BlackBerry Smartphones Email message icon

Hi guys & gals, I have a 8900 with an envelope icon unread on my front screen and I read all my emails. So don't understand why it's still there. He sits at the right hand of the SMS envelope. Does anyone have any ideas? who is Paul

Tips to clear the message unread... try them in the order.

If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

Try these options:

* Hard Reset BlackBerry by holding ALT CAP (right Shift key) and DEL (or removing and reinserting the battery)
Messages > saved Messages
Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
* Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
* Clean and reload your OS.

Tags: BlackBerry Smartphones

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