BlackBerry Smartphones has tried to update now phone is dead

Similar Questions

• BlackBerry Smartphones has tried to update the device software, now unable to connect to the device via USB

  I tried to update my 8100 to the 4.5 software.  I first updated the desktop to 4.7 software, then tried to update the device, but the process has failed.

  Now, when I open the Desktop Manager it shows not connected to the device.  I can go to the properties of the device mamager and select the balckberry, but when I return to the destop eat it says no device.

  It seems that whatever I do, it does not recognize the usb device.

  The display on the 8100 is company information only text, no graphics or by phone, and it is virtually unusable.

  There are options on the screen for some applications, but if I choose them, it says app not found.

  Is there a way to force an update to it?  Or I poohed this phone?

  Thanks in advance

  Edit:

  I pulled the battery on the device it reboot and tried to return to a former Office Manager Update

  1. unplug BB from USB and PC. Restart the PC turned off completely.

  2. for BB, you'll charge back to the theme that was used on the device when you upgraded, which will normally give you a black and white screen. You must follow the instructions below.

  You will need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

  If JL_Cmder does not work, follow this instruction:
  http://www.BlackBerryFAQ.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe

• BlackBerry Smartphones has tried to upgrade the OS to 4.5, now brick?

  Hi all! I'm new to BlackBerry devices, and last week, I bought a unlocked Curve 8320 from eBay. I really loved. I jumped ship from an iPhone because I was tired of not having certain characteristics. I came across an update for the OS version was 4.2. I wanted to go ahead and get upgraded to 4.5. I consider myself an advanced and proficient computer user. Currently, I use my MacBook, so I pulled up from Parallels and installed Vista on a virtual computer. I found an article on the upgrade and got the update 8320M_PBr4.5.0_rel108_PL2.7.0.78_A4.5.0.81_Rogers as my carrier is AT & T and the phone was originally locked to T-Mobile. I guess I didn't have the update from T-Mobile as I feared that could re - lock the phone (please, correct me if I'm wrong but, as I do not know this for sure). I have saved everything and began the process of update with Desktop Manager v4.6. Everything seemed to go well until the point that it seemed he was installing the new software.

  Now my BB is glued to a black and white screen, at the top "Platform BlackBerry 2.7.0.78" is written and there are some applications written in text just below. Address book, alarm, calculator, etc. If I try to click on one of them, I get an error or another. Desktop Manager is no longer able to recognize the device and MissingSync on OS X tries in vain to connect and synchronize with him.

  I have my iPhone to fall back on now, but anyone can guide the in how I could restore it to its previous state or get the DM to recognize if I can retry the upgrade?

  Hello and welcome to the Forums of Support BlackBerry.com.

  I didn't update from T-Mobile as I feared that could re - lock the phone (please, correct me if I'm wrong but, as I do not know this for sure).

  Who will be no way, once unlocked, always unlocked and nothing can change that. Similarly no matter WHICH carrier OS for THIS model will work, as long that delete you the vendor.xml file before the upgrade.

  Your BB is very probably not brick. First of all, I recommend unplug BB from USB and restart the Mac and then reconnect the BB to the USB port, then running Vista, reopen DM and see if you can log in again.

  If this isn't the case, I recommend that you find a friend with a PC.

• BlackBerry smartphones, I can't update my phone

  Impossible to upgrade to 5.0

  For the 8520 device (and some others), you must have the BlackBerry BIS plan data on your device to perform the upgrade to OS 5.0.

  I'm sorry.

• BlackBerry smartphones, I can't update my 8310

  According to my State, I'm using version 4.2.2.182 of the software. I've been on the blackberry site, and apparently version 4.5 is available. Now, I tried to update my phone software, and after the update my phone runs the latest version of the software. This is not true, however, and I think that upgrading to 4.5 will eliminate some of the problems with my Blackberry. How can I update my 8310? Thank you very much.

  You change themes. I think that's what you see on your friends.

  And make sure that they have the same exact device... not the 8900 curve - seems similar, but very different.

• I'm trying to update my phone.  The only list update is iOS 9.2.1.  When I try to update, it tells me that I can't because I am not connected to the internet.  How can get the update on my phone.

  I'm trying to update my phone.  The only available update is iOS 9.2.1.  When I try to upgrade, it tells me that I can't upgrade because I am is no longer connected to the internet.  How can I upgrade my phone?

  Connect to the internet.

• BlackBerry Smartphones trying to update my phone, but...

  I have not either the upgrade icon, or 'upgrade Wireless' option under Advanced options.  Help, please!

  Thank you in advance!

  Cheryl

  Have you tried to update via web download from Verizon or blackberry site?  I did like that even before the notification of upgrade on the storm or even before installing office.  You plug the device to your PC with the USB cable and try this:

  http://worldwide.BlackBerry.com/update/BlackBerryStorm.jsp

• Phone and blackBerry Smartphone installation last firmware update starts

  Info on the device

  Carrier: Bell

  Model: BlackBerry Bold 9780

  OS version: 6... something

  I have BlackBerry Protect and made a backup yesterday (July 30, 2012)

  Apps and free space

  A battery pull fix your problem?  After trying to install the latest update, which continued to install after 4 hours, I pulled the battery.

  When you write your question

  How can I get the load to the top of the screen to access my phone?

  My phone had OS6 installed at the time it was released. Today, I decided to update to the latest version of the OS6. I downloaded the update through my device, and then click the button install. There is a prompt message warning that the installation can take 2 hours or more. After 2 hours, I started the monitoring device and noticed that there seems to be a pattern to the load up screen. 1 loading screen screen 2) black with LED light red 3) the load screen and then ends with a bright white screen 4) back to the black screen with LED Red 5) repeat this pattern.  I waited another hour to see if there was no change in the situation, but nothing. So I did a hard reset (battery pull). After waiting 5 minutes, I put the battery in and now I get this screen load pattern.

  How can I pass the loading screens to access my phone again?

  How do I erase and reload my camera?

  If I erase and reload my camera, can I recharge my BlackBerry protect the back upward?

  I would greatly appreciate any help or advice on this matter as soon as POSSIBLE!

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Director of office of blackBerry Smartphones has always updated

  First off I use the most recent operating system (OS 5.0.0.32 8).

  Whenever I'm plugging my storm into my computer and bring up to Desktop Manager he always tells me that "BlackBerry 5.0 Core Applications" has an update. I'm trying to "update" but still, it stops at halfway and says that the device has enough memory, even if it has 20 MB of memory available. I can't update other applications that I have because it tries to update the Applications of first base, then said he ran out of memory, always restarts and I'm back to square one.

  Is it possible to let him stop trying to update?

  If you have two choices:

  1. click on Cancel. (I did it for three months, when a BONE kept demanding that I load on my device Dutch)

  2 make room on your space memory device for what anyone, he wants to upgrade.

  It could be, if you have loaded BBMessenger v5 to the device, which sees the OS that you still haven't BBM (4.7) load and want to only load.

  I just click Cancel.

• BlackBerry Smartphones has anyone tried l'hybride.141/5.0?

  Read on this one, but was curious to know if anyone here has tried? LOL looks like I'm getting too adventurous now!

  Jan, away from hybrids... from my understanding, that it is a different OS Frankinstien someone to much RedBull has implemented in their basement...  In my opinion, would not touch with a 1000 ft survey 1...

• My phone blackBerry Smartphones has a lock of business or something?

  I bought a Blackberry 8830 we HAVE on ebay and they can't push the books of service to me because of some lock on the phone that a company put on? Is there a way THAT RIM can help me with this so I can use the Internet and e-mail and other applications on my phone?

  Ouch... the pain of buying used. Here is a KB with some information for you:

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  Unfortunately, in your case, is that part of it... you need to remove the it policy which is latent on the device. Here are some procedures that may (or may not) work:

  http://supportforums.BlackBerry.com/Rim/Board/message?message.UID=269661#U269661

  http://www.BlackBerryFAQ.com/index.php/How_do_I_remove_the_IT_Policy_on_my_BlackBerry%3F

  In all cases - wait that your BB will liquidate as fees and clean. This means that if you ever put anything on it, it will be lost.

  Good luck and let us know how it goes.

• My phone blackBerry smartphones won't find updates.

  I have a Curve 8520, my phone is definitely in the "Supported Devices" list on the 5, I think that this is the case, update.

  I am on O2.

  Here is what happened, me and my friend got the same phone, I got mine a few months before her though. I noticed that my phone was different to my friends. As my texts have a completely white background, and it shows the texts in a folder, the most recent upward. And show them the text as one... Ping Chat conversation? I asked them how they got their phones like that and they say, Oh, "it was just like that." so I go to text settings and mess around with it for a while. Also that the profile of their bbm surveys Viewer is different to mine, too. And I can't understand it.

  Anyway, this friend, his phone was just like mine. Texts of plain with a white background, my bbm. I was with her all the time. When we come back to his own to start the phone upwards and all that jazz, she gets an update when it it plugged into a laptop (she takes office, his brother had previously downloaded) after updating his phone was like our friends. I thought 'Let me try?' and my phone would not be updated. I went home and looked liked in it. The software of my phone is 4.6.1.314 and I'm guessing that's not the most recent. I noticed the 'Advanced Search - Update Wireless' part, I try. And he says "No update available" so I try by going to the "software updates" on the O2 website, same result. I try the software from office once again, same result.

  Are there really no update for my phone, or I do something wrong? .

  The software you have is exceeded is why your features look old, you must upgrade to the latest version of the software which is 5.0.0... which is specific to your carrier O2. Download the latest version of the software and click on the following link: https://swdownloads.blackberry.com/Downloads/entry.do?code=7D2A383E54274888B4B73B97E1AAA491 if you are fairly well informed, you can update yourself or load the software on your PC then identify it via Desktop Manager. Don't forget to save! After the new software in your phone will be new aspect

• Browser blackBerry Smartphones has cuts/white blanks?

  My Torch 9800 is three months old now, and last week, the browser started to act weird. In any website I'll twitter, yahoo homepage or tumblr, there's always the whitespace or cuts that doesn't let me see the whole page. Is not that a Cup, I scroll down there will be white discounts every now and then.  It is not something bad internet connection either, I tried to test it located next to our router with full signal and always the page load like that.

  It is not a centre for Blackberry here in the Philippines and the closest is Hong Kong or Singapore. The telecom brand I got the phone to advised me to try to reset my phone back to the factory settings, while perhaps this glitch could clarify. I asked them if it was something that could be solved by putting up-to-date or is the result of accidentally change some options of the phone. In the end they told me back toward the top of my phone, it brings them so they could restore it to factory settings, bad comes to worse that he is still not back to normal, since it is still under warranty, they'll gladly give me a new.

  ANY OTHER SUGGESTIONS? It has something to do with the update? lack of storage space? accidentally change browser options/settings?

  Here are the links of what it looks like. I took the liberty of the screen it munching that guys can understand what im trying to say

  A site of tumblr-> http://i54.tinypic.com/nbxfz6.jpg

  Looking for something on yahoo-> http://i52.tinypic.com/2r5b5a9.jpg

  On the homepage of twitter-> http://i56.tinypic.com/dca0k8.jpg

  Andy advice or assistance would be appreciated! Thank you!!!

  Hi and welcome to the forums!

  Try a traction battery (hard reset) as a first step.

  Thank you

  Bifocals

  No data will be lost when you do the following: remove the battery while the device is activated.
  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

  KB02141 How to reset a BlackBerry smartphone

• My screen blackBerry Smartphones has been frozen all day? Help, please!

  Okay so I recently bought a blackberry 9800 torch of my friend, its not in poor condition but it has a few scratches on it. the phone also worked well for her.

  This morning, installed an app to rename my files of music, called MTagz or something like that

  directly after the installation, a grey box with a blue loading circle sign and the word loading it appeared. I thought he'd go after a while, but long story short, he didn't.

  Ive tried to restart and turn my phone off, then on, but it won't work. If I could, I would like to uninstall the app, but my phone is completely insensitive.

  I can enter my PIN and password, but as soon as the shoes at the same time the touch screen home screen and keyboard do not work. I can also press the menu button to switch between windows, but when these windows open again I can't do anything.

  Thanks for your help

  Hello and welcome to the community!

  Given your procurement method, I recommend that to start here:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Ensure that all measures are properly carried out in order to completely divorce the BB from accounts of friends and thus to be able to create entirely what you need for you alone.

  Regarding your question as stated, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Theme of blackBerry Smartphones has frozen my blackberry

  I downloaded a theme on the morning of the bb app world now my phone is frozen. Its stuck on the main screen and it is locked. All buttons are inadmissible unless the caps lock, shift, and alt button. I tried removing the battery and putting it back on nothing has changed. It just says: initializing with a green circle, and that's it.

  After downloading the theme, he asked if I wanted to apply, this small clock for the load came out. The phone took the time to apply so I went to remove the other themes to free memory to make it faster. After you remove the other theme, it got stuck on authentication for a long time, so I took out the battery. When you restart the bb the new theme has been applied, and now the phone is stuck on the main screen. Help, please!

  Hello and welcome to the community!

  Try to start safe mode in order to remove the offending theme:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  Good luck!