BlackBerry Smartphones don't SMS not clearing the homescreen

Under the home screen daily view on my phone, I have a message that was read and deleted, however it will not clear off the screen. All the other messages that I received since then have worked correctly a way to make this message disappear?

Thank you.

OK, normal to erase a message unread... tips try them in the order.

If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

Try these options:

  • * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  • Messages > saved Messages
  • Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  • * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  • Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  • * Clean and reload your OS.

Tags: BlackBerry Smartphones

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