BlackBerry smartphones format blackberry device to default settings

Hello

Anyone know how to format my BlackBerry smart phone to default settings (factory settings) without the use of software of Office Manager that I can't seem to connect to the software, but I only see my files as mass storage

I need HELP!

To really return to the default settings, you need your PC. See the instructions below.

If you just want to wipe your device of all personal data, preferences, contacts, calendar, etc., you can do it ON the camera itself in Options > Security > General settings > Menu key > wipe handheld computer function.

If you have problems to connect to Desktop Manager, it's a probably a PC problem, not a problem with the device. See more information below.

Read this article from RIM's Knowledge Base to reset your device to factory settings.
KB18998 How to reset a factory default BlackBerry smartphone

Read this article to get advice and help to connect your device to the Desktop Manager:
http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...

Tags: BlackBerry Smartphones

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