BlackBerry Smartphones from blackBerry Support Communityu Forum Mobile

At all use the Forum from their phone?

I record here or my PC?

Ive tried my user & password, but I get "do not match.

Would I lie to you?

Enjoy.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Support Community Forums BlackBerry Smartphones application?

    Hi I was wondering is it an official/unofficial app for the Support of BlackBerry Community Forums? Thank you!

    No BerryBlab is not supported. Just access the mobile site as directed.

  • Smartphones from blackBerry Media Sync desktop manager 6

    Hi all, please help everyone beat me to use my blackberry as a drive external hard usb. Mass storage is turned on, the card holder is on, auto enable mass storage mode when it is connected to the command prompt, but it does not prompt even when I connect my "BOLD" 9000.On 6.0.0.40 Office Manager, it shows that you need to turn on your device mass storage! but its on. have tried to install the usb drivers still does not not my software device is worm 5 Please help anyone.

    Hi mattdlam,

    Welcome to the BlackBerry Support Community Forums.

    You are able to see the BlackBerry as a removable disk in the computer / workstation? You can check that the Mass Storage does not work on the device by tests on another PC? If the device is not detected as a drive, check the properties of your device to match the screenshot in this article then backup your device and go through the steps of resolution. It should work with your version of the Desktop software as well as the versions listed in the article. http://bit.LY/g235ca

  • Smartphones from blackBerry Curve 8310 on T-Mobile UK - upgrade your service... message

    Downloaded App World to my Curve 8310, downloaded and installed fine. If I try to launch it, I get the message:

    "Improve your service to a plan that includes browsing and discover a world of possibilities at BlackBerry App World." Contact your service provider for more details. »

    Device: Curve 8310

    Carrier: T-Mobile UK

    OS version: 4.5.0.69 (Platform 2.7.0.72)

    Service: BIS

    Plan includes unlimited Web "walk (surfing the internet) and e-mail Blackberry." Have no problem using the internet, navigation, to receive emails or using other programs who plan needs database work, so don't understand is not this error.

    I have reported this to T-Mobile, though, becauseI believes that the error was some kind of problem between the RIM and the British company, I had seen reports of users using all UK carriers with the same or similar messages. But after reading the answer ffrom rim on another thread for the same problem on the Vodafone network and telling them that it was a problem of Vodafone, I wonder if I should ring T-Mobile.

    A response from a member of the cabin CREW would be appreciated.

    Thanks in advance

    Hello

    I got to work, here's what I did: -.

    Spoke in support of T-Mobile who said they do not support the App until it has been tested, but they said they had some success in helping customers get connected.by return service directories. So I have them return their but before I did I battery traction I removed the Appworld (Options > Advanced Options > Applications select Blackberry App World, press menu, select Remove) once removed, I pulled the battery and waited for about a min. Once rebooted I have re-uploaded the application using the link from the email I had, then installed. App World now opens.

    Hope this helps anyone with the same problem

  • Smartphones from blackBerry Desktop Manager see map of support - unmasked!

    Like many others on this forum, I bought a memory card for my BB (in this case a "BOLD") only to be frustrated that he would not appear in the Desktop Manager by Roxio or Media Sync.  Memory all my settings seemed correct, I could format the card multimedia on the device, I could have the camera take pictures and record on press card and I could explore the media card in the Manager of media of "BOLD" on the device itself.  Needless to say I was frustrated when I open the Desktop Manager and try to synchronize music and only my memory could be seen!

    Well I don't know if it will work for everyone, but I finally understood what the problem was in my situation.  After flipping through several pages on the Blackberry Support Site (Incidentally, ATT people are useless on help out me with this one) it turns out it's my computer! No Media Manager or my Blackberry!

    In fact as soon as I read the support page that says "If you can't view your media card using Microsoft Explorer" it dawned on me!  I don't know if Vista is the same way, but XP has this habit of little annoying to do a bad job to assign letters from readers for flash drives.  My machine has one of these card readers multi containing a large number of drive letters.  If you look at the list in Explorer (File Explorer that is) and the next logical drive letter is already assigned to something on your system, Microsoft is smart enough to ignore this letter and the other.  If the drive letter is not assigned, the logical drive is not enabled, and you can see it in the Desktop Manager!

    The Blackberry device memory is assigned as drive K:, L: sits be a ride by car a mount from a remote machine.  As soon as I disconnected L: as a 'poof' of drive mounted up says:

    L:Blackberry2 [map]

    In addition to my

    K:Blackberry1 [memory]

    Suddenly Desktop Manager can see everything!

    OK, it was a long post, but it took me a long time to understand, so it's just! * smile *.

    On XP, if you go to:

    Start > settings > Control Panel > administrative tools > computer management and select disk management, it should show you if you have conflicts with the drive letter assignments.

    Hope this helps

    Thank you for your comments. I hope this will help many people with disc problems summons letters.

    Good day.

  • BlackBerry Smartphones BlackBerry support insists that STV100-1 does not support the China Mobile HK?

    Then I go to Hong Kong right now with my Priv, using a prepaid of China Mobile Hong Kong that I've used with my classic. Noticed that I can not make calls with it so I called BlackBerry charge to open a support case.

    I noticed two things:

    -I am able to receive a 4G signal

    -Whenever I make a call, network goes to no Service. I also can't find any network if the phone is set on 2G or 3G only

    -I can not receive calls, it keeps saying number not reachable, as if the phone was turned off

    -In the phone app, my number is listed as unknown.

    After a lot of troubleshooting with the support rep, she argued that my private does not support the China Mobile HK, which doesn't seem wise. I'm temporarily using the card with a backup of Telus/Koodo G4, while my private does not work, and it works fine.

    Priv STV100-1 supports:

    • FD - LTE 1, 2, 3, 4, 5, 7, 12, 17, 20, 29, 30
    • HSPA + 1, 2, 4, 5/6, 8

    H812 G4 Telus LG support:

    • FD - LTE 2, 4, 5, 7, 12, 17
    • HSPA + 1, 2, 4, 5/6

    China Mobile uses UMTS and LTE 3/7 1/8. This is why don't the Priv actually be MORE supported? I ' n suspect a hardware issue yet I can't seem to convince management of the case.

    Okay, BlackBerry RMAing my device now, so I guess that's it.

  • BlackBerry Smartphones IMAP - No support? Help, please.

    Yesterday, I became an AT & T customer and bought a "BOLD".

    I really love the phone, but unfortunately, I have a major problem with it.  I can't IMAP works correctly.  I have two IMAP accounts; one is Gmail, the other is a private account with my host.

    I configured both correctly (such as IMAP, pop3 no).  I followed the instructions on the Google site with care.  I searched the web and these forums and found hundreds of messages describing this problem, but not a SINGLE response.

    The problem is, to reiterate: IMAP is down.  When I receive an email on an IMAP account, it is pushed to my BB.  That's great.  If I read or delete it on my BB, it is adjusted correctly on the server.  However, if I read or delete this email on the server (via webmail or any other application functional IMAP), it remains unchanged on the BB.  Yes, I checked all the settings of 'reconciliation '.  'Removal of reconciliation', and al.  This box is absolutely worthless...  I thought at the beginning, maybe it was just questionable Gmail IMAP implementation, but my host IMAP server works the same way, so it's too.

    I installed the Google Gmail app, and even if it is very nice, there is some delay extreme in the update of the mailbox (like + 20 minutes), and by itself, it does not provide the notification icon of e-mail as the BIS email application is integrated at the top of the screen.  In addition to compounding this question is that if I go into the Gmail app and delete the new email, email REST still in the standard e-mail BB for this account folder.  In other words, don't always no IMAP synchronization removal.

    Bottom line is, it would seem that the timing of deletion (and read) with IMAP is one-way only: from BB to a server; but ever since the BB server.

    What I need to know is the following:

    (1) is there a way to make it work?

    (2) otherwise, this will to work correctly in the next few months?

    Should if the answer is no, then which option I return the phone and get a well designed?  I don't understand how the so-called top phone for e-mail cannot do something as simple as good IMAP synchronization.  MANY people use the IMAP protocol now are not corporate/exchange users.

    Any help/ideas on this would be greatly appreciated.

    Hi and welcome to the forums!

    rceee wrote:

    The problem is, to reiterate: IMAP is down.  When I receive an email on an IMAP account, it is pushed to my BB.  That's great.  If I read or delete it on my BB, it is adjusted correctly on the server.  However, if I read or delete this email on the server (via webmail or any other application functional IMAP), it remains unchanged on the BB.  Yes, I checked all the settings of 'reconciliation '.  'Removal of reconciliation', and al.  This box is absolutely worthless...  I thought at the beginning, maybe it was just questionable Gmail IMAP implementation, but my host IMAP server works the same way, so it's too.

    (1) BIS service supports only a way of reconciliation. The device can delete the messages in the Inbox of the account, but the reverse is not supported. Gmail does not support wireless read and unread status, unlike Yahoo, AOL. Hotmail and Ms OWA accounts.

    I installed the Google Gmail app, and even if it is very nice, there is some delay extreme in the update of the mailbox (like + 20 minutes), and by itself, it does not provide the notification icon of e-mail as the BIS email application is integrated at the top of the screen.  In addition to compounding this question is that if I go into the Gmail app and delete the new email, email REST still in the standard e-mail BB for this account folder.  In other words, don't always no IMAP synchronization removal.

    I assume you mean the gmobilesnyc app. You have an option of the application to turn the notifications so it will inform

    you when it arrives. (According to Google discussion site) With regard to the duration (20 +) minutes of update that is

    between the application mobile and Gmail. BlackBerry supports the soft, but gmobile is actually the front end fot traffic.

    Once again BIS does not support two way deletion and Gmail does not read and unread status.

    Bottom line is, it would seem that the timing of deletion (and read) with IMAP is one-way only: from BB to a server; but ever since the BB server.

    Yes as he covered the other two statements. BIS, does not delete in two ways. Gmail does not allow the State read / unread.

    What I need to know is the following:

    (1) is there a way to make it work?

    (2) otherwise, this will to work correctly in the next few months?

    Google is just now with the possibility to synchronize the calendar and contacts as well.

    In regards awaits BIS make one major technical change and system there revamping of Google on the Tower

    a dime are highly unrealistic and frankly short sighted. As a business person yourself you already seeing two

    large companies are a radical change in a month? The possibility isn't even a valid consideration.

    Should if the answer is no, then which option I return the phone and get a well designed?  I don't understand how the so-called top phone for e-mail cannot do something so simple as the IMAP synchronization is assured.  MANY people use the IMAP protocol now are not corporate/exchange users.

    I wish you could be a BlackBerry customer, but if the technology on BOTH sides of equations does not correspond to your

    cooperation needs that I guess you have to make a major decision. and implement it in a month.

    I sincerely hope that the 'grass is greener on the other side of the fence", but I sincerely doubt it.

    If please be informed or reminded that I am not a RIM job.  I am a user like yourself. If you want some

    technical documents in support of the thesis point I'll be happy to give them. Please let me or other usesrs know if you

    need more information. Here's the number free of charge for RIM 877-255-2377.

    And so the email address: [email protected]

    Thank you

    BIFOCALS

  • Smartphones from blackBerry Torch 9810 Software Update Lock-up

    This 9810 was to make a wireless software update and got 19 percent of the total backup (Social Feeds) when it locked in place - it was left running overnight without change. The telephone switching market he returned to the same point. removing and replacing the battery automatically starts the process of update again, until he gets to 19% and crashes again. Switch on the screen when you press ALT and shift.

    Oh no... now you have a more catastrophic problem... 507 means that everything is gone from your BB - the operating system, applications, data. First we need to get the features of your BB, and then you need to restore from your most recent backup.

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation, since you can't take one now)

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You must also use these tricks, but please substitute 6a or 6b above if all load allows you to use a Web site:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Smartphones from blackBerry Desktop Manager Version 5 desperately!

    My laptop crashed by a virus and I had to reinstal the OS.  I lost my Blackberry Desktop Manager with everything else.  I tried to download it from the Blackberry site, but now they have only a link to Version 6 who won, sync t with my Agent's Office Organizer. Where can I get Version 5?

    Hey henrybliss,

    Welcome to the community of BlackBerry Support Forums.

    I'm sorry, but that the latest version of BlackBerry® Desktop Software is available for download.  Go to www.blackberry.com/desktop

    Let me know if you have any other questions.

    See you soon.

  • Smartphones from blackBerry Curve 9380 - gel/pause

    I've had this phone for nearly 18 months without any problem, but last week I almost he threw out the window!

    For starters, he did pause for a few seconds, making send SMS, e-mail etc very frustrating! You might be texting, and then it is paused on everything that touches your tent to support on, then will take between 5 and 20 seconds to come for herself. Sometimes when I unlock or just try to navigate the phone - its fustrating Yes aswell!

    And then yesterday and today, the battery had drained by noon, although he had been accused of the overnight! I rebooted my phone at noon today, and its once again once drained (18:20)!

    They relate, or if my phone died?

    Hello and welcome to the community!

    Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

    1. With battery, connect your BB to the wall charger
    2. Leave it alone for 2 hours, no matter what the LED or the screen not
    3. Remove the battery
    4. Wait 15 minutes
    5. Insert the battery
    6. Wait another 2 hours, no matter what the LED or the screen not

    This has been known to "revive" some BBs.

    It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

    1. Get a known good and already fully charged battery... use it in your BB and see what happens
    2. Get access to a BB good and the same known... use your battery in there and see what happens

    The results of this will show if your BB or your battery that has the problem.

    You can also try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

    If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

    You may also use these tips:

    Good luck and let us know!

  • Synchronization of Smartphones from blackBerry BBStorm and portable

    When I synchronize my phone with my laptop two things have occurred:

    (1) my notifications of recall in my laptop seem to become uncontrolled

    2) disappears from the history of my calendar in the laptop

    I use MS Outlook.

    Hey TechnologyChallenged,

    Welcome to the community of BlackBerry Support Forums.

    You have all your entries in calendar on the BlackBerry?

    If you do this, open the calendar on the BlackBerry and press the menu button and select Options.  Then type MOVE, you will have to move all calendar items, click Yes.

    Then try to run the synchronization and you should see the additions to your Outlook.

    Let me know if you have more questions.

  • BlackBerry Smartphones from blackBerry, I had and change of password

    My blackberry bold 9900 refused to open once I changed the password and user I would, the new password and I had the user does not work and even the old is not working! It's just guard locking me after every 15 minutes! I need everyones help pls

    Hello martin08801

    Welcome to the Forums of the BlackBerry Support

    If we then enter too many wrong password BlackBerry ID for security reasons, that it will be locked out, first refer this KB:

    LockblackBerry IDbehavior 

     

     

  • How to publish article based knowledge on the blackberry support forums

    Hello world

    I want to introduce the article knowledge base on the blackberry support forums I don't know how to do that I am new to blackerry support forums can we all know help me I enjoyed with as thank you...

    This page: Developer of BlackBerry

    .. has a link to this: Knowledge Base

    which explains everything:

  • Blackberry Bold 9700 Smartphones from blackBerry backup

    Hello!

    I was able to backup data from my phone to the computer before it broke down. (Shows a white screen, I think the problem is the display screen)

    The questions are:

    1 is easy to fix the problem?

    2. how to open the data stored on my computer? I need to check some contacts and text messages.

    3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

    Thanks in advance for answering my questions.

    Hello

    ateliermd2003 wrote:

    1 is easy to fix the problem?

    In my view, that can be firmly answered by a technician with the device by hand. If the problem is not a hardware problem, you might be able to recover it with this:

    • KB27956 How to recover a BlackBerry smartphone from any State

    ateliermd2003 wrote:

    2. how to open the data stored on my computer? I need to check some contacts and text messages.

    Natively, the backup file (BBB or RPI, depending on the version of the Desktop software you used) is intended for a single purpose... as the source of restoration to a BlackBerry. But there are several 3rd PC-based 3rd party there apps that can analyze the file backup, some even to do something else with the resulting data. I've never needed, but I heard good things about MagicBerry. Search for a few seconds (for example, on Google) and I'm sure you will find plenty of candidates for your needs.

    ateliermd2003 wrote:

    3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

    To transfer to another BB, simply perform the restore:

    • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

    To transfer to another device, these 3 save game file analysis applications (from your point 2 above) would be your source... you would have to understand what requires this device non - BB and then manipulate the data in the required format and then use whatever of this non - BB device has to load the data on this device.

    Good luck!

  • BlackBerry Smartphones from blackBerry 9700 reboot screen stuck and deformed

    I rebooted my blackberry 9700, but it is stuck on restart screen where it says blackberry with unfinished start line and a distorted screen

    Hey scramba,

    Welcome to the community of BlackBerry Support Forums.

    Have you tried to remove the battery? If so, I would say to do a reload own the software of the device as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320, please test before you restore all data on the device.

    I hope this helps!

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