BlackBerry Smartphones difference between EDGE and 3G with a BB symbol next to him? When do they appear?

Hello

I am new user of BB 9360. I activated a BIS plan. Now when I turn on 3G optional Mobile 3 G network on top with a BB symbol next to him get but when I turn on 2 G instead of 3 G Mobile network I get written EDGE the high right referring to the page.

So, that means?

Again, I am able to properly set up my e-mail account and getting the push-mail service but the App World, Facebook App BBM works not despite a BIS plan that supports the foregoing.

Please give a solution.

Hello and welcome to the community!

sanjoyshaw wrote:

I am new user of BB 9360. I activated a BIS plan. Now when I turn on 3G optional Mobile 3 G network on top with a BB symbol next to him get but when I turn on 2 G instead of 3 G Mobile network I get written EDGE the high right referring to the page.

So, that means?

KB02334 Indicators of State of network of networks GSM/GPRS/EDGE / 3G / 4G

sanjoyshaw wrote:

Again, I am able to properly set up my e-mail account and getting the push-mail service but the App World, Facebook App BBM works not despite a BIS plan that supports the foregoing.

With a strong carrier network (for example, not WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

(1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

(2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

(3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

Good luck!

Tags: BlackBerry Smartphones

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