears to be offline. Restarting the device can solve the problem.

  He showed not installed Adobe AIR so I uninstalled the device and which does not solve anything. I've tried everything. Restart the device. Restart Flash Builder. Restart Windows. Nothing helps.

  Someone knows how to fix this?

  Same boat,

  of \android-sdk\platform-tools

  Copy the files of theses: adb.exe, AdbWinApi.dll, AdbWinUsbApi.dll, aapt.exe and dx.jar (under lib rep)

  and paste into \lib\android\bin

  To check, type cmd

  $ adb.exe version, you should have instead of 1.0.26 1.0.31

  This is!

• BlackBerry smartphones how update my device from v4.6.1.314 to v5.0?

  I have a blackberry 8520 also and I find it impossible to update. I currently have v4.6.1.314 and my friends were able to update their version 5.0 using the same smartphone. Can you help me? It is said there is no update available when I put it in the computer or do it manually through the phones me.

  Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.

  https://www.BlackBerry.com/downloads/entry.do?code=D840CC5D906C3E9C84374C8919D2074E

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• Update blackBerry Smartphones / Device Manager issue

  Hey guys, I have a problem.

  I recently acquired a Blackberry 8330 and let me start by saying this: it's one of the best machines I've ever held. It is simply amazing.

  I installed the Device Manager and have been using it without any problem. Then, I went and did an update wireless with my phone, the upgrade of the OS. Since I did this, however, the Manager has recently stopped recognizing my device - my computer recognizes him again, as he charges when it is plugged in and I can always access to the hard drive, but for some reason, I cannot use the Device Manager to do anything - down, States in the Device Manager there is no trendy Black Berry as shown by the 'None' exposed next to the Pin number.

  What can I do? I really need to access blackberry via the Device Manager. Someone, please help > _

  Things I've tried:

  -Restart the Blackberry (both by pressing the red button and pull the battery and re insert)

  -Update the device to the more recent version Manager

  -The latest version is uninstalled, then download and install the version provided with the blackberry (4.2)

  I noticed that the CD that came with the device itself does not contain the most recent edition of the Device Manager, if that means anything. It's just weird that the Device Manager has stopped working after I upgraded. Currently, my OS is V4.5.0.175. I've recently updated both my 8310 Black Berry - same question parents. Before, I could access it via Device Manager. Now, I can't. Please help me!

  -Santos

  Ahhhh Yes... interesting... try these:

  Here is the list of troubleshooting atricles... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these.

  I hope that something it is useful!

  See you soon!