BlackBerry Smartphones e-mail synchronization - problems sending/reception of the BB and Hotmail emails

Emails sent from the computer using Hotmail do not appear in the BlackBerry smartphone. However, e-mails sent using BlackBerry device appears in the device as well as in Hotmail and the same is true for all incoming mail. The only question is sent with mail from Hotmail, which items do not appear in the device. I tried options email reconciliation, but the problem persists.

For your info, I use BlackBerry Torch 9800 and my ISP is Etisalat in the United Arab Emirates.

Hi and welcome to the Forums!

From what you describe, it's WAD - work as designed... see this KB for reference:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

Good luck!

Tags: BlackBerry Smartphones

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