BlackBerry Smartphones DM retains fatal errroring downloading the modules.

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• BlackBerry smartphones, I need help to download the new updated jour.03... something is weird...

  If some of you know how to do that, maybe u can you help me out?...

  I downloaded the jour.03 from the Crackberry site updated.   I saved it on my desktop.

  -J' open the downloaded file that has been saved on my desktop and click on 'Run' then chose my language...

  -then is asked me if I wanted to repair or remove BB device softwear and I hit the NEXT...

  -Then, I hit finish, but no office maneger mounted on its own so I opened it myself.

  -Phone was looking for updates and says no update is available for my phone. ???

  I've been messing around with this for seriously almost 4 hours to try to understand and I have to be brain dead or something, but I can't understand what I'm doing wrong...

  Help me if you know how please

  You mean the version.83.

  mjbesen310 wrote:

  -then is asked me if I wanted to repair or remove BB device softwear and I hit the NEXT...

  So, did you say to repair or remove?

  try to install new OS le.83.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  The process takes about 45 minutes to an hour depending on the amount of data you need to back up and restore during the process. Once he did load the new OS, it will reboot (it may do it twice during the entire process.) You will see a white screen with a hourglass up to 20 minutes at a time while the DM says "waiting for initialization."
  If, for any reason, you end up with a white screen with small icons and the number 507, simply reconnect to the PC and run Loader.exe again and it should load the operating system on the device.

  Good luck.

• Why my blackberry used blackBerry Smartphones allow me to connect to the wifi no checkmark?

  My blackberry 8520 curve does not connect to the wifi and there is a whitedash in the area, whereas it should be a green check mark...

  I have airtel connection wi - fi and router DIgisol instead of my house...

  Hello

  Read these articles and see if they apply.

  Thank you

  Bifocals

  KB03892 Differences in browsers on the BlackBerry smartphone

  Includes a video describing the different browsers and contains the following links to correct this information, see:

  • KB11678 The BlackBerry smartphone user cannot connect to the Internet with the BlackBerry smartphone.
  • KB03710 The Internet browser icon does not appear on the BlackBerry smartphone.
  • KB12971 The BlackBerry smartphone user is unable to display a specific web page using the Internet browser.

• By clicking on add to Firefox to download the module anything if you do not click the button install?

  By clicking on add to Firefox to download the module anything if you do not click the button install?

  Clearing history removes nothing downloaded?

  Files can still be in the cache memory or disk if you do not install the extension.

  You can probably use clear recent history to remove the last hour, if you want to remove these files.

  • https://support.Mozilla.com/kb/clear+recent+history

• BlackBerry smartphone App world works, but when the applications are downloaded they do not work... Help!

  Hi I have a blackberry curve.

  My balckberry app world works perfectly find allows me to download anything works very well. But BBM and facebook apps don't work or any other app that I download does not work. Please help me I need my bbm for businesses and personal uses. Thank you

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should talk to your provider of official support and to ensure that you are subscribed to a data plan which is sufficient to enable the services you want:

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  Good luck!

• BlackBerry smartphones Add Contact Pro app - download problem

  Hi all

  I have the BB 8520 curve. Last week I bought 'Add Contact Pro' on Blackberry app World. After purchase and during the download I received an error and stopped the whole process. The app didn't download. I sent mail to the developer app three times but no response.

  Can someone help me on how to download again (I did purchase)?

  Thank you

  Atomleaf

  Hello and welcome to the community!

  I suggest that you clear the cache of the AppWorld application.

  For legacy devices (pre-BB10):

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close.

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld/MyWorld (it can be slow, while it re - sync). .

  If (4) stage arrives not as described, then the empty the cache failed.

  For BB10 devices:

  • KB33818 Applications in BlackBerry World are stuck in a State facility and cannot be cancelled or removed from the download list

  After the empty Cache, then to re - install the app, please see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  Good luck and let us know!

• BlackBerry Smartphones phone won't boot to the top

  I downloaded a few applications to Blackberry World on my night of phone. One was booster. When I tried to open it I got an error message saying something about Java, and after failed attempts to open it, I deleted it. The other was AP Reader. I just tried to open it for the first time this morning. When I clicked on it, the phone started to reboot. He took an unusually long time to restart, then I put down and came back some time later. When I picked up, he seemed to be in the off position. I tried to turn it back on but nothing happened. So I took the battery out and put back. The fire came, stayed on a minute or two, but instead of booting, the phone is off again. I tried to remove the SIM card as well as the battery and then replace both, but he got the same results. I can't even reset the phone to default settings because I can't seem to start. Help! What can I do?

  Sometimes you gotta try some variations... If you have tried only twice, you did not probably not enough variations. I remember a device where I had to wait for the touchscreen to become active, hold down the ESCAPE key for about 50% of the loading bar, release, then press and hold again close to 80% to 90%. A strange sequence, but it worked for me.

  If you don't want to keep trying, your only recourse will be more drastic... I hope you have a good backup, as it is unlikely that you will be able to get one now.

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  Good luck and let us know!

• BlackBerry Smartphones eception exception error when entering the "Messages".

  I have a client who uses a Blackberry World Edition (8830) and when it tries to go in Messages (by clicking on the Messages icon) it gets this error message all the time: uncaught Exception: java.lang.null.pointer

  I tried 2 types of resets, alt + Cap + del and tried to remove the battery when the BB is running and the same thing, I did a hard reset, that is wiping the BB and customer has left me a message this morning that he always gets the same error message.

  My BES Console (synchronize us with Domino servers on a Lotus Notes platform), I see that he has the

  version of the 3.0.0.81 platform

  The BlackBerry version: 4.2.2.196

  His blackberry had a Bell Mobility service.

  At present, the only other thing I can think of is to download the operating system and reload it on the BB using Desktop Manager.

  Can someone help me with this please.  I appreciate all the help.

  Robert Goupil

  BES administrator

  * Update - my client turned on his blackberry with the BES this morning and sent a message that, after activation, the problem seems to be resolved.  Now, is there something different that can be done in case this happens again, we have more than 800 users of blackberry and most of them have the 8830 model.

  Hello

  Your troubleshooting actions have been directly on the money, I see.

  HRT is the host Routing Tables. It's entries sent by the carrier.

  When you highlight the entry above and you click on register now, he recorded with the wireless network. Update the details of the device on the relay of the rim and down icons specific carrier or applicants

  I think that the problem existed in an application corrupted on the smartphone users, by recording the phone, the application

  has been refreshed. It's the first time I've seen this particular exception message solved without device

  reload. (Just for reference I read messages 133150).

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• BlackBerry Smartphones there was a problem during the installation, please try again

  PROBLEMS OF THE APP WORLD... I get "there was a problem during the installation, please try again" when you try to download the app updates or download new applications of any kind. I tried to return the service directories and empty the cache. I also called my service provider and they offer no help for me. Is there any solution for this or does have the phone must be sent in the RIM, I always left a guarantee. PLEASE HELP ME WITH THIS PROBLEM!

  Hello carckberrypie,

  In this case, I would recommend wiping the BlackBerry smartphone. To do this, we would need to back up the BlackBerry smartphone http://bit.ly/aSediX

  Once saved, please follow the link below to do a wipe of your BlackBerry smartphone security.

  Link: http://www.blackberry.com/btsc/KB14058

  Test the BlackBerry smart phone and do a selective restore as described below.

  Link: http://www.blackberry.com/btsc/KB10339

  Thank you

• BlackBerry Smartphones windows 7 does not recognize the device

  I was connected my 8330 for a desktop XP for a long time.  The sw of the device is v4.5.0.175.  I recently got a new Lenovo T410 laptop, running Windows 7.  I downloaded the software (version 5.0.1) DM and checked my camera SW is updated, but the laptop is still not recognize that the device is connected (via USB).  I tried all ports USB on the laptop and also followed all the steps detailed in KB13146, with no luck.  I find nothing in any of the forums that refer to Windows 7.  Can anyone help solve this problem?

  Hi and welcome to the Forums!

  Here is the list of troubleshooting atricles... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails
  KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. I can attest that DTM does not indeed a BB under Win7... mine is exactly so.

  I hope that something it is useful!

  See you soon!

• BlackBerry Smartphones is App Error: 603 reset the Blackberry Torch device

  I get App error: 603 reset the blackberry torch. And not able to get others on the screen. I tried to reload the OS, but in Office Manager, display of 'Connection', but not able to connect the device correctly. So update and all other options in the Desktop Manager are disabled. How can I reload OS for torch 9800 without Desktop Manager.

  Help, please.

  Thanks in advance.

  Please use the following steps to reload your software:

  Download an application on your computer called BBSAK (BlackBerry Swiss Army Knife). You use it to wipe the operating system of your device. You can get it here: www.bbsak.org

  Download the latest OS for your device, you can get here. https://swdownloads.BlackBerry.com/downloads/entry.do?code=9461CCE28EBE3E76FB4B931C35A169B0

  Connect your device to your PC and start BBSAK. It will ask you a password. If you don't have a game for your device, simply click OK.

  Choose the option to wipe device. Once completed, you will be left with a blank screen and an app 507 error, which means that the wipe has been a success.

  Unplug your unit.

  On your PC, navigate to C:\Program Files\Common research in Motion\AppLoader. Delete the file in the lower part called vendor.xml.

  Connect your device.

  In this same folder as shown above, there is an executable file called Loader (has a small telephone next to him). Double click on that and it will start loading your OS.

• My blackberry screen blackBerry smartphones is blocked in white with the blackberry logo

  Please help me. the screen of my blackberry is stuck with a white screen and the blackberry logo. I tried to take the battery, restart, but nothing works, it always goes back to the white screen with the logo. I also tried to download the Blackberry Desktop Manager, advice from other threads, but it won't let me download, error. I've been home for several hours now. Please I'm panicking, help...

  OK I just found a way. had to reinstall the operating system... BT, now everything is wiped clean from my bb. contacts, messages, app, everything is new. Well at least my phone is running again

• Phone smart BlackBerry Smartphones had a problem connecting to the server - 8520 new message

  No emails received from a few days ago. I tried to configure the wizard's original e-mail accounts and got the message appears on the header of the message. Have you tried restarting pop battery without success. Also, during another attempt to implement email message "your connection to the mobile network is turned on, but you are not in a wireless coverage area. came. Subsequent attempts gave me the message "device had a problem..." ». Checked my wireless connections and everything is nice and connected. Messenger of Blackberry etc. everything works fine. Phone worked fine until a few days - ideas please.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones BB Bold 9930 cannot find the battery under device options saving Mode

  I have a BB Bold 9930 with OS v7.1.0.163 and I can't find the battery under device options saving Mode. I was told that I needed to update my device to a newer version, after around .3xx software do not know that. But when I try to update my device through BlackBerry Web page software or Office Manager, they both tell me that my device software is up-to-date. How can I update my device software to a newer version on OS 7.1?

  OK, I thought that you must have some higher than 7.1.0.342 BONES to get the battery in watch mode on your output device. Apparently Viva has not published a more recent OS you already have.

  Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.

  See the link below to download it and follow these simple instructions.

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=C6BFF625BDB0393992C9D4DB0C6B...

  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  Note: Some users may be concerned they will void their warranty of device by loading an OS from another carrier. There is really nothing to fear. Please read more information about it here: http://www.port3101.org/power-users/296-blackberry-os-upgrade-including-betas-myths-dispelled.html

  BlackBerry Handheld Software v7.1.0.1189 (Multilingual)

  Package Version: 7.1.0.1189
  Composed of:

  • Applications: 7.1.0.355
  • Software platform: 5.1.0.288
  • File name: 9930AMEA_PBr7.1.0_rel1189_PL5.1.0.288_A7.1.0.355_C _Spire_Wireless.exe
  • File size: 207,62 MB

• BlackBerry smartphones Urgent! Need to download OS to Bold 9900

  I had issues with my Bold 9900 and ran the 'factory reset' using BBSAK.

  My phone is now blank with a white screen.

  I downloaded the latest OS for Bold 9900 (v7.1.0.2061) to my network provider (Safaricom Kenya) using this link: http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html

  However, during the launch of the installation, I get this error message: "error reading put in place the initialization file.

  Help, please!

  Disconnect your phone from BlackBerry Desktop Software, wait a few seconds and try again. Sometimes COMICS does not detect your phone on the first try; you might even have to try several times. Once it is connected, you are prompted to load the operating system that you have downloaded.

  Keep us updated on your progress.