BlackBerry smartphones frozen screen, possibly an easy Question

Similar Questions

• BlackBerry Smartphones frozen at startup. Need help as soon as possible.

  Woke up this morning to find my Torch 9800 had run out of battery is completely dead. When I tried to charge the phone, the start screen came as normal, but it froze when he got up to a certain point, I took out the battery and replaced it after 30 seconds, the phone began to restart and then frozen at the same point.

  I reinstalled the OS on my Blackberry Desktop and have tried this several times today, but it freezes always at the same point, after about 20-30 minutes to let the phone finally very slowly her!

  I was wondering if someone can help me? At the moment my phone is completely useless to me because it froze again.

  A couple of days, that my blackberry was showing messages telling me that I had to close the web pages because the memory was full, I just ignored this message but don't know if its has contributed to the problem?

  All answers are appreciated.

  You probably (I suppose) have a third-party application or theme do something.

  Try to start the machine up in Mode without failure.

  Article ID: KB17877 How to start a BlackBerry smartphone in safe mode

  Once started in safe mode, remove/uninstall third-party applications and themes. And then try to restart again normally.

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

• Frozen blackBerry Smartphones home screen! need help!

  Hello

  I was downloading some application and such today on my moms balckberry curve 8520

  then I downloaded two themes, the first restarted very well and worked when she came back

  However, with the second that it restarts and then he came and there no been frozen / failure

  on the home screen, I tried to take the battery etc, but it continues still to be!
  can someone give me some help before I the take it back to the shop.

  Thank you

  1. Start the smartphone Safe Mode - see KB17877for instructions.
  2. On the smartphone home screen, go to Options > Applications (depending on the theme, there may be settings > Options > Applications).
  3. Select the theme that you think is suspended to the device, press the Menu key, then select Remove.
  4. Pull the battery to reset the smart phone and allow it to boot.

• Software of blackBerry Smartphones - frozen update

  Hello

  I use the 9860 Torch on Vodafone

  Last night I downloaded the software update (sorry don't remember what version) wireless and now uses the software update.

  It is stuck/frozen on the screen "Backing Up Your Data", it happened to RSS Social 0% and overall backup process 9% and has been like this for more than 1.5hours (now 4.5)

  Does anyone have advice for what to do, I looked for this problem and found answers but I am at a loss, as if they refer to my question, so some direct advice would be much appreciated.

  have you tried to remove the battery and put it again but it always freezes at the same point

  Thank you

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  Method 1:

  • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
  • You will get three options: try again, update or cancel; Click Refresh.
  • Once, it is at the stage of initialization of 'pocket', insert the battery.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second method:

  • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Good luck and let us know!

• A LOT of Newbie Questions blackBerry smartphones. (Must be the easy answer!)

  Good, please excuse my ignorance... guys xD

  I just bought two s BlackBerry Curve 8530 from Sprint. I'm pretty tech savvy, but there are some things about this phone, I can just enter in two or three days I got em:

  Deleting photos: Well, then I'm in my media folder, in the images. I selects a photo and press the BlackBerry button and select Delete. Then he said: it is read-only, and when I remove it, the icon is still there. I tried to turn on/off the device, and it's still there. Thought this one myself. I plugged it up to the Desktop Manager and all of a sudden all the photos I had taken appeared. I was also able to delete using the "BlackBerry" button and then "delete". It doesn't give me that read this option.

  Saving images: So, for some reason I can't save more photos. I don't know even how I saved the first 12 photos I have taken... but now it won't save any more. What the hell happened? xD I have a 2GB card in my phone... surely these 12 images didn't fill in this card... Thought this one myself. I plugged it up to the Desktop Manager and all of a sudden all the photos I had taken appeared.

  Buy ringtones: On my old phone LG, I used to buy ringtones RealTone Jukebox... where they had extracted from songs that I could download for a crazyhigh. Where can I buy the real music ringtones for BlackBerry? What I do myself?

  Media moving to my PC?: I went through the music store of Sprint comes with my camera, and two purchased songs. I want to know if I can get these songs out of my BlackBerry smart phone and my PC. Also, if anyone knows what format they are in (if they bought before Sprint music store).

  To buy another memory card: Where the best place to buy one of these mini memory cards? One of my friends like, a 24 a concert... and I currently have a 2 gig (who, I should mention, is more fricken memory I have in the computer I do not write about this time xD) how can I find out if the card is compatible with my camera?

  WTF @ Redlight?: From time to time (we can always do that, I'm not sure), the little red light at the top of my unit starts to blink even if I do not have a weak battery or not new messages. It first happened lastnight when a friend sent me 3 IMs at once. I had to reboot my device and I think that he is stopped. Earlier, it happened again (I had several new messages) and this time whenever my display is on, the light was red only flashes do not. It can always be like this now, but I'm not sure. My camera is in the other room and I'm too lazy to check xD. Why would he do that? How can I get him to stop?

  Turn off the sound of the camera?: My camera makes the shutter of the camera, even when noise silence. Is there a way to stop this?

  
  

  Auto keyguard: I have EPIC hand-dial to people purse. In my view, it has a keyboard lock button in the dashboard of BlackBerry (that is the correct term for this?) But I want to get to the place where the keyboard auto-lock after a certain period of time. Is this possible? I saw somewhere about pressing the button mute will lock it... who is the top/center of the unit button?

  Key blackBerry?: Well, don't laugh, I know that I'm retarded. But, the key to the left of the beach towel... than the devil who called? He got the BlackBerry logo on it... is what he called the BlackBerry button? I know, I know, I'm retarded and could probably flip through the manual to figure it out... but still. I might as well ask now xD

  
  

  Choose the icons to display on the main screen: When I added an e-mail address, he put an icon on my main desktop, in the row of icons at the bottom of the screen. (where is my background image and all that). Can we choose the icons that we want to display on the main screen? I have really now, my calendar icon that I know that I use. I'd love to move the keyboard lock button here though... is it possible?

  Speaker?: How can I get speaker? xD

  Theme Studio (software, no associated device): Anyone used this? It is quite easy to use? I am tech savvy, but I don't want to just download a ton of programs on my PC that I won't use xD I'm working on the Desktop Manager and it takes forever. I want to make themes, but I'm curious to know how easy to use this program is... graduate to use design or if it would take a graph xD

  Well, then, I think that... Think THAT that's all. I can change this highest position (if we are allowed to edit) to delimit what questions have been answered. I hope someone sees this soon enough, that I don't know how "living" these forums are.

  Thanks for looking, and I warned you... they have been the newbie questions! xD

  -Darky Delacroix

  Welcome to the SkippyTheWonder forums.

  SkippyTheWonder wrote:

  Good, please excuse my ignorance... guys xD

  I just bought two s BlackBerry Curve 8530 from Sprint. I'm pretty tech savvy, but there are some things about this phone, I can just enter in two or three days I got em:

  Deleting photos: Well, then I'm in my media folder, in the images. I selects a photo and press the BlackBerry button and select Delete. Then he said: it is read-only, and when I remove it, the icon is still there. I tried to turn on/off the device, and it's still there. Thought this one myself. I plugged it up to the Desktop Manager and all of a sudden all the photos I had taken appeared. I was also able to delete using the "BlackBerry" button and then "delete". It doesn't give me that read this option.

  Saving images: So, for some reason I can't save more photos. I don't know even how I saved the first 12 photos I have taken... but now it won't save any more. What the hell happened? xD I have a 2GB card in my phone... surely these 12 images didn't fill in this card... Thought this one myself. I plugged it up to the Desktop Manager and all of a sudden all the photos I had taken appeared.

  Buy ringtones: On my old phone LG, I used to buy ringtones RealTone Jukebox... where they had extracted from songs that I could download for a crazyhigh. Where can I buy the real music ringtones for BlackBerry? What I do myself?

  There may be an icon on the home screen of your camera to buy ringtones. Or you can open the browser and go to http://mobile.blackberry.com. There is a link of ringtones that you can click

  Media moving to my PC?: I went through the music store of Sprint comes with my camera, and two purchased songs. I want to know if I can get these songs out of my BlackBerry smart phone and my PC. Also, if anyone knows what format they are in (if they bought before Sprint music store).

  It is recommended to buy a microSD card to store your multimedia files, if you run out of memory on your device.

  
  

  Depending on what OS is your BlackBerry tells you what size you can buy a microSD card. You can check under Options | Topic (will appear as v4.xx.xxx). Look at the table on the following link to see what size you can get - http://www.blackberry.com/btsc/KB05461

  
  

  On the BlackBerry, go to Options | Media Media Card recommended parameters are:

  
  

  Media card support: WE

  Encryption mode: NO

  Mass storage support: WE

  Auto enable mass storage Mode when connected: YES

  
  

  Mass storage mode allows your BlackBerry to act as an extra drive when it is connected to your PC. It will appear as an extra drive letter in Windows Explorer. So you can just drag/release the multimedia files on your memory card

  WTF @ Redlight?: From time to time (we can always do that, I'm not sure), the little red light at the top of my unit starts to blink even if I do not have a weak battery or not new messages. It first happened lastnight when a friend sent me 3 IMs at once. I had to reboot my device and I think that he is stopped. Earlier, it happened again (I had several new messages) and this time whenever my display is on, the light was red only flashes do not. It can always be like this now, but I'm not sure. My camera is in the other room and I'm too lazy to check xD. Why would he do that? How can I get him to stop?

  Here is an article that describes the status of the LED

  http://www.BlackBerry.com/BTSC/KB03897

  If you want to disable the LED check this KB article

  http://www.BlackBerry.com/BTSC/KB10721

  Turn off the sound of the camera?: My camera makes the shutter of the camera, even when noise silence. Is there a way to stop this?

  Check out this post

  http://supportforums.BlackBerry.com/T5/BlackBerry-Pearl-BlackBerry-8100/turning-off-the-camera-Shutt...

  
  

  Auto keyguard: I have EPIC hand-dial to people purse. In my view, it has a keyboard lock button in the dashboard of BlackBerry (that is the correct term for this?) But I want to get to the place where the keyboard auto-lock after a certain period of time. Is this possible? I saw somewhere about pressing the button mute will lock it... who is the top/center of the unit button?

  Key blackBerry?: Well, don't laugh, I know that I'm retarded. But, the key to the left of the beach towel... than the devil who called? He got the BlackBerry logo on it... is what he called the BlackBerry button? I know, I know, I'm retarded and could probably flip through the manual to figure it out... but still. I might as well ask now xD

  Called the menu button

  
  

  Choose the icons to display on the main screen: When I added an e-mail address, he put an icon on my main desktop, in the row of icons at the bottom of the screen. (where is my background image and all that). Can we choose the icons that we want to display on the main screen? I have really now, my calendar icon that I know that I use. I'd love to move the keyboard lock button here though... is it possible?

  If you select an icon, click the menu button and choose move. You can rearrange the icons. The icons in the top 5 on the list will be those along the boittom when not looking at the full home screen.

  Speaker?: How can I get speaker? xD

  Can try to hit the key ' $' as a shortcut to activate speaker. During a call, you can click the menu button and choose the speaker phone option in the menu

  Theme Studio (software, no associated device): Anyone used this? It is quite easy to use? I am tech savvy, but I don't want to just download a ton of programs on my PC that I won't use xD I'm working on the Desktop Manager and it takes forever. I want to make themes, but I'm curious to know how easy to use this program is... graduate to use design or if it would take a graph xD

  Not sure about that sorry.

  Well, then, I think that... Think THAT that's all. I can change this highest position (if we are allowed to edit) to delimit what questions have been answered. I hope someone sees this soon enough, that I don't know how "living" these forums are.

  Thanks for looking, and I warned you... they have been the newbie questions! xD

  -Darky Delacroix

• Photo of contacts on the main screen blackBerry Smartphones is is possible?

  Hi the wife just got the 8900 curve and she asks me to the home screen as the images that you see in all the pubs where there are pictures of contacts in tiny round circles.

  It's just something they did for advertising or certain features in the 8900?

  How can I created this?

  Thank you

  It seems that your wife is referring to fave 5 T-Mobile option. I don't know much.

• BlackBerry smartphone White screen while mobile is activated and the BB Desktop connection

  My bb8900 shows white screen when I yook it my pocket it shows connected with BB Desktop I have updated its software as well but question remains the same only white screen shows the mobile please help

  Hey Mari_43,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  Since the white screen is always occurring after a reload of the device software, I suggest you contact your provider network of repair options.

  Let me know if you have any other questions.

  See you soon.

• BlackBerry smartphone White Screen of Death!

  Hello

  I tried to turn on my phone one morning recently to find that the screen was white. I know know that this is due to a bad cable connection, but how can I fix this problem? I've learned to communicate with the people that there should be a guarantee of 2 years but which failed, I bought the phone from. What can I do? I would really like my BB to come back to life!

  I'll be very grateful for any help.

  Thank you

  Hello and welcome to the community!

  As a community of users, nobody here can answer your question with any level of authority whatsoever. RIM offers zero first line support to end-users, including warranty... all support starts with the carriers, resellers and authorized service centers, all who can degenerate case RIM free of charge for the end user.

  Thus, your escalation procedure is here, in these forums. It's through that that you are already dealing with. You have no free path to work around them.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  It is also perhaps a few good reading here:

  • http://us.BlackBerry.com/legal/handheld-limited-warranty.html

  Otherwise, you would be looking for technicians from the local hardware store in person who can repair that you need (at your expense).

  Good luck!

• BlackBerry Smartphones Permission screen bug in Os 7.1 9320 bundle.

  Hello

  9320 OS 7.1 sample "ApplicationPermissionsDemo" device which has been provided by RIM 7.1 JDE has deployed

  If the State of the prompt or deny application permissions then display of permission by invoking the call as

  System.out.println ("_assertHasPermissions (): VALUE_ALLOW = 999, 998 = VALUE_PROMPT, VALUE_DENY = 997");

  If (original.getPermission (ApplicationPermissions.PERMISSION_INPUT_SIMULATION) == ApplicationPermissions.VALUE_ALLOW &)
  original.getPermission (ApplicationPermissions.PERMISSION_PHONE) == ApplicationPermissions.VALUE_ALLOW &.
  original.getPermission (ApplicationPermissions.PERMISSION_DEVICE_SETTINGS) == ApplicationPermissions.VALUE_ALLOW &.
  original.getPermission (ApplicationPermissions.PERMISSION_EMAIL) is ApplicationPermissions.VALUE_ALLOW)
  {
  All permissions are currently available
  return;
  }

  Create an application for authorization for each of your application's permissions
  needs. Note that you do not want to enumerate all possible permissions
  values because that offers little value to the application or the user.
  Ask only the necessary permissions to your application.
  ApplicationPermissions permRequest = new ApplicationPermissions();
  permRequest.addPermission (ApplicationPermissions.PERMISSION_INPUT_SIMULATION);
  permRequest.addPermission (ApplicationPermissions.PERMISSION_PHONE);
  permRequest.addPermission (ApplicationPermissions.PERMISSION_DEVICE_SETTINGS);
  permRequest.addPermission (ApplicationPermissions.PERMISSION_EMAIL);
  permRequest.addPermission (ApplicationPermissions.PERMISSION_INTERNET);
  permRequest.addPermission (ApplicationPermissions.PERMISSION_WIFI);

  acceptance of Boolean is ApplicationPermissionsManager.getInstance () .invokePermissionsRequest (permRequest);. / / Question: control is not here. Authorization screen not displayed to the user and always returns false without user opt and wait.
  

  Authorization screen at all.

  Details of the OS:

  9320 os 7.1 bundle, (platform v7.1.0.285)

  This is a bug in the version of the OS or?. Please helpout.

  Thanks in advance.

  It's OS binary question. Problem solved in the new version of the os. Please find the operating system version details

  9320 7.1 bundle 825 (v7.1.0.242, platform 9.49.0.15)

  Thanks for the support and quick response.

• BlackBerry curve 9300 BlackBerry Smartphones frozen except topic and does not connect to the pc... what I will do?

  Hi, I had this curve for less than a month, my boyfriend bought me for my birthday. last night I annoy me and I downloaded a theme that has an animated, background as soon as I put it in my theme my phone not frozen, no buttons work anything, with the exception of the animation to theme. I tried connecting to the blackberry Desktop Manager and he knows that the phone is connected computer just used connect fully. Please help me in what he should do about it because I'm really upset that it was a birthday present, and it does not work

  Thank you.

  Hello

  Ive just spent the last 4 hours trying to untangle the little sisters of my GF after that she has downloaded a theme that just froze EVERYTHING.

  It's pretty simple, you need to do:

  1. remove the battery

  2 reinsert the battery - but keep an eye on the LED on the top right

  3. when the LED turns off (after a few seconds) press ESC (the escape key is the the winding arrow to the right of the beach towel)

  4. keep the presses until the process on the start screen bar is complete.

  5. This will start the phone in "safe" mode Click OK in all messages telling you your in safe mode

  6. now go and delete this app wasted hours of your life trying to remove!

  Hope this helps

• BlackBerry Smartphones new customer! A few Questions

  Well just buy the Blackberry "BOLD" to Ebay! It's unlocked because I'll leave the USA for about 4 years studying and my contract with AT & T has just finished two days ago and no point of renewal.
  This is my first blackberry and I can't use 100% as you can be in a position to do so, I have just a few doubts and I will accept it gladly someone of you to help me.
  First of all, I don't have a Sim Card yet, because of reasons I unmask above.
  Issues related to the:
  (1) how to set my normal Hotmail + Gmail email on the phone? The only option is available for me is BB Enterprise Server. Is it possible to have my email using Wifi? OR I have to have a data plan?
  (2) with the issue, I have download some applications of chat for my "BOLD" as for example, msn and aim. But when I try to log in this message appears: no available data Service? How can I look forward to using the wi - fi connection (if possible)?

  Basically, these are my questions, I was not a tech guy but I really like the "BOLD" and decide to buy and im very happy with it, just have these issues and I would really appreciate if someone will give me an answer. Please don't berate me.

  Thank you

  Luis

  And of course, you will need a SIM card in the device to allow any data plan, in which you will have the icon for "personal messaging configuration.

• BlackBerry Smartphones is it possible to create create shortcuts on the BlackBerry Storm?

  I am a new user of booth on the BlackBerry. My old motorola phone had a feature where you can create a shortcut customized to performa a function which make you a lot on your phone. For example, on the blackberry there is a vioce recording feature, but it can actually start recording your voice, you must click through a Numb er of screens. Is it possible that with one or two clicks, I start recording with the recorder of the word, or go directly to any other application that I choose?

  Thanks for anyones help.

  Well the only thing I could think is go to options and select screen/keyboard and time, you can put the recording of the voice as a shortcut on the physical hardware button on the right or left side

• BlackBerry Smartphones is it possible to see my phone numbers and addresses I saved in the blackberry Desktop Manager

  I know it's maybe a silly question - but I was finally able to download the blackberry Desktop Manager and then back up all the data from my blackberry to my computer via Desktop Manager.  For my own peace of mind, I would like to see some of these data (addresses and phone numbers) just to make sure I did the back up properly.  Is this possible?

  Well, your confidence level in the backup process is your own to define. Maybe if you start the restore process, but do not actually run it, DTM might give you indications of what it contains. I agree that I saw the posts of others who say that the backup was useless... but I have no way of judging if their characteristics are identical to yours.

• BlackBerry Smartphones Vodafone Branding / possible no. E-Mail Setup

  Hello

  my friend gives me a BB Curve 8310 older Vodafone. In the documentation was written, it was very easy to add your e-mail accounts. But I only have the possibility to use the BB Enterprise Server.

  Can someone help me?

  Do I now install the software from the manufacturer one another and where can I get them?

  Thanks for your help! :-)

  Freestyler_Cologne wrote:

  But I only have the possibility to use the BB Enterprise Server.

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

• BlackBerry Smartphones Priv screen ripples

  Hello!

  Just got my new... Private BlackBerry a few days ago and noticing something weird with the screen, under the Sun, it seems to have ripples, or the creases in it rather than be a surface flat.  It is difficult to capture on camera, but I managed to get a picture where you can see sort.

  http://imgur.com/a/7q8se

  Keep in mind these are much more sensitive to the Sun and seen with the eyes.  In the circle from the bottom, you can see a straight horizontal line.  Upstairs, he gets little wavy and it's like that in the entire upper part.  There are also a few ripples in the bottom.    There is also folds that run from the top of the phone down in the Center who only sees in the image.  I understand that this screen is difficult to see in the direct light of the Sun.  Is not the issue I'm having, the image appears distorted in full sun in fact because of those ripples.

  I would like to know if this is normal or if someone else has experienced.

  ANY comment is useful please also advise if you don't have this problem.

  Thank you

  I think it's normal, as you say, clear direct light from the Sun.

  If you think otherwise, or want to confirm: