BlackBerry Smartphones E-mail Outbox folder is gray and will not sync - so I can't send mail!

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  The AT & T OTA update for the marshmallow has not completed on my phone.  I let it run for about 2 hours and then a message appeared that I intrepretated like done, but it was not installed.

  The updates will appear a message with two boxes in gray:

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  'BACK' is below which rejects the window.

  The phone seems to work fine with 5.1.1 always active.

  SO, can I recover from this and get the OTA installation or what I need to do a factory data reset or do I have to install the automatic charger for AT & T on Crackberry?

  Hi @jgrobertson

  Perform the workaround steps in this KB and let me know the result. Thank you!

  38162 PRIV blackBerry seems to have frozen on reboot after upgrade to Android 5.0 lollipop to...

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  I'm trying to import my IE Favorites and have read the instructions, but the import button in the file in gray and will not let me import. Any ideas?

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• BlackBerry Smartphones 2 weeks with BB 8310 & problems & learning will not disappear

  Hello

  I bought my first BB (8310). It was about 12 days and the problems do not seem if go away (new rather keep popping up)... and new solutions keep help out me... (courtesy this forum)

  This is an unlocked t mobile handset in which I use a GSM SIM. Instead of running around in circles, I'll just to the bottom of problems which are produce to the phone.

  a. I have upgraded the software for the device of 4.2.2 to 4.5.0.69 provided by T-Mobile Germany. Everything was fine, but the next day the phone reboot began between calls (3 - 4 times). My only relief was this forum where I learned that if you have a card inserted in the phone, should be reformatted. I did and thankfully he stopped restarting since

  b. now something new began to arise - there is a lag of phone.

  i. I use the theme today on the phone and when I want to block it, the hourglass appears. Then I scroll through the menu, the screen freezes and starts again some seconds (15-20) later... Is this a feature?

  II. SMS Messages I deleted still show on the theme of the screen while they are not in the folder

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  d. is there a simple way to view folders...

  e. There are several other things like...

  Sincerely wish that there are solutions to these...

  1. I recommend that you upgrade to the latest OS for the 8310:

  http://www.BlackBerryForums.com/General-8300-Series-discussion-curve/164898-latest-OS-8310-4-5-0-152...

  .69 was one isn't a good version, in my opinion.

  2. for memory problems, read this: http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...

  3 view the folders on your BB to Media > Menu > go.

• BlackBerry Smartphones BB Tourch 9800 Asee / supercam / meye app will not work on o2

  Hi all.

  I have a Blackberry tourch 9800 and so do several of my friends. We have a blackberry connection problem in our CCTV system remote using application Asee, supercam and meye beyond 3 g using 02. It works fine on wifi but just fails to connect with 3g of o2. The browser and all the rest works well with 3g.

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  If it worked on Voda, it should be on O2.

  To do a reset of the HRT

  On the handset, go to:

  For OS5 and 4.x
  Options - Advanced Search - host Routing Table
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  For OS6 n 7
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• BlackBerry Smartphones Bbm, world app, smart tags, phone book will not open or respond with error address book bold 9900

  Hello

  as noted above, these function used. I get an error in the punishment exception: application net_rim_bb_addressbook_app (160 or 149) does not. the process is completed.

  Help, please. e-mail and Internet work, like SMS and calls.

  Don't know what to do! Wait 40mins for technical support with virgin uk to help

  Couscous it be anything to do with the phone being a renovated O2 phone and I use a uk Virgin sim? I didn't while he asked not a card code or anything.

  Thank you.

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• BlackBerry smartphone email synchronization, synchronization of calendar, address book is not sync!

  I installed the BES service and it worked fine until a few weeks ago.

  I did not exactly when, but anyway, now I have wireless synchronization 'ON', with synchronization ok, calendar ok, but not the e-mail address book... (not even the notes and tasks, but I don't know if these two were sync since the beginning...)

  I DO NOT USE Office Manager since it is not necessary at all when you have wireless synchronization with your email for Corp. of company and services... ok?

  any help will be appreciated

  Thank you

  Pete

  Do the following for me:

  Go to options > advanced options > service books > highlight the book of desktop SYNC service > press your menu button and select Delete > one time removed, press your menu and select restore.

  Out books service, and under the advanced options menu, select Enterprise activation. You may need to wait a few minutes, but ultimately the activation of your business will start again. You'll go from 0 to 100%. Check your address book after that to see if your contacts are come.

• BlackBerry Smartphones e-mail settings will not open

  I was out of my service area of AT & T for the weekend and not allowed access to a 3 G network.  When I came back, my e-mail folders does not open and the screen freezes.  Is the only way to exit the screen to reset, but the e-mail folders will still not open.  Any helpful thoughts?

  Hello!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact ATT to formal support.

• Help with calendar with Outlook sync blackBerry Smartphones to all appointments will not sync...

  I'm not a great tech, but I have some skills good enough for a girl, if I say so myself... but I'm so frustrated... I need help.

  This is my first public post... So I hope that I give all the information but who will help, if I missed something, please let me know.

  Here is some background info:

  I have a BB "BOLD"

  I use it NOT on a company (network)

  I sync my bb with my dell

  Windows Vista (UGH!)

  Outlook - Version 6.0.6001 Service Pack 1 Build 6001

  My calendar and my contacts are the most important reason, I have a bb

  My contacts are FINE

  My schedule is a MESS

  I have 2 separate email addresses work well my bb... For the purposes of his post, I will refer to them as

  [email protected] and

  [email protected]

  When I do appointments in my work calendar, I do one of 2 things to get all my appointments on the BB

  Plan my gmail as a participant in the designation address or

  Prior to the appointment to my gmail from my work email address

  When I make an appointment directly from my BB I do it by selecting Menu > new = my default settings of the account gmail under the 'send '.

  BB News:

  When I'm in the calendar and select > Menu.Options > calendars > I have 3 options

  [email protected] who has (518 entries)

  Default device that has (157 results)

  [email protected] who has (429 entries)

  When I go to the Menu > Options > Advanced Options > Services > (CICAL) by default is [email protected] , it shows that I have options to select my Gmail or my .mac address

  That is the problem - it did not used to happen, and I frankly did not know that my backup was messed up so I don't know how long this is happening.

   

  When I sync with Outlook

  There are only 518 appointments that are synchronized

  I can't get the other 157 (defect of the unit) + 429 (mac) to sync with my outlook

  Can someone help me to get them all on my gmail calendar? or in my outlook so that I can then sync back with the BB

  I will not sync my bb with my mac

  Here's what I tired:

  • Yelling at the computer
  • Yelling in Spanish at the BlackBerry
  • ignoring the two
  • I stopped myself to throw both of them against the wall.
  • 

  But seriously

  I put the BB Desktop Manager to perform a one-way synchronization > bb to outlook = NOTHING only synchronize gmail

  I changed the (CICAL) to my mac address and synchronized = NOTHING - only synchronization gmail

  I am at a loss and would appreciate any help.

  Hello

  We will remember and then on MAC records.

  Outlook contains records of 158 of the associated Gmail Calendar.

  The calendar by default folders must be cleared and restored to the associated Gmail Calendar.

  The Blackberry associated gmail calendar resulting will be then synchronized with Outlook to add the former default records

  resulting calendars synced to Outlook and Blackberry.

  Reading this, I propose more than once. Method 3 is what we do.

  Let me know, tomorrow, what questions you have the procedure so that we can ensure we succeed.

  KB16063 Unexpected results occur when syncing with a BlackBerry smartphone that has several CICAL service records.

  Let me know how it goes!

  Thank you

  Bifocals

• With Firefox my fonts e-mail decreased and will not respond to reset, but problem goes away when you use Explorer

  With Firefox my fonts e-mail decreased and will not respond to reset, but problem disappears when you edit from Internet Explorer. This happened with no incentives from me about two weeks ago, and no resets respond to the email. Occurs only with Fox. With ie I enlarged and adjustable policies.

  Have you tried to resize the text size by pressing CTRL and + at the same time (increase font size)?

  Otherwise, you can reset Firefox on its default settings by following the steps here: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

• Most of the pieces in my albums and playlists is grayed out and will not play.

  When I go to play the songs in iTunes a lot of my songs (mastered and uploaded) are grayed out and I can't play. For example, when I press shuffle play only items not greyed out. Sometimes, the album is grayed out and will not play. This has never been a problem until recently. I used to love iTunes, now with each update, it seems more confused. Help please. Thank you. Rock ' Roll!

  Switch to the view of songs. The greyed out, you saw previously correspond to unchecked items? If for Cmd-click any empty box must all check.

  TT2

• Invisible - Missing FOLDER - C:\Documents and Settings (not will appear in Explorer) in Windows 7

  Re: Invisible - missing FOLDER - C:\Documents and Settings (not will appear in Explorer) in Windows 7

  Hi all

  I have a stable working version of Windows 7 Pro.  (Yes sfc/scannow and chkdsk are 100%)  BUT here's my question and the problem...

  Recently, all of a sudden - my file C:\Documents and settings folder (and of course all of the many folders and files it contains) is no longer present in the computer of Windows / Explorer.

  Yes - I removed the skin system files in folder options (I'm relatively warned these basic commands) and all my other system hidden files appear perfectly.

  Moreover, I KNOW that this directory and the files are still there on the drive, and Yes, they are immediately, when I use the command line (back of the old black box window) in administrator mode.

  Once again all the folders and files in C:\documents and settings are always there (using the cd and dir/p orders) when you use the editor command line (cmd).

  I even tried to change the parameters of security using Icacls and delivered successfully as Administrators security settings: F and system: F but nothing appears in the Explorer.

  I also tried to change the command attrib to this directory with my very basic command-line skills.

  The computer still works fine - as many of you probably know the C:\documents and settings folder is really an older and former OS directory now used for programs inherited, replaced by C:\Users... etc.

  But why have - so MS put in the OS. There are of course good reasons so - I want show back again.

  I tried a system restore but I only got one and it can also have been corrupted since it took me a day or two to notice.

  In summary, when a directory and files 'all of a sudden disappear completely' use widely and all days 'window of windows Explorer normal 7' you know that something is badly broken in the operating system.

  BTW - Yes all Windows 7 updates made and successful... (no easy feat)

  Any ideas out there your technical assistants.

  Thanks in advance
  James 4621

  They do, but I do not really recommend yet.  But I at least trust him more than any 3rd party.  It is not a download if it is an online as part of the Windows Live Safety Scanner scanner.

  And as I went to look for a link, it seems that safety.live.com now re - headed the new scanner, which is a download :)
  http://www.Microsoft.com/security/scanner/en-us/default.aspx
  I don't think that this news has a record cleaning component.  But as I said, is never necessary.  The invalid entries in the registry do slow down your startup time, or cause any problem, unless of course, you get an error message because another program tried to use an entry invalid.  But automated scanners are much too aggressive.  He thinks that an entry is not used, doesn't mean some program, somewhere, some time want.

• Questions using app mail using account MSN. Error: address msn is not available and will not be synchronized.

  Original title: Questions using mail app

  We got a new laptop in August 2013 and had accounts msn.com e-mail and yahoo on the mail app in windows 8. any fine until last Wednesday 1/10 when we now get message that the msn address is unavailable and it will not sync (or send test message) Yahoo account always fine and no problem on other devices - phone, i - pad & pc and no problems online via explore or google.

  Any suggestions? also is there anyway to check the details of the e-mail on the mail application accounts?

  Hello

  Yes, you can uninstall and reinstall the application only after checking the links below to solve the problem.

  What to do if you have problems with a soft
  http://Windows.Microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app

  See also the links: http://windows.microsoft.com/en-ca/windows-8/setup-email-contacts-tutorial
  http://Windows.Microsoft.com/en-CA/Windows-8/mail-app-tutorial

  I hope this helps. Feel free to write us again for assistance and we will be happy to help you come.

  Thank you

• BlackBerry smartphones remove old Inbox folder

  Hi all. How can I delete the old folder Inbox an e-mail account that I deleted from my phone?

  Well yes - I think we have all seen those. They are indeed latent. Here's a knockout who treats a form of them:

  • KB18940 Duplicate subfolders are displayed when you select view folders within the Messages icon on the BlackBerry smartphone

  In most cases, they are simply there. Reloading the operating system and then return the directories of current service reported sometimes to get rid of them. In most cases, they are just to be ignored.

  Good luck!

• BlackBerry Smartphones E-mails from gmail is not on Blackberry

  Because I had problems with my other email account, I recently "moved" my correspondence email business to my gmail account, I had rather used as a backup before. I had both my accounts put in place on my blackberry and I remember them both increased and works well, but I cannot say with certainty that I have rarely received emails on gmail.

  The problems I have now (I had also, at the same time re - configure my blackberry, but everything should be ok now) is that the gmail account is not working properly after the installation. At first, it seemed to work pretty well, but now it's extremely erratic, at best, with a few emails that crosses and their reception by the blackberry, not at all and if yes with a delay of up to a few days (!).
  This makes the combination of my now main mail to gmail account and my blackberry on which I rely heavily for communication when I'm out of the House completely unusable.

  I have heard and read (even if for the most part in internet posts that are a few years old) it seems to be a problem running with gmail and blackberry accounts. Is - this irreparable?

  Is there a solution?

  If all else fails, use a new account (new) would be the only alternative left - which would be a messaging provider that matches 100% with the blackberry e-mail program?

  Thank you very much!

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts.

  In addition, with GMail, you must be sure to have a good setting inside GMail. Via PC/browser, you control what GMail is facing the internet for your account (POP, IMAP, or both). I always recommend that you turn OFF POP and turn on IMAP in Gmail. Then set up fresh for your BB and you will have the 'best' available (IMHO) settings for GMail.

  Otherwise, you should contact your mobile provider for formal support. What you describe certainly shouldn't happen on a regular basis (even if we must all accept the intermittent nature of everything on the internet).

  Good luck!